Nitsuko Ds2000 Software Manual

Handsfree and Handsfree Answerback
DS2000 Software ManualChapter 1: Features153
To change a Handsfree call into a handset call:
1. Lift handset.
Handsfree Answerback
Operation is automatic if enabled in system programming.Conversation with caller in handset.
SPK off.
User Programmable Feature
#IV #48
Handsfree Answerback On (Forced Intercom Ringing Off)
#IR #47Forced Intercom Ringing On (Handsfree Answerback Off) 

Headset Compatibility
154Chapter 1: FeaturesDS2000 Software Manual
Headset Compatibility
Description
A keyset user can utilize a customer-provided headset in place of the handset. Like using Hands-
free, using the headset frees up the user’s hands for other work. However, the headset provides pri-
vacy not available from Handsfree.
An example of a compatible headset is UNEX Model Pro-MP10A.
Conditions
None
Default Setting
Disabled
Programming Guide
Programming List
Program 1807 - Headset Voice-Announced...

Headset Compatibility
DS2000 Software ManualChapter 1: Features155
Enter Y to enable or N to disable incoming voice-announced Intercom calls while the exten-
sion is in the headset mode.
Program 1807 - Headset (page 469)
Enter Y to enable the Headset mode.
Other Related Features
Automatic Handsfree (page 30)
While in the headset mode, Automatic Handsfree simplifies answering trunk calls.
Background Music (page 35)
Background Music plays in the headset when the extension is in the headset mode.
Group...

Hold
156Chapter 1: FeaturesDS2000 Software Manual
Hold
Description
Hold lets an extension user put a call in a temporary waiting state. The caller on Hold hears silence 
or Music on Hold, not conversation in the extension user’s work area. While the call waits on Hold, 
the extension user may process calls or use a system feature. Calls left on Hold too long recall the 
extension that placed them on Hold. If the recall is unanswered, the call diverts to Key Ring.
There are four types of Hold:
System...

Hold
DS2000 Software ManualChapter 1: Features157
Programming Guide
Step-by-step guide for setting up Hold
Step 1: Should extension be able to use Automatic Hold?
• In Program 0101 - Automatic Hold (page 364), 
enter Y to enable Automatic Hold.
•Program 1801 - Extension Class of Service 
Assignment (page 450), assign Class of Service to 
extensions.
• In Program 0101 - Automatic Hold (page 364), 
enter N to disable Automatic Hold.
•Program 1801 - Extension Class of Service 
Assignment (page 450), assign...

Hold
158Chapter 1: FeaturesDS2000 Software Manual
Programming List
Program 0101 - Automatic Hold (page 364)
Enter Y to enable Automatic Hold at an extension.
Program 0401 - Trunk Revert (page 376)
This timer sets how long Hold Recall rings the extension that placed the call on hold before 
Key Ring occurs. Key Ring rings all extensions programmed to ring for that line.
Program 0403 - Hold Recall (page 386)
Set how long a call stays on Hold before it recalls the extension that initially placed it on...

Hold
DS2000 Software ManualChapter 1: Features159
To place a trunk call on Exclusive Hold:
1. Press 
HOLD twice.
2. Hang up.
To pick up a trunk call on Exclusive Hold:
1. Press flashing line key.
To place an Intercom call on Hold:
You can place both  voice-announced and ringing Intercom calls on Hold.
1. Press 
HOLD.
2. Hang up.
To pick up a call on Intercom Hold:
1. Lift handset
2. Press 
HOLD.N/A
For you, the line key winks (on - green) while on Hold, flashes slowly while 
recalling. For your...

Hotline
160Chapter 1: FeaturesDS2000 Software Manual
Hotline
Description
Hotline gives a keyset user one-button calling and Transfer to another extension (the Hotline part-
ner). Hotline helps co-workers that work closely together. The Hotline partners can call or Transfer 
calls to each other just by pressing a single key.
In addition, the Hotline key shows the status of the partner’s extension:
Conditions
An extension’s Hotline partner can be any other keyset (e.g., physical port). An extension cannot...

Hotline
DS2000 Software ManualChapter 1: Features161
Programming List
Program 1701 -  Hotline Key (page 436)
Assign a programmable key on an extension as a Hotline key (code 05). The option is your 
Hotline partner’s extension number.
Program 1704 -  Hotline Key (page 445)
Assign a programmable key on a DSS Console as a Hotline key (code 04). The option is your 
Hotline partner’s extension number.
Other Related Features
Call Coverage Keys (page 40)
Call Coverage Keys provide many of the features...

Hotline
162Chapter 1: FeaturesDS2000 Software Manual
To Transfer your trunk call to your Hotline partner:
1. Press Hotline key.
2. Announce call and hang up.
OR
Hang up to have the call wait at your Hotline partner unnannounced.
If the call is not picked up, it recalls to you after the Transfer Recall interval. See  
Transfer on page 324for more.
To answer a call from your Hotline partner:
1. Speak toward phone.Conversation with caller.
(Optional) Line/loop key on.
Two beeps.
Hotline key on (green)....