Nitsuko Ds2000 Software Manual

Monitor / Silent Monitor
DS2000 Software ManualChapter 1: Features193
Programming List
Program 0101 - Barge-In (Intrusion) (page 362)
In an extension’s Class of Service, enter Y to allow the extension to Barge In on another exten-
sion.
Program 1801 - Extension Class of Service Assignment (page 450)
Assign Class of Service to extensions.
Other Related Features
Attendant Position (page 24)
Since the attendant is never busy, Intercom callers cannot Monitor an attendant.
Conference (page 79)
An extension...

Multiple Directory Numbers
194Chapter 1: FeaturesDS2000 Software Manual
Multiple Directory Numbers
Description
LCCPU 01.00.00 See Call Coverage Keys on page 40. 

Music On Hold
DS2000 Software ManualChapter 1: Features195
Music On Hold
Description
Music on Hold (MOH) plays music to calls on Hold, parked calls, and transferred calls. The music 
lets the caller know that their calls is waiting, not forgotten. Without Music on Hold, the system 
provides silence to these types of calls. Music on Hold is available from three sources: two internal 
beep tones and an external source connected to the CPU music input terminals.  The external source 
typically connects to...

Music On Hold
196Chapter 1: FeaturesDS2000 Software Manual
Programming Guide
Programming List
Program 0201 - Music on Hold (page 367)
Enter Y for this option to enable Music on Hold system-wide.
Program 0201 - MOH on Transfer (page 367)
Enter Y for this option to enable Music on Hold for transferred calls.Step-by-step guide for setting up Music on 
Hold
Step 1: Should the system have Music on Hold?
• In Program 0201 - Music on Hold (page 367), 
enter Y to enable Music on Hold system wide.
• In Program...

Music On Hold
DS2000 Software ManualChapter 1: Features197
Program 1003 - MOH Source (page 427)
Assign the MOH source for the trunk. The options are:
0 - No MOH
1 - External at CPU terminals
2 - Tone 1 (low pitch)
3 - Tone 2 (high pitch)
4 - ACI port ( currently not used). 
When entering data, be sure to press VOL 
 or VOL  after entering your data. Do not press 
CONF or HOLD instead.
Other Related Features
Background Music (page 35)
Background Music and Music on Hold share the same external music...

Names for Extensions and Trunks
198Chapter 1: FeaturesDS2000 Software Manual
Names for Extensions and Trunks
Description
Extensions and trunks can have names instead of just circuit numbers. These names show on a key-
set’s display when the user places or answers calls. Extension and trunk names make it easier to 
identify callers. The user does not have to refer to a directory when processing calls. Extension and 
trunk names can consist of upper and lower case letters,spaces and punctuation. Trunk...

Names for Extensions and Trunks
DS2000 Software ManualChapter 1: Features199
Programming Guide
Programming List
Program 1001 - Trunk Extension Number (page 416)
Enter the name for the trunk port. The trunk name can be up to 20 characters long.
Program 1801 - Extension Name (page 449)
Enter the name for the extension port. The extension name can be up to 15 characters long.
Other Related Features
See the list under Description above.
Feature Operation
Trunk and extension names automatically display once...

Night Service / Night Ring
200Chapter 1: FeaturesDS2000 Software Manual
Night Service / Night Ring
Description
Night Service redirects trunk calls to their night mode destination. Typically, the attendant or supervi-
sor activates Night Service after normal working hours, when most emplo yees are unavailable to 
answer calls. There are two basic types of Night Service:  Assigned Night Answer and Universal Night 
Answer. Uni versal Night Answer (UNA) allows a user to pick up a call ringing the system at...

Night Service / Night Ring
DS2000 Software ManualChapter 1: Features201
Conditions
None
Default Setting
Trunks 1-8 ring extensions on line keys 1-8 in the day and at night.
Key 11 on the attendant’s keyset is a the Night key.
Programming Guide
Step-by-step guide for setting up Night 
Service / Night Ring (Page 1 of 2)
Step 1: Should extension be able to put Key Ring trunks into the night mode?
• In Program 0101 - Activate Night Mode 
(page 364), enter Y to allow extensions with the 
assigned Class of...

Night Service / Night Ring
202Chapter 1: FeaturesDS2000 Software Manual
Programming List
Program 0101 - Activate Night Mode (page 364)
Enter Y to allow an extension to activate the Night Mode for Key Ring trunks.
Program 1003 - Direct Termination (Day) (page 426)
To enable UNA pickup for a trunk (e.g., ** + 01 at night), terminate the trunk to extension 300 
during the day. UNA pickup only applies to Option 3.
Program 1003 - Direct Termination (Night) (page 426)
To enable UNA pickup for the trunk (e.g.,...