Panasonic DBS 576HD Technical Manual
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Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 3-23 Considerations • Daylight Saving Time can only be enabled or disabled in system programming. See Section 400: Programming for more information. Day/Night System Mode Description Day/Night System Mode enables you to switch the System between two Day modes and a Night mode. These modes determine incoming call handling, Toll Restriction Service (TRS) call handling, and attendant group support. While in a Night mode (generally used at night or any time when your office is closed), incoming calls can ring at selected extensions (e.g., a night watchman’s extension or an extension connected to an answering machine). Outbound calls can be restricted to certain phones. Calls can be directed to a nighttime attendant group instead of the normal daytime attendant group. The System provides one Night mode for night call handling. However, there are three night feature access codes (Night, Night 1, and Night 2). These three codes may be used to provide different two- way Voice Processing Unit messages (i.e., Night may select one message, Night 1 may select a different message, and Night 2 may select a third message.) Typically, the Day mode is used for normal call processing of outside calls, TRS calls, and attendant calls. The second day mode (Day 2) may be used for alternative call handling such as during a lunch break, etc. There are two ways to change day/night service modes: •Manually • Automatically The following table lists the impact on TRS, Ringing, Attendant, and Built-in Voice Processing Unit in the various system modes: Table 3-4. System Mode Impact on TRS, Ringing, Attendant, and Built-in Voice Processing Unit SYSTEM MODETRS RING ATTENDANTBUILT-IN VOICE PROCESSING UNIT Day 1 Day TRS Mode Day 1 Ring Pattern Day 1 Attend. Group Day 1 Message Day 2 Day TRS Mode (Same for Day 1 and Day 2)Day 2 Ring Pattern Day 2 Attend. Group HandlingDay 2 Message Night Night TRS Mode (Same for Night 1, and 2)Night Ring Pattern (Same for Night 1, and 2)Night Attend. Group (Same for Night 1, and 2)Night Message
3-24 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation Manual Day/Night Mode You can manually change the System mode to Day 1, Day 2, Night, Night 2, or Night 3 mode by either entering the correct dial code or by pressing the appropriately programmed FF key. When using manual mode, the System may be configured to either use MCO tenant Day/Night modes or system-wide Day/Night mode. Night 1 Night TRS Mode (Same for Night 1, and 2)Night Ring Pattern (Same for Night 1, and 2)Night Attend. Group (Same for Night 1, and 2)Night 1 Message Night 2 Night TRS Mode (Same for Night 1, and 2)Night Ring Pattern (Same for Night 1, and 2)Night Attend. Group (Same for Night 1, and 2)Night 2 Message SYSTEM MODETRS RING ATTENDANTBUILT-IN VOICE PROCESSING UNIT
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 3-25 Operation To switch Day/Day 2/Night modes using Feature Access Codes (CPC Ver. prior to 2.0): To switch Day/Day 2/Night modes using Feature Access Codes (Ver. 2.0 and later):Switch Mode Procedure Indication Toggle Day 1, Day 2, and Night Modes1. Press the ON/OFF key. Intercom dial tone ON/OFF LED lights 2. Enter 760. 3. Press the ON/OFF keyON/OFF LED goes off If changing to Night mode, Red LED lights If changing to Day mode, Red LED goes off Day 2 Mode 1. Press the ON/OFF key. Intercom dial tone ON/OFF LED lights 2. Enter 761 for the Day 2 Feature code. 3. Press the ON/OFF keyON/OFF LED goes off Green LED lights Night 1 Mode 1. Press the ON/OFF key. Intercom dial tone ON/OFF LED lights 2. Enter 762 for the Night 1 Feature code. 3. Press the ON/OFF keyON/OFF LED goes off Red Night LED lights Night 2 Mode 1. Press the ON/OFF key. Intercom dial tone ON/OFF LED lights 2. Enter 763 for the Night 2 Feature code. 3. Press the ON/OFF keyON/OFF LED goes off Red Night LED lights Switch Mode Procedure Indication Toggle Day 1, Day 2, and Night Modes1. Press the ON/OFF key. Intercom dial tone ON/OFF LED lights 2. Enter 760. 3. Press the ON/OFF keyON/OFF LED goes off If changing to Day 2 mode, Green LED lights If changing to Night mode, Red LED lights If changing to Day 1 mode, LED goes off
