Nortel Bcm 2 5 Telephone Features Instructions Manual

101
Telephone Features Programming Guide
Chapter 12
System features
This chapter describes how Business Communications Manager sends and receives different types 
of information. This chapter also shows you a variety of services and how to use them.
ISDN
Integrated Services Digital Network (ISDN) technology provides a fast, accurate and reliable 
means of sending and receiving data, image text and voice information through the telephone 
system. 
Using ISDN Primary Rate Interface (PRI) or Basic Rate...

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Use alternate or scheduled services
There are three types of services for Business Communications Manager to handle calls in a 
different way on different days, and at different times of the day: 
Restriction service
Ringing service
Routing service
The installer customizes and programs all three services, that is the six schedules available to each 
service. The installer programs one telephone used to turn services on and off, and display what 
services are...

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Each schedule can have its configuration of a service which works separately from automatic start 
and stop times. For example, in Restriction service, the Night schedule prevents people from 
making long distance calls. Calling the restriction Night schedule does not limit the use to that 
specific schedule. You can turn the Night schedule for Restriction service on or off as needed any 
time of the day or night. If you decide to run a...

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View active services from a one-line display telephone
1Press ≤°‡‚. The display shows the first active service.
2Press £ to move through the active schedule.
3Press ® to exit. 
Services that turn on automatically have an asterisk (*) appearing before the name on the display. 
You can not manually activate or cancel scheduled services. However, you can override a schedule 
service by manually activating another schedule.
The control telephone can override services...

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Direct-dial calls to a direct-dial telephone ring at the extra dial telephone when you enter the 
Ringing service feature code (≤°‡⁄) at that direct dial telephone. The installer assigns the 
extra dial telephone. Note that only the extra dial telephone is activated, not the actual Ringing 
service (unless that direct-dial telephone is a control telephone).
User passwords
User passwords prevent unauthorized or accidental changes to your...

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The direct dial telephone can send up to 30 messages and can activate services to activate the extra 
dial telephone.
Change direct dial telephone assignments
Your installer assigns the direct dial telephone during installation.
You can change the direct dial telephone. You need to start a Unified Manager session to program 
this feature. For more information about programming using Unified Manager, see the Business 
Communications Manager Programming Operations...

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Control telephone
The control telephone allows you to place the telephones and external lines for which it is 
responsible into and out of service schedules. See “Use alternate or scheduled services” on page 
102.
Set lock
Set lock limits your ability to customize a telephone. There are three levels of Set Lock: 
Partial
Full
None
None allows you to access all features on your telephone.
Partial prevents:
Full, with the restrictions...

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Your installer can program the auxiliary ringer to start ringing for incoming lines as part of 
Ringing Service.
Host System dialing signals
You can access host systems, such as private branch exchanges (PBX) from the system by using 
host system signaling features (known as end-to-end signaling). These features either send a 
special signal to the host system or allow you to program delays required by host systems in 
external autodial or speed dial sequences....

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2Press the dial pad buttons to produce the appropriate tones. Each tone sounds while you hold 
down the button. 
You can use Long tones on any call except a conference call. You can use internal lines of the 
system to activate a device connected to an ATA2 or an ASM in another area of your office, or 
external lines to access devices outside the system. 
Run/Stop
Run/Stop inserts a break point into a sequence of dialed numbers or...

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Pulse dialing for a call
If your external telephone lines use pulse dialing, you can switch to tone dialing by pressing £ 
after selecting the line. Tone dialing allows your telephone to communicate with devices and 
services that respond to tone signals, such as automatic switchboards, and fax or answering 
machines.
Access your system from an external location
You can use the lines and some of the features of Business Communications Manager from outside 
the...