Nitsuko Ds2000 Software Manual
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Extension Hunting DS2000 Software ManualChapter 1: Features123 Default Setting Hunting not set up. Programming Guide Step-by-step guide for setting up Circular Hunting Step 1: Assign the hunt type to each extension in the Circular Hunting group. • In Program 1807 - Hunt Type (page 469), enter the hunt type for each extension in the hunt group: 1 = Ring No Answer Trunk 2 = Busy/Ring No Answer Trunk 3 = Busy/Ring No Answer All Calls 4 = Busy Trunk Step 2: Set up the hunt destination routing. • In...
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Extension Hunting 124Chapter 1: FeaturesDS2000 Software Manual Step-by-step guide for setting up Terminal Hunting (Page 1 of 2) Step 1: Assign the hunt type to each extension (except for the last) in the Terminal Hunting group. • In Program 1807 - Hunt Type (page 469), enter the hunt type for each extension in the hunt group: 1 = Ring No Answer Trunk 2 = Busy/Ring No Answer Trunk 3 = Busy/Ring No Answer All Calls 4 = Busy Trunk Step 2: Make sure the last extension in the Terminal Hunting group has...
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Extension Hunting DS2000 Software ManualChapter 1: Features125 Step 6: Does a DIL to a hunt group member ring for the correct interval (i.e., neither too long nor too short) before routing to the next extension in the group? • In Program 0401 - DIL No Answer (page 376), leave the entry at its current setting. • In Program 0401 - DIL No Answer (page 376), change the DIL No Answer interval to meet the site requirements. Step-by-step guide for setting up Terminal Hunting (Page 2 of 2) If yes If no
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Extension Hunting 126Chapter 1: FeaturesDS2000 Software Manual Step-by-step guide for setting up UCD Hunting (Page 1 of 2) Step 1: Set up the UCD Hunting group master number. • In Program 0510 - Hunt Group Master Number (page 402), assign the UCD Hunting group mas- ter number. • UCD Hunting group master numbers can be 100- 299, 332-400, or 417-899. They cannot be in the extension (300-331) or trunk (401-416) number range. By default, the systems uses codes begin- ning with 0 for operator access and...
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Extension Hunting DS2000 Software ManualChapter 1: Features127 Programming List Circular Hunting Program 0401 - Transfer Recall (page 375) Set how long a trunk call waits at a busy member extension. This interval also sets how long a call rings each member extension as it cycles through the group. Program 0401 - DIL No Answer (page 376) Set how long a DIL rings its destination member extension before cycling through the group. Program 0403 - Call Forward Ring No Answer (page 386) Set how long a call...
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Extension Hunting 128Chapter 1: FeaturesDS2000 Software Manual Refer to the table below for a Circular Hunting programming example. Terminal Hunting Program 0401 - Transfer Recall (page 375) Set how long a trunk call waits at a busy member extension. This interval also sets how long a call rings each member extension as it cycles through the group. Program 0401 - DIL No Answer (page 376) Set how long a DIL rings its destination member extension before cycling through the group. Program 1807 - Hunt...
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Extension Hunting DS2000 Software ManualChapter 1: Features129 UCD Hunting Program 0401 - ACD/UCD Overflow (page 377) This timer sets when UCD overflow occurs. When all UCD agents are busy, a queued call rings for this interval and then overflows to the destination set in Program 0510 - Overflow Destination (page 402). Program 0510 - Hunt Group Master Number (page 402) Define the master extension number for the UCD hunt group. UCD Hunting group master numbers can be 100-299, 332-400, or 417-899. They...
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Extension Hunting 130Chapter 1: FeaturesDS2000 Software Manual Directory Dialing (page 110) Intercom Directory Dialing will show UCD Group names. Do Not Disturb (page 114) Placing an agent in DND temporarily removes it from the UCD group. Flexible Numbering Plan (page 134) UCD Hunting group master numbers can be 100-299, 332-400, or 417-899. They cannot be in the extension (300-331) or trunk (401-416) number range. By default, the systems uses codes beginning with 0 for operator access and 9 for...
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External Alerting Devices DS2000 Software ManualChapter 1: Features131 External Alerting Devices Description LCCPU 01.00.00 Not available.
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Flash 132Chapter 1: FeaturesDS2000 Software Manual Flash Description Flash allows an extension user to access certain CO and PBX features by interrupting trunk loop current. Flash lets an extension user take full advantage of whatever features the connected telco or PBX offers. You must set the Flash parameters for compatibility with the connected telco. Conditions None Default Setting Enabled Programming Guide Programming List Program 0402 - PBX/Centrex Flash (page 379) Set the Flash interval. When a...