Palm Zire 71 Handheld Instructions Manual

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To enter your server phone number:
1.From the Communications Preferences list, select Network.
2.Tap the Phone box.
3.Enter the phone number for your ISP or dial-in server.
4.If you need to enter a prefix or to disable Call Waiting, skip to those procedures. 
Otherwise, tap OK.
5.Ta p  D o n e .
Entering a prefix
A prefix is a number that you dial before the telephone number to access an outside 
line. For example, many offices require that you first dial “9” to dial a number 
outside the building.
To enter a prefix:
1.From the Communications Preferences list, select Network.
2.Tap the Phone box.
3.Tap the Dial Prefix check box to select it.
4.Enter the prefix. 
5.Ta p  O K .
6.Ta p  D o n e .
Enter your ISP phone 
number here
Enter your 
prefix here Select this 
box if you 
need to use a 
prefix 
						

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Disabling Call Waiting
Call Waiting can cause your session to terminate if you receive a call while you are 
connected. If your telephone has Call Waiting, you need to disable this feature 
before logging in to your ISP or dial-in server.
To disable Call Waiting:
1.From the Communications Preferences list, select Network.
2.Tap the Phone box.
3.Tap the Disable call waiting check box to select it.
4.Enter the code to disable Call Waiting on the Disable call waiting line.
Each telephone company assigns a code to disable Call Waiting. Contact your 
local telephone company for the code that is appropriate for you.
5.Ta p  O K .
6.Ta p  D o n e .
Using a calling card
The Use calling card field enables you to use your calling card when dialing your 
ISP or Intranet server. Keep in mind that there is usually a delay before you enter 
your calling card number. When you define your calling card number, you need to 
add commas at the beginning to compensate for this delay. Each comma delays 
transmission of your calling card number for two seconds.
To use a calling card:
1.From the Communications Preferences list, select Network.
2.Tap the Phone box.
Enter your disable 
code here Select this 
box if you 
need to 
disable Call 
Waiting 
						

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3.Tap the Use calling card check box to select it.
4.Enter your calling card number on the Use calling card line.
NOTEThe Phone Setup dialog box works correctly for AT&T and Sprint 
long-distance services. However, because MCI works differently, MCI 
customers need to enter the calling card number in the Phone # field and the 
phone number in the Use calling card field.
TIPIt’s a good idea to add at least three commas before your calling card 
number to compensate for the cue delay.
5.Ta p  O K .
6.Ta p  D o n e .
Connecting to your service
After you set your Connection and Network Preferences, establishing a connection 
to your ISP or your company’s network (dial-in server) is easy.
NOTEIf you are connecting to an ISP, you need a third-party application, such as a 
web browser or news reader, to take advantage of this connection. For information 
about third-party applications that support TCP/IP, check the web site www.palm.com.
To establish a connection:
1.From the Communications Preferences list, select Network.
2.Tap Connect to dial the current service and display the Service Connection 
Progress messages. 
3.(Optional) From the Service Connection Progress dialog box, tap the box that 
displays the service name, select another service, and then tap Done.
To see expanded Service Connection Progress messages, press Down on the 
navigator.
4.Ta p  D o n e .
Enter your 
calling card 
number here Select this 
box to use a 
calling card 
						

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To close a connection:
1.From the Communications Preferences list, select Network.
2.Tap Disconnect to terminate the connection between your handheld and your 
service.
3.Ta p  D o n e .
Adding detailed information to a network service profile
If you are using one of the predefined network service profiles, you probably need 
to enter only your user name, password, and telephone number. If you are creating 
a new network service profile, you may need to provide additional information to 
your ISP or dial-in server. You use the Details dialog box to add more information 
to a selected network service profile.
To add connection details:
1.From the Communications Preferences list, select Network.
2.Tap the service field.
3.Ta p  D e t a i l s .
Idle timeout
The Idle timeout setting defines how long your handheld waits before dropping 
the connection with your ISP or dial-in server when you switch out of a TCP/IP 
application.
To set the Idle timeout:
1.Tap the Idle timeout pick list and select one of the following options:
2.Ta p  O K .
1 minuteWaits one minute for you to open another application before it 
drops the connection. 
2 minutesWaits two minutes. 
3 minutesWaits three minutes. 
NeverKeeps your PPP or SLIP connection until you turn off your 
handheld (or until it times out).  
						

