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Nortel Bcm 2 5 Telephone Features Instructions Manual

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Chapter 12 System features111
Telephone Features Programming Guide
Class of Service (COS) passwords
Class of Service passwords permit controlled access to a system’s resources both by internal and 
remote users. When you enter a Class of Service password at a telephone, the restriction filters 
related with your Class of Service password apply, instead of the normal restriction filters. In the 
same way, when a remote user enters a Class of Service password on an incoming auto-answer 
line, the...

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3Wait for the system dial tone.
To use the system at a distance, you must use a telephone with tone dialing to call the system. 
Remote access is possible only on lines that your installer programs to auto-answer calls.
To use features on a remote system, press • followed by the feature code. When you are calling 
from within Business Communications Manager, press • instead of ≤.
In some conditions, you can experience lower volume levels when using the system...

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Chapter 12 System features113
Telephone Features Programming Guide
Similarly, when you select a line number from the Lines programming level, a voice mail settings 
button appears. Press the button to start a Voice Applications Manager session. The voice mail 
settings button allows you to configure voice mail line settings and then continue programming 
other line parameters in Unified Manager. For more information, see the Business 
Communications Manager Programming Operations Guide.
Service provider...

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Automatic Recall
Automatic Recall allows you to automatically dial the number of the last call you received. You 
cannot see the number on the display if the information is not available from your service provider, 
or when you do not have Caller ID in your ISDN service. Ask your service provider for the 
appropriate feature code. 

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Telephone Features Programming Guide
Chapter 13
Hospitality Services
Hospitality Services (HS) is a group of features that increases the value of Business 
Communications Manager. The Hospitality Services feature is used in small to medium sized 
facilities such as hotels, motels, or hospitals.
In a hotel setting, guests gain improved services through immediate access to basic functions such 
as: 
wake-up service or reminders
accurate tracking of the room’s service requirements
Types of telephone...

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Alarm time (AL) feature
The Alarm time feature provides an alarm clock capability on both room sets and common sets 
which can be programmed to sound an audible alert at a requested time.
One Alarm time within a 24 hour period is programmable on a room or common set and must be 
reset daily. When the alarm sounds, all sets in a given room ring. If you cancel the alarm on any 
set, it cancels the alarm on all the sets in the room. A new Alarm time entered on...

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Chapter 13 Hospitality Services117
Telephone Features Programming Guide
Cancel an alarm
Press ≤£°‡fi to cancel the Alarm time on a telephone with a display. 
The display shows 
/.
Press 
£°‡fi to cancel the Alarm time on an analog telephone. 
Turn off an Alarm
To release a ringing alarm:
On a telephone with a display, press any button except the ≥ button.
On an analog telephone, lift the handset and then hang up.
Hospitality Services admin alarm feature
Only a Hospitality Services (HS) admin...

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Room occupancy 
The Room occupancy (RO) feature allows front desk operators to assign dialing restrictions to 
room sets, and works with the Room condition (RC) feature. The RO feature does not apply to 
common sets. Dialing restrictions for room sets are defined in Unified Manager. For more 
information, refer to the Business Communications Manager Programming Operations Guide. 
The RO feature uses the following room states: Vacant filter, Basic filter, Mid...

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Chapter 13 Hospitality Services119
Telephone Features Programming Guide
Front desk sets can:
assign any room state to Service done (
+.
)
assign any room state to Needs service (
.+)
query the state of any room
The system changes the state of occupied rooms to Needs service on a daily basis at a time 
assigned in configuration. 
Maintenance personnel change the condition of the room to Service done when service in the room 
is complete.
The front desk attendant can query or program the...

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5To update or query other room set, press the # or  display button and return to step 3. 
If there are no more room sets updates or queries, press the ® button to exit programming.
Hospitality passwords
The Hospitality Services feature allows for two types of passwords to access different areas of 
Hospitality programming. 
Desk admin password
Use the Desk password to access all Hospitality Services admin features. The default desk 
password is: ÓØÍ∏...
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