Panasonic Courier Manager Installation Manual

PanaVoice Courier                                                                           Installation Manual 110
OPERATOR PARAMETERS
The Operator Parameters section defines the various functions for the Courier operator.
The Courier operator will likely be the same operator as the telephone system; however,
it can be different.  (Most telephone systems define their operator as “0”.  The “0” is an
actual extension number of the switch).
The Operator Parameters are primarily used to establish a way to...

PanaVoice Courier                                                                           Installation Manual 111TIMES TO RETRY A DROPPED CALL TO OPERATOR IF NO
ANSWER – DEFAULT: 0
This field defines the number of times Courier will attempt to send a call to an operator
who does not answer, if the caller has timed out. Once the amount of times has expired,
Courier will inform the caller that the operator is not available and will ask the caller to try
back at a later time.  Enter from 0 to 99 times by...

PanaVoice Courier                                                                           Installation Manual 112
PORT SPECIFIC PARAMETERS
The Port Specific Parameters section defines the individual functions each port is
responsible for.
From the Courier OutLook Bar, under the Parameters Tab, click the Port Specific icon.
The following menu appears:
Note:  There are input fields for 48 ports.  The scroll bar to the right of the screen will move up or
down within the ports.  The ports appropriate to...

PanaVoice Courier                                                                           Installation Manual 113
ANSWER MODE
This column allows you to specify how a port will answer a call. Clicking the Answer
Mode field for the specific port will drop down a list of options that are described below.
Clicking the desired option will set the Answer Mode field for that port.
RING ANSWER
For most applications this is the correct setting for the port Answer Mode.
VOICE MODE
This area defines which ports...

PanaVoice Courier                                                                           Installation Manual 114
TRANSACTION STATISTICS
The Courier comes with a variety of statistics on the system that can be printed or
viewed.  This section enables you to turn the collection of this data on or off. The actual
Data can be viewed and printed by clicking the View Statistics icon under the Statistics
Parameter.  A more detailed description of what each statistical report does is also
described in this...

PanaVoice Courier                                                                           Installation Manual 115
PBX WIZARD
This feature helps define the parameters for a PBX that has not already been defined in
the PBX Parameters section.
From the Courier OutLook Bar, under the Parameters Tab, click the PBX Wizard icon.
The following menu appears:
Select Apply to apply any item without leaving this screen.  Select Cancel to leave this
screen without saving any changes.  Select OK to apply all changes...

PanaVoice Courier                                                                           Installation Manual 116 The following describes the various functions that are executed during this period:
DATA FILES BACK-UP TO THE A: DRIVE
The Courier will write data to the A: drive, which includes customer programming.
Note:  Every system must have a floppy disk in the A: drive. It should be replaced every month.  In
the event of a system failure the disk will be used to restore the U I set up.
EXECUTION OF...

PanaVoice Courier                                                                           Installation Manual 117
LOG ALL ACTIVITY TO FILE
Logs all system activity to a file. Every transaction that the Courier performs is logged.
The default file name and location is C:\ATA\MESNGR.LOG
AUTO LOGOFF
Allows the system administrator to preset the timeframe for the GUI (Graphical User
Interface) to automatically logoff if no activity is detected.  The Scrollbar below the Auto
Logoff activation box allows...

PanaVoice Courier                                                                           Installation Manual 118
COURIER FILES & FOLDERS
The Courier system uses a structure of files and folders for its operation.  An overview of
these structures follows so that a System Administrator or Telephone System Dealer will
be aware of the critical areas needed for backup purposes.  The dealer may also use this
knowledge to assist in Operating System level maintenance that cannot be
accomplished by other...

PanaVoice Courier                                                                           Installation Manual 119 ♦ C:\MES
The MES folder is where the messages left for mailboxes are stored.  The first 5
digits of the message name are the original mailbox owner’s extension number (e.g.
101XX203.WAV was a message left for mailbox 101).  If a message has been
transferred to another mailbox, you cannot tell this by the file name.
♦ C:\NAME
The NAME folder is where the mailbox names, personal greetings,...