Panasonic DBS 576HD Technical Manual
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Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 3-13 16Auto Repeat Dial (Allow/Restrict) 17DND Set/Clear (Allow/Restrict) 18DND Set/Clear (Other) (Allow/Restrict) 19Call Forward/All Calls (Allow/Restrict) 20Call Forward/No Answer (Allow/Restrict) 21Call Forward-Busy (Allow/Restrict) 22Call Forward (Other) (Allow/Restrict) 23User Maintenance Log-in (Allow/Restrict) 24Priority Message Waiting Send (VM) (Allow/Restrict) 25Message Waiting Send (Allow/Restrict) 26System Mode Switch (Allow/Restrict) 27Busy Override Send (Allow/Restrict) 28Manual Camp-On Send (Allow/Restrict) 29Manual Camp-On Receive (Allow/Restrict) 30Callback Request Send (Allow/Restrict) 31Callback Request Receive (Allow/Restrict) 32Trunk Queuing (Allow/Restrict) 33Manual DND Override Send (Allow/Restrict) 34Forced DND Override (Allow/Restrict) 358-Party Conference (Allow/Restrict) 36Voice Call Send (Allow/Restrict) 37Voice Call Receive (Allow/Restrict) 38 Dial Tone Stop (Allow/Restrict) 39Dial Tone Pre-Pause Check (Check/No check) 40Long Talk Alarm for Outgoing CO Calls (Enable/Disable) 41Recall Timer Apply (Recall to Extension/Recall to Attendant) 42Forced ARS (Not Forced/Forced) 43API Event Reporting (No/Yes) 44Call Forward/Outside (Allow/Deny) 45Onhook Trunk-to-Trunk Transfer (Allow/Deny) 46Station Call Park Answer (Allow/Deny) 47Station Call Park Transfer (Allow/Deny) 48OHVA (Allow/Deny) 49OHVA Answer (Allow/Deny) 50Call-Waiting Answer at HOLDClass of Service Features
3-14 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation Hardware Requirements •N/A Related Programming • FF2: Trunk COS • FF3: Extension COS Assignments Considerations •N/A Class of Service - T1 Trunk Ring Back Service Tone With Version 3.5 and higher, the system can be programmed to send a simulated ring back tone to T1 trunks when the CO does not provide a ring back tone. Hardware Requirements •N/A Related Programming • FF1-0-04: Trunk COS Considerations • Supports Ground Start/Loop Start Trunks Class of Service - Trunk to Trunk Restriction Trunk to Trunk COS allows or restricts call transfers from one trunk to another trunk based on the originating and receiving trunk COS. 51On-Hook Park 52-54Not Used 55Station Lockout (Own) 56Station Lockout (Other) 57Absence Message Set 58UNA Pickup 59Intercom Ring Tone at CO (Version 2.0 or higher) 60BGM Access 61CFD Setting For a PDN By Pressing the NPDN 62Busy Override 63Silent Monitor Initiate 64Silent Monitor Receive 65 Recall Pickup Class of Service Features
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 3-15 Hardware Requirements •N/A Related Programming • FF1-0-04: Class of Service Trunk/Tie • FF1-0-11: Trunk-Trunk Restriction Considerations •N/A Class of Service - Extension (Station) Timers Prior to CPC Version 2.0, timers related to certain extension functions such as the Hold Recall Timer were only available on a system-wide basis. Beginning with CPC Version 2.0 these extension functions may continue to use the same system-wide timers or a newly added Station Timer Class settings. Up to eight Station Timer Classes may be specified. Then an extension may be assigned a Station Timer Class. The following table shows the extension timers that may be assigned on a class basis. Table 3-3. Station Timer Class Hardware Requirements •N/A Related Programming • FF1-1-05: Station Timer Class Definitions • FF3-0 (Extensions): Station Timer Class Assignments Considerations •N/ANumber Station Timer 1 Hold Recall Timer (KTEL) 2 Hold Recall Timer (SLT) 3 Transfer Recall Timer (KTEL and SLT) 4 Hold/Transfer Recall Ringing Timer 5 Call Park Recall Timer 6 Call Forward No Answer Timer (Day 1) 7 Call Forward No Answer Timer (Day 2) 8 Call Forward No Answer Timer (Night) 9 Floating Hold Recall Timer