3-26 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation Hardware Requirements •N/A Related Programming •N/A Considerations • Day and Night modes can be assigned to FF keys on a phone. You can switch between Day 1, Day 2, Night, Night 1, and Night 2 modes simply by pressing the appropriate key. The FF key lights red when the System is in the assigned mode. • With CPC version 2.0 and later - Day 1/Day 2/Night toggle mode key can be assigned. Pressing the key toggles between modes. When in Day 1 mode, the FF key LED is not lit. When in Day 2 mode, the LED lights green. When in Night mode, the LED lights red. • Prior to CPC version 2.0 - Day 1/Night toggle mode key can be assigned. Pressing the key toggles between modes. When in Day mode, the FF key LED is not lit. When in Night mode, the LED lights red. Automatic Day/Night Mode You can set the System to automatically enter a particular Day/Night mode determined by the time of day. Each day of the month can be assigned 1 of 3 automatic system mode patterns. Each of the patterns can be set to change modes up to 5 times per day. Up to 20 special days can be programmed with up to 5 automatic mode changes for the day. An Exception Day period is available for overriding the automatic mode for extended periods of time. For instance, if an office is shut down for the week of July 4th, the System can be programmed to not Day 2 Mode 1. Press the ON/OFF key. Intercom dial tone ON/OFF LED lights 2. Enter 761 for the Day 2 Feature code. 3. Press the ON/OFF keyON/OFF LED goes off Green LED lights Night 1 Mode 1. Press the ON/OFF key. Intercom dial tone ON/OFF LED lights 2. Enter 762 for the Night 1 Feature code. 3. Press the ON/OFF keyON/OFF LED goes off Red Night LED lights Night 2 Mode 1. Press the ON/OFF key. Intercom dial tone ON/OFF LED lights 2. Enter 763 for the Night 2 Feature code. 3. Press the ON/OFF keyON/OFF LED goes off Red Night LED lights Switch Mode Procedure Indication
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 3-27 operate in the automatic mode for those days. The System will stay in the same mode for the period. The mode may be manually changed at any time. For instance, the System can be set to automatically enter Day 1 mode at 8:00 a.m. on weekdays and enter Night mode at 5:00 p.m. on weekdays. All incoming calls, TRS and attendant group handling would change accordingly. On Saturday and Sunday, the System would stay in Night mode. The Automatic Day/Night modes may be set in User Maintenance. See “Set Mode Schedule” on page 4-15, “Set Special Day Mode” on page 4-24, “Set Exception Day Mode” on page 4-11, and “Set Day of Week Mode” on page 4-9. Hardware Requirements •N/A Related Programming •N/A Considerations • You can only set Automatic Day/Night modes on a system-wide basis. If tenant groups require separate Day/Night modes, you must set these modes manually. • You can manually override Automatic Day/Night modes. (See “Manual Day/Night Mode” on page 3-24.) Digital Pad Description Digital pad settings allow adjustment of call levels for different call types. There are 29 pad classes in the System. For pad class, a volume adjustment is assigned for a connection to any pad class assignment. The volume adjustment is between -30dB and +30 dB. There are 8 extension pad classes and 16 trunk pad classes. In addition, there are pad classes for conference calls, page port, MFR, RAI Modem, and Conference Call Unit. One pad class is currently not used. For instance, a call from an extension assigned to extension pad class 1 to a trunk assigned to trunk pad class 3 would received the volume adjustment assigned to this connection combination. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A
3-28 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation Direct Inward System Access Description Direct Inward System Access (DISA) gives off-site users dial-in access to the System. You access DISA from an outside location by entering a digit number assigned to a DISA trunk. For security reasons, 16 incoming DISA ID codes/TRS class can be assigned. If a code is assigned, it must be entered as soon as the DISA trunk answers. Operation To make a DISA call to an extension: To make a DISA call to an outside number: Hardware Requirements •N/A Related Programming • FF1-0-26: DISA Incoming Code • FF1-0-26: DISA Outgoing Codes and TRS Assignments • FF1-0-04: Class of Service (DISA ID Check) • FF2: Ring Type Considerations • Busy override cannot be used for a DISA line. • DISA can be used to access extensions as well as outside numbers. • Paging cannot be accessed from a DISA line. • While dialing an extension number, the * key may be entered to cancel dialing and return to dial tone. The # key may be entered to disconnect.Action Result 1. From an outside location, enter the DISA trunk number. DISA dial tone 2. If an incoming DISA code is assigned enter the DISA code (up to 10 digits). Otherwise, proceed to step 3. 3. Dial the extension number. Action Result 1. From an outside location, enter the DISA trunk number. DISA dial tone 2. If an incoming DISA code is assigned enter the DISA code (up to 10 digits). Otherwise, proceed to step 3. 3. Enter the Trunk group number (9 or 81-84) 4. Dial the phone number.
