Panasonic DBS 576HD Technical Manual
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Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 7-25 Operation To establish a conference call: Hardware Requirements •N/A Related Programming • FF1-0-03: Extension COS (Unsupervised Conference Call) • FF1-0-01: Splash Tone (3-party conference) • FF3: Extension COS Considerations • If all the internal parties hang up, the conference call will be disconnected. If the internal party remains in the conversation, the conference call remains in progress. Do-Not-Disturb (DND) Description You can make an extension unavailable by activating the Do-Not-Disturb (DND) feature. When DND is activated, calls to that extension receive busy tone. You can set or cancel DND from either your extension or from an alternate extension. Operation To set DND for your own extension:Action Result 1. While on a call, hookflash to place your current call on hold. 2. If adding an outside party, dial a trunk access code. • Outside dial tone 3. Dial the number of the party you wish to add to the call. 4. Hookflash when your call is answered. 5. To drop out of the conference call, hang up. Action Result 1. Lift the handset. Intercom dial tone 2. Enter the DND Set code (default = 720). 3. Replace the handset.
7-26 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation To cancel DND for your own extension: To set DND for another extension: To cancel DND for another extension: Hardware Requirements •N/A Related Programming • FF1-0-03: Extension COS (Manual DND Override Send) • FF1-0-03: Extension COS (Forced DND Override) • FF1-0-03: Extension COS (DND Set/Clear) • FF1-0-03: Extension COS (DND Set/Clear Other) • FF1-2: Dial Plan • FF3-0: Extension COS Considerations • Forced DND override is available. • DND override function is available by Busy Override code.Action Result 1. Lift the handset. Intercom dial tone 2. Enter the DND Cancel code (default = 720).DND/CD LED light goes off 3. Replace the handset. Action Result 1. Lift the handset. Intercom dial tone 2. Enter the DND Set by Other Phone code (default = 740). 3. Dial the extension number. 4. Replace the handset. Action Result 1. Lift the handset. Intercom dial tone 2. Enter the DND Cancel by Other Phone code (default = 750). 3. Dial the extension number. 4. Replace the handset.
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 7-27 Flash Send Description Flash send allows you to send a flash to a CO line. Operation To send a flash on a CO line: Related Programming • FF1-2: Dial Plan • FF5-5: Hot Line Considerations •N/A Hot Line Description Hot Line enables you to immediately connect to another pre-assigned extension or speed dial number simply by lifting the handset. You do not have to dial any digits. Operation To immediately connect to a pre-assigned extension or speed dial number: Related Programming • FF1-2: Dial Plan • FF5-5: Hot Line Considerations •N/AAction Result 1. Hookflash to place the current CO call on hold. Dial tone is returned 2. Enter the SLT Flash Send access code (default = 765). A flash is sent on the CO line. The CO line will respond according. Action Result 1. Lift the handset. Automatically connected to pre-assigned extension or speed dial number
7-28 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation Intercom Calling Description The System provides two methods of intercom calling: •Voice Calling: Extension calls are connected immediately, without a ringing tone. •Tone Calling: A ringing tone is sent to the called extension. Extension Class of Service (COS) programming determines whether the default for the originating extension is voice or tone calling. Regardless of the default, you can toggle between voice or tone calling by entering the Tone-Voice Call feature code. For example, if the extension default is tone calling, you can make a voice call to another extension by entering the Tone-Voice Call feature access code. Operation To make a call using Intercom Calling: Hardware Requirements •N/A Related Programming • FF1-0-03: Extension COS (Intercom Calling Type) • FF1-0-03: Extension COS (Voice Call Send) • FF1-0-03: Extension COS (Voice Call Receive) • FF3: Extension COS Considerations • Both the called and calling parties must belong to an Extension COS that allows Voice Calling. • You cannot change from voice calling to tone calling.Action Result 1. Lift the handset. Intercom dial tone 2. Dial the extension number. 3. If your extension is set for tone calling and you want to make a voice call, enter 1. Or, if your extension is set for voice call and you want to make a tone call, enter 1. 4. Speak when your call is answered 5. Replace the handset.
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 7-29 Last Number Redial Description Last Number Redial allows you to automatically redial the last number dialed. Operation To automatically redial the last number dialed: Hardware Requirements •N/A Related Programming • FF1-0-03: Extension COS (Intercom Redialing) • FF3: Extension COS Considerations • Extension Class of Service (COS) determines whether Last Number Redial can be used for both intercom and CO calls or CO calls only. Message Waiting/Callback Description If you try to call an extension that is busy or does not answer, you can leave a message wait indication at that extension, requesting a return call. Operation To leave a message waiting indication:Action Result 1. Lift the handset. 2. Enter the SLT Redial code (default = 712). 3. Complete the call and replace the handset. Action Result 1. Lift the handset. Intercom dial tone 2. Dial the extension number. Ring or busy tone 3. While the telephone is still ringing, or when you hear the busy tone, enter the Message Wait Set code (default = 4). 4. Replace the handset.
