Panasonic Courier Manager Installation Manual

PanaVoice Courier                                                                           Installation Manual 100SECONDS OF DIAL TONE BEFORE EXTENDING CALL –
DEFAULT: 1
This field defines the number of seconds the Courier attempts to access telephone
system intercom dial tone in order to transfer the caller.  If dial tone cannot be accessed
within this time the Courier will transfer the caller to the associated mailbox of the
extension the caller entered.  Enter from 0 to 9 seconds by typing the number...

PanaVoice Courier                                                                           Installation Manual 101
VOICE MAIL PARAMETERS
The Voice Mail Parameters section is used to define functions that are common to all
voice mailboxes within the Courier system.
From the Courier OutLook Bar, under the Parameters Tab, click the Voice Mail icon.  The
following menu appears:
MAXIMUM RECORD TIME – DEFAULT: 300
This is the maximum length, in seconds, for a recorded message.  The maximum length
is 1800...

PanaVoice Courier                                                                           Installation Manual 102NO ANSWER DELIVERY INTERVAL – DEFAULT: 30
On telephone systems that do not provide message light or stutter dial tone ability to
their extensions, the Courier can call the extension to inform the user of new messages.
If there is no answer when Courier tries to deliver messages (new or scheduled), it calls
again at the time interval (in minutes) indicated here.  Enter from 1 to 999 minutes...

PanaVoice Courier                                                                           Installation Manual 103INTEGRATION DELAY SECONDS – DEFAULT: 0
The Courier utilizes Centrex SMDI integration with many PBX’s.  This field defines the
amount of time, in seconds (1-99), Courier waits for this data from the PBX.  Not used on
Panasonic DBS Telephone switches.  Enter from 1 to 99 seconds by typing the number
or click the left or right arrow icon to increment 1 second at a time.
GREETING OR OPTIONS –...

PanaVoice Courier                                                                           Installation Manual 104INTERNAL DELIVERY START TIME – DEFAULT:  00:00
When to start delivering messages.   Use military format. (00:01 through 23:59) For
example, 2:00 a.m. is 0200, and 11:30 p.m. is 2330.
INTERNAL DELIVERY STOP TIME – DEFAULT: 23:59
When to stop delivering messages. Use military format. (00:01 through 23:59)  For
example, 2:00 a.m. is 0200, and 11:30 p.m. is 2330.
Select Apply to apply any item...

PanaVoice Courier                                                                           Installation Manual 105
AUDIOTEX PARAMETERS
There are 4 sections that are used to program single digit dialing schemes in the Courier.
They are:
1.  Mailbox Setup (set up an Information Only Mailboxes)
2.  Audiotex Parameters (general branching options)
3.  Audiotex Branching (define the digits)
4.  System Greetings (associate the Information Only Mailbox to a System Greeting).
Audiotex Parameters are used to...

PanaVoice Courier                                                                           Installation Manual 106NUMBER OF INVALID RESPONSES IN AUDIOTEX LIST MENU –
DEFAULT: 1
Enter the number of times a caller is allowed to enter invalid entries at the System
Greeting level or Information Only Mailbox greeting level before Courier thanks the caller
and then disconnects.  Enter any number from 1 to 9 or click the right or left icon to
increment one number at a time.
AUDIOTEX REPEAT COUNT WHEN NO...

PanaVoice Courier                                                                           Installation Manual 107
PBX PARAMETERS
The Courier is designed to work on most all Telephone Systems in the market as an
“Interfaced Solution” using analog ports from the Telephone System.  Because of the
myriad of Telephone System specifications and differences, this PBX Parameter section
is used to define specifics for the interface.
From the Courier OutLook Bar, under the Parameters Tab, click the PBX icon....

PanaVoice Courier                                                                           Installation Manual 108 The Transfer Protocol is the dial sequence to use to transfer a caller.  You can enter
whatever DTMF sequence is required by the PBX system into this field (e.g., &,#4).  This
field is normally left blank.
DIAL PROTOCOL TO RETURN FROM NO ANSWER – DEFAULT: &,
The No Answer Return Protocol tells Courier how to manually return to the original caller
after there is no answer at a requested...

PanaVoice Courier                                                                           Installation Manual 109NUMBER TO DIAL TO ACCESS AN OUTSIDE (CO) LINE
 – DEFAULT: (BLANK)
This is the digit to use to access an outside line or the particular PBX.  For example, if
you press 9 to make a local call, the out call dial sequence is 9,.  An ampersand (&)
represents a flash, a comma (,) represents a 1-second pause, a semicolon (;) represents
a 3-second pause, and a percentage sign (%) represents a...