Nortel Bcm 2 5 Telephone Features Instructions Manual

Chapter 4 Time-saving features51
Telephone Features Programming Guide
Last Number Redial
Press ≤fi to redial the last external number you dialed.
Last Number Redial records a maximum of 24 digits.
Prevent Last Number Redial
Last Number Redial can be restricted at individual telephones.
You need to start a Unified Manager session to program this feature. For more information about 
programming using Unified Manager, see the Business Communications Manager Programming 
Operations Guide. 
Speed Dial
Business...

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2Enter the appropriate two-digit speed dial code. 
System Speed Dial codes
System Speed Dial codes are numbered from 01 to 70. The installer assigns numbers to System 
Speed Dial codes for the all the system. 
Personal Speed Dial
To add or change a Personal Speed Dial number on your telephone:
1Press ≤•›.
2Enter a two-digit code from 71 to 94 that you want to relate with a telephone number.
3To include a line selection for this number, press the line or...

Chapter 4 Time-saving features53
Telephone Features Programming Guide
Saved Number Redial
You can save the number of the external call you are on (provided you dialed the call) so that you 
can call it again later. Each telephone can save one number at a time with Saved Number Redial, 
but not one number for each line.
Save a number
To save a number, press ≤fl‡ while you are on the call.
Saved Number Redial records a maximum of 24 digits.
Dial a saved number
To dial a saved number, press ≤fl‡ when you are...

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You need to start a Unified Manager session to program this feature. For more information about 
programming using Unified Manager, see the Business Communications Manager Programming 
Operations Guide. 
You have saved a speed dial number that displays a name instead 
of the number. The number dials correctly, but does not appear 
on the display.
You have tried to save the number of an incoming call. You can 
only save numbers that you have dialed....

55
Telephone Features Programming Guide
Chapter 5
Handling calls 
This chapter shows you how to:
handle many calls at a time
transfer calls
park a call
Use Hold
You can put a call on hold by pressing ≥.
When a call is on hold, the button indicator flashes on all telephones that have access to that line. 
Any of these telephones can retrieve the call.
On the T7100 telephone, ≥ changes between two lines; one active, one on hold. The T7100 
telephone cannot retrieve a call placed on hold by another...

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4When the person returns, lift the handset to continue the conversation. 
Hold a call exclusively
You can put a call on Exclusive Hold so that you can retrieve it only at your telephone. 
Press ≤‡· or ≤≥. The line appears busy on all other telephones, and the call cannot 
be picked up by another person in the office. 
Call Queuing
If you have more than one call ringing at your telephone, you can select the call that has the highest 
priority by pressing ≤°‚⁄.
Call...

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Telephone Features Programming Guide
If an auxiliary ringer is programmed to ring for calls on an external line, and you transfer a call on 
that line without announcing the transfer, the auxiliary ringer rings for the transferred call.
Transfer external calls
If you transfer an external call to a busy telephone, or if there is no answer, the call automatically 
rings again at the telephone that performed the transfer. The display indicates that the telephone 
was busy or that...

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Camp-on
You can transfer an external call to another telephone when all the lines assigned to that telephone 
are busy. 
1Press ≤°¤.
2Dial the number of the telephone to which you want to camp the call.
Camped calls appear on a line button on the receiving telephone, if one is available. If there is no 
line button available, you receive a message on the display and hear Camp-on tones.The external caller you were transferring hung up before the 
transfer was...

Chapter 5 Handling calls59
Telephone Features Programming Guide
Each telephone in your system can handle one camped call at a time. 
Call Park
When you park a call, the system assigns one of 25 codes for the retrieval of the call. These codes 
include the Call Park prefix, which can be any digit from 1 to 9, and a two-digit call number 
between 01 and 25. For example, if the Call Park prefix is 1, the first parked call is assigned Call 
Park retrieval code 101.
The system assigns Call Park codes in...

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Your installer programs both the Call Park prefix and the delay before parked calls return to the 
originating telephone. External calls parked for longer than the programmed delay return to your 
telephone.
Park a call
You can interrupt a call to retrieve it from any telephone in your system.
1Press ≤‡›.
2Press
  to announce the retrieval code on your telephone display.
Retrieve a parked call
1Select an internal line. (On the T7100 telephone, pick up the...