3-16 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation CO Ringing Types Description Several types of CO ringing are available for the System including the following: • Direct Inward Dialing (DID) Ringing • Direct In Line (DIL) Ringing • Direct Inward System Access (DISA) Ringing • Multiple Ringing These ringing types may be used in any combination in the System. DID Ringing DID Ringing allows calls on a common CO to be directed to ring to a specific extension or group of extensions, etc. based upon the final digits dialed. These final digits are received from the DID trunk and compared to a DID Table that determines where the calls should ring. Depending on the assignments in the DID Table, names or trunk numbers are displayed. (Names can be up to 10 digits long.) DID Ringing can be very useful by sending calls directly to a specific extension, hunt group, etc. based upon the number dialed. Since a relatively small number of trunks handle the DID calls, this can be more cost efficient than DIL trunks or attendant group answering and transfer. (DID may send a call to a group using the Virtual Extension feature.) DID Busy/Delayed Ringing is also available with DID Ringing. (See “DID Day/Night Busy/Delayed Ringing” on page 3-50.) For more information on DID CO Trunk Interface, see “CO Trunk Interface - DID” on page 3-20. Hardware Requirements •N/A Related Programming •N/A Considerations • Caller ID takes priority over the DID name assignment. • Only one of the two DID tables may have name assignments. • If the DID/DIL destination is a Directory Number (DN), the call goes to an extension that has a destination key even if the Primary Directory Number extension is busy or does not answer. • If the DID/DIL destination is an UNA extension, the UNA will ring depending on DID number tenant group/ DIL incoming CO tenant group.
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 3-17 DIL Ringing DIL Ringing allows calls on a specific CO line to be directed to ring a specific extension, System Speed Dial (SSD) number (for redirecting calls out), and hunting group. This can be very useful when a trunk is dedicated to a specific person or purpose. However, this can be a more expensive use of the line since it has a more limited use. Prior to Version 3.5, it was impossible to distinguish between Private Line incoming calls and Directory Number incoming calls. Version 3.5 and higher allows the person receiving the call to easily distinguish between these types of incoming calls. Hardware Requirements •N/A Related Programming •N/A Considerations • If the DID/DIL destination is a Directory Number (DN), the call goes to an extension that has a destination key even if the Primary Directory Number extension is busy or does not answer. • If the DID/DIL destination is an UNA extension, the UNA will ring depending on DID number tenant group/ DIL incoming CO tenant group.
3-18 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation DIL Delayed Incoming Ring Enhancement Version 3.5 and higher Prior to Version 3.5, a DIL call that was not answered by the Immediate Ringing extension was simultaneously passed to all other extensions in the MCO if Delayed Ringing was set. Beginning with Version 3.5, an incoming DIL call that is not answered can be passed to a single Delayed Ring destination or to all extensions with an MCO key that includes the incoming trunk. If the Delayed Ringing extension is not answered, the call is forwarded the extension’s preprogrammed location (e.g., Voice Mail, Call Forwarding, etc.) For example: Note:The program settings in the previous figure can also be used for the following Delayed Ringing extension destinations: - Speed Dial - Hunt Group Number - Attendant Group Number - ERA Number Hardware Requirements •N/A Related Programming • FF2-0-BSSC-03 (Ring Assignment) • FF2-0-BSSC-04 (Delayed Ring Assignment) • FF1-0-02-0027 (DIL Delayed Ringing Pattern) Considerations •N/ADIL Immediate (DIL Destination = 300)DIL Delayed (DIL Delayed Destination = 301) Both Versions Version 2.7 Version 3.5 FF2-0-BSSC-031 (DIL Dest. = 300) 1. Call rings on Ext. 300 onlyFF2-0-BSSC-0441 (DIL Dest. = 300) 1. Call rings on Ext. 300 2. Call rolls over to Ext. 301, 302 and 303 simultaneously because they have an MCO key that includes the trunk.FF2-0-BSSC-041 (DIL Dest. = 300) 1. Call rings on Ext. 300 2. System can be programmed to ring Ext. 301 only, or to ring all three extensions.