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 3-29 Distinctive Ringing Description Distinctive Ringing sets CO calls to ring with a distinctive ring based on the trunk. This “ring” also identifies the call as an outside call instead of an inside call. Beginning with CPC version 2.0, calls to a key telephone or DSLT can also be set to distinctive ringing on an extension basis. Hardware Requirements •N/A Related Programming • FF2-0: (Trunks) Ring Pattern and Frequency • FF3-0: (Extensions) Ring Pattern and Frequency • FF1-0-04: (System) Trunk Class of Service Considerations •N/A Door Box Description The door box (also called door phone) allows visitors to announce their presence from the office door, etc. When the button on the door box is pressed, one or more phones ring in the System. When answered, a two way conversation is made between the door box and the answering phone. The answering party can operate a connected door opener (if equipped). Operation To answer a door box: Hardware Requirements • The door box requires a Door Box Adaptor (VB-43701), Door Box (VA-43705), and Door Opener. Door openers are not sold by Panasonic; however, they can be purchased from an electronics dealer. • Up to 2 Door Boxes can be connected to a Door Box Adaptor and utilize the same trunk. • The Door Opener can be set to open for 15 seconds, 30 seconds, or one minute.Action Result 1. Answer the door box. (Door box calls ring in on a dedicated FF key.)Two way conversation possible 2. Enter 3 while connected to the door box extension. Door unlocks
3-30 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation • While the Door Opener is functioning, a call from another Door Box on the same Door Box adaptor cannot be answered. Related Programming •N/A Considerations • The trunk connected to the Door Box Adaptor must be set to dial pulse (DP). Door Box Sensor The sensor is a device that detects when a circuit is opened or closed. Sensors can be used to detect events such as the opening of windows or doors. When the sensor is tripped, a tone sounds at a designated extension. Sensors are not sold by Panasonic; however, they can be purchased separately from an electronics dealer. Hardware Requirements • The sensor is attached to the Door Box Adaptor (VB-43701). • Trunk lines connected to the Door Box Adaptor signal the designated extension when the sensor is tripped. Related Programming •N/A Considerations • The trunk connected to the sensor must be a dial-pulse (DP) trunk. Extension Interface The System supports a full array of extension devices including the following: • Panasonic’s proprietary key telephones • Standard analog devices • Dial Pulse (DP) / Dual Tone Multifrequency (DTMF) Single Line Telephone (SLT) • Integrated Services Digital Network (ISDN) - Basic Rate Interface (BRI) S-point devices • ISDN-Primary Rate Interface (PRI) S-point devices Digital Key Telephones The System supports the complete line of Panasonic proprietary 44-Series Digital Key Telephones as well as the Digital Single Line Telephone (DSLT). These models include: • 16 Button Standard Telephone in Gray (VB-44210A-G) and Black (VB-44210A-B) • 22 Button Standard Telephone in Gray (VB-44220A-G) and Black (VB-44220A-B) • 22 Button Display Speakerphone in Gray (VB-44223A-G) and Black (VB-44223A-B) • 22 Button Voice Response Compatible Display Speakerphone in Gray (VB-44224G) and Black (VB-44224B) • 22 Button Large-display Speakerphone in Gray (VB-44225G) and Black (VB-44225B) • 34 Button Standard Telephone in Gray (VB-44230G) and Black (VB-44230B)
Section 700 - Operation Chapter 7. SLT Features 576-50-700 DBS 576HD (USA) issued September 2001 3-31 • 34 Button Display Speakerphone in Gray (VB-44233G) and Black (VB-44233B) • EM24 - 24 Button Expansion Module in Gray (VB-44310G) and Black (VB-44310B) • DSS 72 - 72 Button DSS/BLF in Gray (VB-44320G) and Black (VB-44320B) • DSLT (VB-41200) In addition to the above Digital Key Telephone models, the System supports the complete line of the older Panasonic proprietary 43-series telephones. For information on Key Telephone features and operation, see Chapter 5 of this manual. For information on the DSLT features and operation, see Chapter 6 of this manual. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A Analog Device Capability The System supports analog telephone devices. These devices include fax machines, answering machines, cordless telephones, computer modems as well as standard rotary and push button telephones. This provides full flexibility in configuring the System. Hardware Requirements • Analog devices must be connected to an analog port. Related Programming •N/A Considerations •N/A DP/DTMF SLTs The System supports both DP (rotary dial) and DTMF (push button) analog extension types. Hardware Requirements •N/A Related Programming •N/A Considerations • The CPC card provides 4 DTMF receivers. Traffic levels may require that one or more MFR (DTMF) circuit cards be installed. Each MFR card provides 8 DTMF decoders.
3-32 DBS 576HD (USA) issued September 2001 576-50-700 Chapter 7. SLT Features Section 700 - Operation ISDN/BRI S-Point Interface The System supports ISDN-BRI terminal devices for connection as extensions. The BRI provides 2 B (bearer) plus 1 D (data) channel support (2B +D; 192 kbps). Hardware Requirements •N/A Related Programming •N/A Considerations •N/A ISDN/PRI S-Point Interface The System supports ISDN-PRI terminal devices with the ISDN/PRI S Point Interface (VB-44540). The PRI provides 23 B (bearer) plus 1 D (data) channel support (23B +D; 1544 kbps). On the DBS 576HD, either 8, 16, or 24 circuits may be enabled on the interface. Each enabled group of 8 circuits requires a slot position in the System. A fully used card uses 1 slot for the DBS 576HD. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A Flexible Numbering Plan Description The System provides flexible numbering for feature access special numbers and extension numbers. The dialing plan allows settings for digits dialed at dial tone, digits dialed at ringback tone, digits dialed at busy tone, two patterns of feature codes dialed at dial tone, two patterns of feature codes dialed at ringback tone, and two patterns of feature codes dialed at busy tone. Feature access codes can be used when replacing another PBX system with a DBS 576HD System. Rather than learning the new access codes, the System feature access codes can be changed to match the old system. As a result, telephone users are less confused by the change and the requirement for retraining is reduced. Two sets of feature access codes are available (one of the two must be assigned to the terminal). Hardware Requirements •N/A