Nortel Modular Ics 6.1 System Coordinator Guide

Programming Hunt Groups / 171
P0603535  02 Modular ICS 6.1 System Coordinator Guide
Adding or removing members from a 
group
A DN for a telephone can be associated as a member of a Hunt 
Group, and is called a memb er DN.
Members of the group can be any Norstar or Business Series 
Terminal telephone, ISDN terminal, or portables. A telephone 
can be in more than one Hunt Group but is considered a 
member in each Hunt Group, increasing the total number of 
members in the system.
There can be only one...

172 / Programming Hunt Groups
Modular ICS 6.1 System Coordinator Guide P0603535  02
9. Press ≠. The display shows Member DNs. 
10. Press ≠. The display shows the first group 
member, if there are members.
11. Press ADD
 and enter a telephone DN to add a member to the 
group. Press REMOVE
 to remove a member from the group. 
Press ‘ to move through the list.
12. Press ¨ to exit or ‘ to continue programming.
Moving members of a group
Member order within a Hunt Group is important. The member 
order...

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P0603535  02 Modular ICS 6.1 System Coordinator Guide
Assigning or unassigning lines to a group
You can assign one or several lines to a hunt group. 
Hunt group line notes:
Configure the prime set for a Hunt Group line to None to 
avoid delayed ring transfer of external Hunt Group calls to 
the prime set before the Hunt Group can receive the call.
A line can be assigned to only one group.
Do not assign any hunt group lines to individual 
telephones. If any of the...

174 / Programming Hunt Groups
Modular ICS 6.1 System Coordinator Guide P0603535  02
Setting the distribution mode
There are three modes of call distribution:
Broadcast—rings each telephone in the group 
simultaneously. Calls are handled one at a time, while 
succeeding calls are queued. As soon as a call is picked up, 
the call next in the queue is presented immediately to the 
group.
In Broadcast mode, a single incoming call rings 
simultaneously at all the telephones in a group. This way, 
all...

Programming Hunt Groups / 175
P0603535  02 Modular ICS 6.1 System Coordinator Guide
If a Hunt Group has available members but nobody answers 
the call, the call is rerouted through the list until someone 
answers the call. If all lines are busy, the call is routed 
according to whatever has been set for the busy line setting. 
Refer to ‘Programming busy line setting’ on pa ge176 .
1. At Hunt groups, press ≠. The display shows 
Show group.
2. Enter the Hunt Group number you want to program (1-30) 
or...

176 / Programming Hunt Groups
Modular ICS 6.1 System Coordinator Guide P0603535  02
Programming busy line setting
A Hunt Group is considered busy if one of two scenarios 
exists:
all of its members are being presented an incoming Hunt 
Group call
all of its members are active on a Hunt Group call
There are three routing options if all members are busy:
BusyTone—the caller gets a busy tone (PRI lines only)
Overflow—the call is routed to an overflow position. If 
the overflow DN is the hunt group DN...

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P0603535  02 Modular ICS 6.1 System Coordinator Guide
Programming the queue time-out
This setting allows you to program the number of seconds a 
call remains in the Hunt Group queue before it is routed to the 
overflow position.
1. At Hunt groups, press ≠. The display shows 
Show group.
2. Enter the Hunt Group number you want to program (1-30) 
or press ‘ to scroll through the groups.
3. Press ≠. The display shows Member DNs:.
4. Press ‘ until the display shows Q Timeout:....

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Modular ICS 6.1 System Coordinator Guide P0603535  02
3. Press ≠. The display shows Member DNs:.
4. Press ‘ until he display shows Overflow:.
5. Press CHANGE
 to change the overflow position.
6. Enter the new overflow position.
7. Press ¨ to exit or ‘ to continue programming.
Setting the name
This setting allows you to program the Hunt Group name, such 
as Service or Sales. The name can be up to seven characters in 
length. This name becomes the CLID display name when the...

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Allowing/disallowing an auxiliary ringer
This setting allows you to allow/disallow an external ringer to 
sound when a call comes in for a specific hunt group. If you 
allow this service, you must have an auxiliary ringer properly 
installed on your system. Refer to Using an auxiliary ringer on 
page 233.
1. At Hunt groups, press ≠. The display shows 
Show group.
2. Enter the Hunt Group number you want to program (1-30)...

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Modular ICS 6.1 System Coordinator Guide P0603535  02
If the incoming call (line) has a higher ring pattern assigned 
than the Hunt Group, the Hunt Group will ring with the line 
ring pattern.
1. At Hunt groups, press ≠. The display shows 
Show group.
2. Enter the Hunt Group number you want to program (1-30) 
or press ‘ to scroll through the groups.
3. Press ≠. The display shows Member DNs:.
4. Press ‘ until the display shows Dstnct 
Ring:NONE.
5. Press CHANGE
 to toggle to...