Panasonic Courier Manager Installation Manual

PanaVoice Courier                                                                           Installation Manual 130
API SETUP AND TEST ROUTINE
Power Up Courier
Will system be API
Integrated
Passes Power Up
Sequence
Program the DBS
API then Program
the Hunt Group
Connect Each Port
Sequentially
See non-API
Troubleshooting
Flow Chart
Yes
PanaVOICE Courier Series API
Initialization Setup and Test Routine
No
Properly power
down Courier and
reseat the PC
cards and power up
the unit again.Passes Power Up...

PanaVoice Courier                                                                           Installation Manual 131
PCANYWHERE
Each Courier comes installed with PCAnywhere.  The host version loads at boot
time, and runs in the background all the time, waiting on a call.  Technical support
may need to use this connection to help solve any problems in the field.
Only Plug Analog Phone Connections Into the Modem.
There are support accounts set up within PCAnywhere.  W hen logging into the
machine, use...

PanaVoice Courier                                                                           Installation Manual 132
RHETOREX ACCUCALL PLUS FOR WINDOWS
PURPOSE OF ACCUCALL PLUS FOR WINDOWS
AccuCall Plus for Windows is a utility program, which analyzes call progress tones in
order to create Tone Definitions that can be used to recognize them.
The ability to recognize a specific tone on the phone line is called Call Progress
Monitoring, or CPM.  Rhetorex telephony boards support CPM under the control of a...

PanaVoice Courier                                                                           Installation Manual 133
LEARN NEW TONE DIALOG BOX
The following options allow you to specify how a new tone will be learned:
Phone Number
Specifies the number to dial to generate the tone you want AccuCall Plus to learn.
The number can include digits (0 - 9, A - D, #) and dialing tokens, up to 50
characters in length.
Dialing Token Description
w Waits for dial tone before dialing
, (comma) Causes the dialing to...

PanaVoice Courier                                                                           Installation Manual 134
APPENDIX 1 – AUDIOTEX MAINTENANCE WORKSHEET
The following is a copy of the Audiotex Maintenance Worksheet to use in setting up (or changing) your
single-digit branching list.
IOM 999 – FIRST LEVEL CHOICES
Options Another A recorded             Ring an Extension or
Menu Message                         Guest Mailbox?
0.______________________________ (    ) __________ (    ) ____________    (...

PanaVoice Courier                                                                           Installation Manual 135
NEXT LEVEL CHOICES
Options      Another          A Recorded            Rings an Extension or
     Menu?   Message?                   Guest Mailbox
0.______________________________ (    ) __________ (    ) ____________    (   )_____________
1.______________________________ (    ) __________ (    ) ____________    (   )_____________      
2.______________________________ (    ) __________ (...

PanaVoice Courier                                                                           Installation Manual 136
INDEX
9
999 ............................................................................................................................................................................... 69
A
Access System Distribution List .................................................................................................................................. 38
Add a Class of...

PanaVoice Courier                                                                           Installation Manual 137 Digit to access Name Entry Call Routing .................................................................................................................... 99
DISPLAY AND NON-DISPLAY PHONE USE...................................................................................................... 77
Display...

PanaVoice Courier                                                                           Installation Manual 138J
Jumpers ...................................................................................................................................................................... 125
L
Lamp Off Protocol ............................................................................................................................................... 35, 104
Lamp On Protocol...

PanaVoice Courier                                                                           Installation Manual 139 O
PERATOR PARAMETERS............................................................................................................................................ 110
OPTIONS .................................................................................................................................................................. 116
Options 0 thru 9...