Nortel Bcm 2 5 Telephone Features Instructions Manual

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Telephone Features Programming Guide
Chapter 14
Portable telephone and handset features
There are three portable telephones supported by Business Communications Manager: the 
Companion C3050 Etiquette, Companion C3060 Portable, and the Companion C3050 CT2Plus.
There are two portable handsets supported by Business Communications Manager: the DECT 
C4010 Handset, and the DECT C4020 Handset. These handsets have region-based availability. For 
more information about DECT, refer to the Business...

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Problems with lost connections are rare, but if you notice an increase in occurrences, your base 
stations may need to be moved or reprogrammed. Contact your installer to change the base station 
configuration. (In the U.S. you need to obtain UTAM Inc. approval before making changes to the 
base station configuration.) For more information, refer to Business Communications Manager 
Programming Operations Guide.
Portable telephone features...

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Telephone Features Programming Guide
Directed Call Pickup
You must enable the Directed Call pickup feature before it can be used. For more information 
about the Directed Call pickup feature, refer to the Business Communications Manager 
Programming Operations Guide.
Group Pickup
Group Pickup allows the portable user to answer a call ringing on another telephone within the 
same pickup group. For more information, refer to the Business Communications...

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Telephone Features Programming Guide
Chapter 15
Troubleshooting
This chapter describes alarm codes and how to use them. It also show you how to test your 
telephone. 
Alarm codes
An alarm telephone display shows Business Communications Manager system alarm codes when 
they occur. The installer assigns alarms to T7316 or M7324(N)two-line display telephones.
Report and record alarm codes
If an alarm message appears on the alarm telephone display:
1Record the alarm number.
2Call your customer service...

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4Press or ≤ to go ahead with the test.
During the test, the display shows solid, dark blocks and all the indicators next to the buttons 
on the telephone. Any Busy Lamp Field (BLF) or CAP modules connected to the telephone 
must be completely lit. You lose any information which appeared on the BLF before the test 
started. 
5Press any button to end the test.
Test the telephone buttons
To test the telephone buttons:
1Press ≤°‚fi. The display shows 
	
....

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Telephone Features Programming Guide
2Press .
You hear a page tone through the telephone speaker at the maximum volume. The volume 
returns to its previously assigned level at the end of the test. 
3Press any button to end the test.
Test the power supply to a telephone
1Press ≤°‚fi and  until the display shows 
- .
2Press 
.
All the indicators on the telephone light and the telephone rings at maximum volume. When 
the test ends, the display shows 

- ....

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Telephone Features Programming Guide
Appendix A
Feature Codes
This appendix provides a quick reference for Business Communications Manager features 
available by pressing the ≤ button and entering a code. Table 10 provides feature names sorted 
in alphabetical order and Table 11 is sorted numerically by feature code. See “Features sorted by 
feature name” on pag e129 and “Features sorted by activation code” on page133.  
Table 10   Features sorted by feature name
Feature name Activation code
ACD...

130Feature Codes
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Conference Call≤‹
Contrast adjustment≤•‡
Dialing Mode≤•°¤
Directed Pickup≤‡fl
Display Voice Mail DN≤·°fi
Do not Disturb≤°fi
Do not Disturb - Cancel≤£°fi
Exclusive Hold≤‡·
Express Messaging≤·°‚
Group Listening≤°‚¤
Group Listening - Cancel≤£°‚¤
Group Pickup≤‡fi
Language - Primary1≤•fi‚⁄
Language - Alternate1≤•fi‚¤
Language - Alternate 21≤•fi‚‹
Language - Alternate 31≤•fi‚›
Last Number Redial≤fi
Line buttons - Move≤•°⁄
Line Pool≤fl›
Line Redirection≤°›
Line Redirection - Cancel≤£°›...