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Panasonic Courier Manager Installation Manual

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Page 91

PanaVoice Courier                                                                           Installation Manual 90 Example: Message Center Traffic (For all ports) Summary Report
Created  09/24/95 At  00:05:43
From 09/17/95 at 00:00:00 To 09/23/95 at 23:59:59
For Ports 1 to 2
Message Center Traffic (For all ports)
Number Messages Left 29
Number Messages Retrieved 27
Ave Seconds per Message 36
EXTENSION REPORT
The extension report is a summary, by mailbox extension, of all the activity that occurred.
The...

Page 92

PanaVoice Courier                                                                           Installation Manual 91
UTILITIES
PURGE OLD MESSAGES
When your Courier system has less than 10% free disk space, old messages should be
purged from the system.  Using this option overrides the Message Retention parameter
(See Voice Mail Parameters for more details).
From the Courier OutLook Bar, under the Utilities tab, click the Purge Old Messages
icon.  The following screen appears:
HOW MANY DAYS OLD SHOULD THE...

Page 93

PanaVoice Courier                                                                           Installation Manual 92
DISTRIBUTION LISTS
The Courier can send messages to groups of mailbox users through the use of
Distribution lists.  A Distribution list is a group of mailboxes that can be defined by
category (i.e.: Sales Department).
Once a distribution list has been created, users can send a message to all of the
members in a particular Distribution list by directing their message to the list number.
Each...

Page 94

PanaVoice Courier                                                                           Installation Manual 93TIME
Once a specific list has been selected the Time that the message was sent will be
displayed in this field.
DELIVERED
This column will list the mailbox users within the distribution list that have reviewed the
message.
TO BE DELIVERED
This column will list the mailbox users within the distribution list that have not reviewed
their message yet.
DESCRIPTIONS
From the Courier OutLook Bar,...

Page 95

PanaVoice Courier                                                                           Installation Manual 94
PARAMETERS
These Parameters are used to detail various capabilities of the system to meet with the
customer’s particular applications.  Default settings have been pre-defined for all
Parameters, based on those most commonly used.   All settings may be changed at
installation.
SYSTEM PARAMETERS
System Parameters are used to identify system wide functions that will apply to an
application....

Page 96

PanaVoice Courier                                                                           Installation Manual 95NUMBER OF RINGS BEFORE ANSWER – DEFAULT: 1
This entry determines the amount of rings the system allows before it answers calls from
the outside, as well as intercom calls.  Enter anywhere from 1 to 9 rings by typing in the
number or you can click the left and right arrow to increment one ring at a time.
INTER DIGIT DELAY – DEFAULT: 4
This is the amount of time in seconds that the Courier...

Page 97

PanaVoice Courier                                                                           Installation Manual 96DROP CALL IF DIAL TONE – DEFAULT:  YES
By checking this box, Courier will monitor activity during the System Greeting.  If an
incoming caller hangs up during the System Greeting, Courier terminates the call after 6
seconds of continuous dial tone.
PASSWORD LENGTH 4-9 OR V FOR VARIABLE – DEFAULT: 4
This password field is to set the length of passwords. The password length can be set
from 4 to...

Page 98

PanaVoice Courier                                                                           Installation Manual 97MAINTENANCE SHUTDOWN TIME – DEFAULT: 0005
Courier must shut down daily for reorganization, maintenance, and updating. A 3.5 inch
floppy should reside in the floppy at all times.  During maintenance, the data files are
written to a floppy for daily backup. This maintenance should be scheduled at a time
when calls are not coming in to Courier.  Enter this time by using military format...

Page 99

PanaVoice Courier                                                                           Installation Manual 98
AUTOMATED ATTENDANT PARAMETERS
The Automated Attendant Parameters Section is used to define the various options for
the system’s Automated Attendant functions.  In default, the Automated Attendant plays
the greeting and accepts digits for extension number dialing.  If you wish to use
Branching (one digit dialing), you will need to set other options (see Audiotex/Branching
Section).
The...

Page 100

PanaVoice Courier                                                                           Installation Manual 99PREFIX BEFORE EXTENSION, TRANSLATION, OR NONE –
DEFAULT: NONE
Click the appropriate circle to define if a dialed prefix digit is required for either an
extension entry, or a translation entry or no prefix at all. This prefix setting is only used if
Translation Numbers are utilized.
For example if a caller’s intention is to dial 1 for “Sales” during the System Greeting, and
the...
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