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Nortel Bcm 2 5 Telephone Features Instructions Manual

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Page 71

Chapter 7 Communicating in the office71
Telephone Features Programming Guide
Using Page with external equipment
When you make a page that uses external paging equipment (external page or combined page), the 
Long Tones feature automatically activates for the external paging system only. This allows you to 
control optional equipment with the Long Tones feature.
Messages
The Messages feature allows you to leave a message on the display of another telephone in your 
system or to analog telephones connected...

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72Chapter 7 Communicating in the office
P0937240 02
To send a message:
1Press ≤⁄.
2On a telephone with a two-line display, press 
. (This step is not necessary on a telephone 
with a one-line display.)
3Enter the internal number of the person you want to send the message. The person’s display 
reads 
)* 
 

&.
4On analog telephones connected to an ASM, the message waiting indicator is activated.
Cancel a message you have sent
To cancel a message:
1Press ≤£⁄. The display reads 
+ 
,....

Page 73

Chapter 7 Communicating in the office73
Telephone Features Programming Guide
Press  to reply to a message on a telephone with a two-line display.
If you want to call your message center using a line different from the programmed line, exit your 
message list and dial the message center telephone number using normal dialing methods.
Reply to a message using an analog telephone connected to an ASM
On an analog telephone connected to an ASM, press 	
. The system 
automatically retrieves and connects...

Page 74

74Chapter 7 Communicating in the office
P0937240 02
On analog telephones connected to an ASM, the Cancel Message Waiting feature cancels the 
oldest message received. The system no longer provides either a Stuttered Dial Tone or a Message 
Waiting Lamp if there are no messages waiting.
View messages you have sent
On a telephone with a two-line display, you can view the messages you have sent.
1Press ≤⁄.
2Press 
 to view your first sent message. 
3Press 
 to view the rest of your sent messages....

Page 75

Chapter 7 Communicating in the office75
Telephone Features Programming Guide
Voice Call
You can make an announcement or begin a conversation through the speaker of another telephone 
in the system. 
Make a Voice Call
To make a Voice Call:
1Press ≤flfl.
2Follow the instructions on the display.
Mute Voice Call tones
When a voice call begins at your telephone, you hear a beep every 15 seconds as a reminder that 
the microphone is on. To stop the beep, pick up the handset or press the handsfree button. 
Answer...

Page 76

76Chapter 7 Communicating in the office
P0937240 02
Voice Call Deny
Press ≤°° to turn off the Voice Call feature on your telephone.
Voice calls ring like normal internal calls. Your other calls continue normally. 
Cancel Voice Call Deny
Press ≤£°° to cancel the Voice Call Deny feature.  
Dial the internal number or press the internal autodial button of the 
person you want to speak to.
Your handsfree microphone is on the mute setting. Press © or 
pickup your handset to respond to the voice call.
The...

Page 77

77
Telephone Features Programming Guide
Chapter 8
Track your incoming calls
You can track information about calls using a Call Log. This chapter shows you a Call Log, and 
how to use it.
Call Log 
If your system has the appropriate equipment and you subscribe to the call information feature 
supplied by your service provider, you can record information about calls on an external line. The 
line must appear on that telephone before you can log it, but it does not have to be a ringing line. 
ISDN service...

Page 78

78Chapter 8 Track your incoming calls
P0937240 02
To use Call Log:
1Press ≤•°›. The display shows the current option.
2Press £ or 
 to change the option.
3Press ≥ or 
 to select the display option.
Log a call manually
If your calls are not automatically logged, you can manually log call information when connected 
to an external call. You can store information for your current call for future reference. For 
example, you can:
record a caller’s information without using paper and pencil
record only...

Page 79

Chapter 8 Track your incoming calls79
Telephone Features Programming Guide
Erase log items
You must erase log items that you have read, to make space for new items in your log.
1Display the item you want to erase.
2Press ≥ or 
.
3Press ® to exit.
If you accidentally erase an item, you can retrieve the item.
1Press ≥ or 
! after accidentally erasing an item.
2Press ® to exit.
Make a call using Call Log
You can place calls from within your Call Log. The number stored for a call can vary depending...

Page 80

80Chapter 8 Track your incoming calls
P0937240 02
If you do not remember your Call Log password, programming from Unified Manager can delete 
the password. For more information about programming using Unified Manager, see the Business 
Communications Manager Programming Operations Guide.
Change your Call Log password
1Press ≤
. The display shows. 	-.,.
2Enter your old password. The display shows
- 	-.,.
3Enter your new four-digit password. The display shows 
	 -,.
4Re-enter your...
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