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Defining primary and secondary DNS
The domain name system (DNS) is a mechanism in the Internet for translating the 
names of host computers into IP addresses. When you enter a DNS number (or IP 
address), you are identifying a specific server that handles the translation services.
Each IP address has four sections, separated by periods. In the Details dialog box, 
you enter each section separately. Each section of an IP address is made up of a 
number from 0 to 255; numbers are the only allowable characters in this field.
Ask your ISP or system administrator for the correct primary or secondary DNS IP 
address.
Many systems do not require that you enter a DNS IP address. If you are not sure, 
leave the DNS field blank.
To enter a primary and secondary DNS:
1.Tap the Query DNS check box to deselect it.
2.Tap the space to the left of the first period in the Primary DNS field, and then 
enter the first section of the IP address. 
Each section must be a number from 0 to 255.
3.Repeat step 2 for the second, third, and last sections of the Primary DNS field.
4.Repeat steps 2 and 3 for the Secondary DNS field.
5.Ta p  O K .
IP address
Everyone who logs in to the Internet needs to have a unique identifier (an IP 
address), whether permanent or temporary. Some networks dynamically assign a 
temporary IP address when clients log in. You can use the IP Address field to 
indicate whether your network provides automatic (dynamic) temporary IP 
addressing.
If your IP address is permanently assigned, you need to get that information from 
your system administrator. If you are not sure, select Automatic.
To identify dynamic IP addressing:
nTap the IP Address check box to select it.
Tap to select automatic IP 
address 
						

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To enter a permanent IP address:
1.Tap the IP Address check box to deselect it and to display a permanent IP 
address field below the check box.
2.Tap the space to the left of the first period, and then enter the first section of the 
IP address. 
Each section must be a number from 0 to 255.
3.Tap and enter the remaining sections of the IP address.
4.Ta p  O K .
Login scripts
A login script is a series of commands that automates logging in to a network 
server—for example, your corporate network or your ISP. A login script is 
associated with a specific network service profile created in Network Preferences.
A login script is something that you are likely to receive from your system 
administrator if your company has a system in which you log in to the corporate 
servers from your handheld using a modem or network connection. The script is 
generally prepared by the system administrator and distributed to users who need 
it. It automates the events that must take place to establish a connection between 
your handheld and the corporate servers.
You can create login scripts in two ways:
nIn a text editor on your desktop computer, in which you create a file with the 
extension PNC, which you then install on your handheld by using Palm™ 
Quick Install. (This method is not available to Mac computer users.)
nIn the Login Script dialog box on your handheld, accessed from the Details 
dialog box in Network Preferences.
NOTEYou can also use non-ASCII and literal characters in your login script.
Tap here to see the list of 
available commands 
						

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Creating a login script on your handheld
You can create login scripts by selecting commands from the Command pick list in 
the Login Script dialog box. Some commands, such as Send, require you to supply 
additional information. Those commands have a parameter field so that you can 
add the necessary data.
To create a login script:
1.Tap Script.
2.Tap the End pick list.
3.Select the command you want from the Command list. If the command requires 
additional information, a field appears to the right of it for you to enter the 
information. The following commands are available:
Wait ForTells your handheld to wait for specific characters from the 
TCP/IP server before executing the next command.
Wait For PromptDetects a challenge-response prompt coming from the server 
and then displays the dynamically generated challenge 
value. You then enter the challenge value into your token 
card, which in turn generates a response value for you to 
enter on your handheld. This command takes two arguments, 
separated by a vertical bar (|) on the input line.
SendTransmits specific characters to the TCP/IP server to which 
you are connecting.
Send CRTransmits a carriage return or line feed (LF) character to the 
TCP/IP server to which you are connecting.
Send User IDTransmits the user ID information entered in the User ID field 
of the Network Preferences screen.
Send PasswordTransmits the password entered in the Password field of the 
Network Preferences screen. If you did not enter a password, 
this command prompts you to enter one. The Password 
command is usually followed by a Send CR command.
DelayTells your handheld to wait a specific number of seconds 
before executing the next command in the login script.
Ta p  h e r e 
						