7-30 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation To answer a message waiting indication (Callback): To cancel a Callback Message: Hardware Requirements •N/A Related Programming • FF1-0-03: Extension COS (Message Wait set/cancel) • FF1-0-03: Extension COS (Priority Message Wait set/cancel) • FF1-2: Dial Plan • FF3: Extension COS Considerations • The System has priority message waiting for 3rd-party voice mail. See “Voice Mail Integration (Third Party)” on page 69. Offhook Signaling Description Offhook Signaling sends a tone over the handset to a busy extension to indicate that a CO call has arrived or a call is camped-on. Prior to Version 3.6, users receiving an offhook signal during a conversation had to end the call before answering an incoming call. Beginning with Version 3.6, users receiving an offhook signal during conversation can press and release the hook quickly (hookflash) to place the current call on hold and answer the incoming call. After receiving an offhook signal during a call:Action Result 1. Lift the handset. Stutter dial tone 2. Enter the Message Wait Callback code (default = *6). Telephone automatically dials extension that set Message Waiting Indication Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Callback Request Cancel code (default = *5). 3. Replace the handset. Action Result 1. Complete the first call and place the handset on hook. First call is terminated. 2. After the telephone rings, go off hook. Incoming call is answered.
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 7-31 OR NOTE: The steps outlined above can be performed only when the necessary settings have been programmed into the system. Hardware Requirements •N/A Related Programming • FF3: CO Off-Hook Signal • FF1-1: Off-Hook Signal Timer Considerations • The CO call type may be either multiple ring, or DID/DIL whose destination is set to Auto camp- on (Call Waiting). • Offhook signaling is not supported for an ISDN terminal. • The System does not send the offhook signal under the following conditions: • During a conference call • During an OHVA or Busy override • Data Privacy is enabled • Receiving telephone is a 3rd party voice mail. Offhook Voice Announce Description You can interrupt a busy extension when making an Intercom Call, and then use the Off-Hook Voice Announce (OHVA) feature to make an announcement. Operation To make an OHVA :Action Result 1. Press and release the hook quickly (hookflash). First call is placed on hold; incoming call connects. 2. Press and release the hook quickly to go back to the original call.First call connects again. Action Result 1. Lift the handset. 2. Dial the extension number. Busy signal 3. Enter the OHVA Access code (default = 8). 4. Make your announcement
7-32 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation Hardware Requirements •N/A Related Programming • FF1 0 03 (System): Extension COS OHVA Originate • FF1 0 03 (System): Extension COS OHVA Receive • FF3 (Extension): Extension COS Assignments • FF4: FF Key Assignment Considerations • If On hook Transfer is enabled, the held call is transferred as soon as the extension sending the OHVA hangs up. • You cannot receive a Call Waiting message during an OHVA. • If you make an OHVA to an SLT, the SLT user and the other party will hear the announcement. Paging Description The System allows you to make both internal and external pages and announcements. Internal pages are made via the System’s key telephone speakers. External pages are made through the speakers of an external paging system connected to the System. Paging calls can be answered from any extension using the Meet-Me Answer feature. Operation To make a page: Meet-Me Answer To answer a page using Meet-Me Answer:Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Group Paging code (default = #). 3. Enter the number of the desired Paging group (0-9). 4. Make your announcement. 5. Replace the handset. Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Meet Me Answer code (default = ##). Connected to specified party
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 7-33 Hardware Requirements • External relays, amplifier, and speakers are required for external paging. Related Programming • FF1-0-02: Paging Override • FF1-0-03: Extension COS (Paging) • FF1-0-04: Trunk COS (Paging) • FF1-2: Dial Plan • FF2: Trunk COS • FF3: Extension COS Considerations • If an external paging system has been connected, pages can be made to Paging groups 0-9 through the external speakers. Voice paging can also be heard over the extensions in groups 0-9. • An extension can belong to more than one paging group. • Only one page may be performed at a time. If you attempt to make a page while another extension is paging, you will receive a busy signal unless your system allows Paging Override. • Beginning with Version 3.5 and higher, the paging system can be set to “timeout” if a page remains unanswered for a specified length of time (0 to 255 seconds). If this feature is set and the timeout period has elapsed, the page originator’s handset will emit a Fast Busy Tone. Reset Call Description If you dial a busy extension, the System allows you to quickly dial another extension by simply pressing the last digit of the new extension number. Operation To use Reset Call to dial another extension (after a busy extension): Example: You dial extension 213, but it is busy. To dial extension 214, enter 4. Hardware Requirements •N/A Related Programming • FF1-2: Dial PlanAction Result 1. Lift the handset. Intercom dial tone 2. Dial an extension. Busy tone 3. Enter the last digit of the next extension.
7-34 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation Considerations • The second extension called using the Reset Call feature must have the same number of digits as the first extension. Room Monitoring Version 3.5 and higher Description This feature allows the user to monitor the sounds in a room from another extension or room. The transmitter in the telephone handset is used as a remote “microphone” for monitoring these sounds. To activate this feature, the monitored extension must enable the Room Monitor feature before the monitoring extension can listen to the sounds in the room. The monitored extension can be enabled using an SLT, DSLT, or Key Telephone. No special programming is required to allow an extension to enable the monitored mode. Operation To set up the monitored extension: When a monitored extension receives a call, the caller hears a busy tone. Additional operations may be performed from the monitored extension when it is in monitored mode: It is not possible to monitor an extension from an SLT telephone. Hardware Requirements •N/A Related Programming • FF1-0-03: Extension COS (Allow/deny Busy Override Send—Monitoring extension) • FF1-2-02: Dial Plan at DT Pattern 1 • FF1-2-03: Dial Plan at DT Pattern 2Action Result 1. Dial the monitored extension access code (default 775) Note:The handset must be off-hook to activate the Room Monitor feature. You will hear a confirmation tone after the monitored extension has enabled the Room Monitor feature. Action Result 1. Placing the handset back on-hook Monitored mode is cancelled. Extension returns to idle. 2. Pressing digits 0-9, *, # No response is given. Extension remains in monitored mode. 3. Flash Monitored mode is cancelled. Dial tone is returned to handset.