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 3-19 DISA Ringing DISA Ringing (which is related to the DISA feature) allows a CO trunk specified as a DISA CO trunk to ring and give off-site users dial-in access to the System. Once the DISA trunk is accessed, the user receives dial tone and may dial an extension. For more information on DISA, see “Direct Inward System Access” on page 3-28. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A Multiple Ringing Description Multiple Ringing allows CO calls into the System to be directed to ring multiple extensions in the System. This can be very useful when anyone in a group may answer a call. This can also be very useful at night when only a selected number of people are available to handle calls. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A CO Trunk Interface Description The System supports several types of CO Trunk Interfaces including the following: • Direct Inward Dialing (DID) • Integrated Services Digital Network (ISDN) - Basic Rate Interface (BRI) • ISDN - Primary Rate Interface (PRI) • Loop Start and Ground Start Each trunk type supports various features such as Delayed Ringing, Night Ringing, etc.
3-20 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation CO Trunk Interface - DID The DID feature allows an extension to have a dedicated direct number. The dedicated number allows calls to be made directly to the extension, without the caller going through the attendant. The DID number may have from 1 to 4 digits (typically 4). Each DID Trunk Interface card (VB-44520) supports up to 8 DID trunks. Hardware Requirements • The -48V power supply is required. Related Programming •N/A Considerations • The DID Trunk card supports 1 to 4-digit dial-pulse (10 pps) or Dual Tone Multifrequency (DTMF) signaling. • DID numbers must be between 0 and 9999. CO Trunk Interface - Ground Start Ground start trunks are supported in the System with the VB-44511 Loop Start/Ground Start trunk interface. Each card supplies 8 circuits that can be individually configured for either loop start or ground start operation. Ground start trunks are useful in preventing call collision. Hardware Requirements • When ground start trunks are used, the -48V power supply is required. Related Programming •N/A Considerations •N/A CO Trunk Interface - ISDN BRI The System supports ISDN BRI with the VB-44530 ISDN BRI interface unit. The VB-44530 is a T- Point ISDN-BRI that supports 2 B (bearer) channels and 1 D (data) channel (2B + D; 192kbps). This unit connects to an ISDN Data Service Unit (DSU). Point-to-point and point-to-multi operations are selectable. The ISDN-BRI supports enblock setting and enblock setting at the sub-address. Hardware Requirements •N/A Related Programming •N/A
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 3-21 Considerations • A DSU is required (not available from Panasonic). CO Trunk Interface - ISDN-PRI The System supports ISDN-PRI with the VB-44540 ISDN PRI Interface unit. The VB-44540 is a T/S- Point ISDN-PRI that supports 23 B (bearer) channels and 1 D (data) channel (23B + D; 1544kbps). This unit connects to an ISDN DSU. A maximum of 1 ISDN-PRI unit may be installed ina DBS 576HD system with CPC-HS. Up to 2 ISDN-PRI units may be installed in a DBS 576HD system with CPC-HM. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A CO Trunk Interface - Loop Start The VB-44510 Loop Start interface unit supplies 8 loop start analog trunks circuits. In addition, the VB-44511 Loop Start/Ground Start interface unit may alternatively be used to connect to loop start trunks. Hardware Requirements • VB-44510 Loop Start Card Related Programming •N/A Considerations •N/A Computer Telephony Integration Capability Description Computer Telephony Integration (CTI) coordinates communications between computers and the telephone system. This is accomplished by using a Telephony Application Programming Interface (TAPI) server to connect the DBS 576 with a Local Area Network. LAN TAPI is designed to enhance the DBS 576’s performance by supporting both standard and custom computer telephony applications. A TAPI Service Provider (TSP) resides on a host computer running Windows NT Server/Version 4.0 or greater. Beginning with Version 3.0 and higher, CTAPI has been added to support LAN TAPI. (See LAN TAPI on p. 3-36 for additional information.)
3-22 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation Hardware Requirements •API Card Related Programming •N/A Considerations •N/A Data Security Description If you are using a line for data (modem connections, etc.), Data Security makes it possible to prevent interruptions. Data Security can be implemented for either all phone use or outside line use. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A Daylight Saving Time Description The Daylight Saving Time feature allows you to program the 576HD so that it automatically adjusts the system’s internal timeclock forward or back on specific days of the year. This time change is then reflected on the phone’s display (display phones only). Depending on the day of the year, the system will set the time according to the following: Hardware Requirements •N/A Related Programming •N/ADay of the year System Action First Sunday in April System clock adds one hour to current time at 2 a.m. Last Sunday in October System clock subtracts one hour from