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4.Repeat steps 2 and 3 until the login script is complete.
5.Ta p  O K .
Plug-in applications
You can create plug-in applications containing script commands that extend the 
functionality of the built-in script commands. A plug-in application is a standard 
PRC application that you install on your handheld just like any other application. 
After you install the plug-in application, you can use the new script commands in 
a login script. 
Plug-in applications have the following characteristics:
nWritten in C language 
nCompiled into a device executable
nCalled properly from a login script
nAble to return control to a login script after it terminates
nCreated using a development environment that supports Palm OS® software, 
such as Metrowerks CodeWarrior for Palm™ Platform. 
For additional information on creating plug-in applications, send e-mail to Palm 
Developer Support at 
[email protected].
Deleting a network service profile
There is only one way to delete a network service profile: Use the Delete command 
from the Service menu.
To delete a network service profile:
1.From the Communications Preferences list, select Network.
2.Tap the Service pick list.
3.Select the network service profile you want to delete.
4.Tap the Menu icon  . 
5.Select Delete from the Service menu.
6.Ta p  O K .
7.Ta p  D o n e .
Get IPReads an IP address and uses it as the IP address for your 
handheld. This command is used with SLIP connections.
PromptOpens a dialog box and prompts you to enter certain text (for 
example, a password or a security code).
EndIdentifies the last line in the login script. 
						

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Network Preferences menu commands
The Network Preferences screen includes menu commands to make it fast and easy 
to create and edit network service profiles. TCP/IP application menus are shown 
here for your reference. See“Using menus” in Chapter 4 for more information 
about choosing menu commands.
Service menu
Options menu
TCP/IP troubleshooting
If you have problems establishing a network connection using TCP/IP, check the 
troubleshooting tips in this section and try the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the connection fails. An 
easy way to do this is to display the expanded Service Connection Progress 
messages. These messages describe the current stage of the login procedure. Press 
Down on the navigator at any point during login to display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does not give you 
enough information to find out why you cannot connect to your ISP or dial-in 
server, take a look at the Network Log. The Network Log lists all of the 
communication that occurs between your modem and your dial-in server during 
the login procedure. The information in the Network Log can help your ISP or your 
system administrator pinpoint where the login procedure communication fails 
and why.
To view the Network Log:
1.From the Network Preferences screen, tap the Menu icon  . 
2.Select Options, and then select View Log.
3.Tap the up and down arrows of the scroll bar to see the entire Network Log.
4.Ta p  D o n e . 
						

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Adding a DNS number
If your ISP or dial-in server requires a DNS number and you did not enter that 
information in the Network Preferences screen, it will appear that you successfully 
logged in to your network. When you try to use an application or look up 
information, however, the connection fails. If this occurs, try adding a DNS IP 
address. Ask your ISP or your system administrator for the correct primary and 
secondary DNS IP address.
Setting Personal Preferences
The Personal Preferences category enables you to access screens where you can 
customize the buttons, colors, owner information, and Graffiti 2 ShortCuts on your 
handheld. This section provides details about each of these screens.
To open the Personal Preferences screens:
1.Tap the Home icon  .
2.Tap the Prefs icon  .
3.From the Personal Preferences list, select the name of the Preferences screen you 
want to view.
TIPYou can also press Left, Right, Up, and Down on the navigator to highlight 
a Preferences screen name and then press Select on the navigator to open that 
Preferences screen.
Buttons Preferences
The Buttons Preferences screen enables you to assign a frequently used application 
to the Favorite icon, and to associate various applications with the buttons on the 
front and side of the handheld. 
Calculator is assigned to the Favorite icon by default. But if you use Memo Pad 
more frequently, you can assign Memo Pad to the icon so that you don’t have to 
scroll through the Applications Launcher whenever you want to use Memo Pad.
Any changes you make in the Buttons Preferences screen become effective 
immediately; you do not have to change to a different screen or application.