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Nitsuko Ds2000 Software Manual

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Page 131

Extension Hunting
DS2000 Software ManualChapter 1: Features123
Default Setting
Hunting not set up.
Programming Guide
Step-by-step guide for setting up Circular 
Hunting 
Step 1: Assign the hunt type to each extension in the Circular Hunting group.
• In Program 1807 - Hunt Type (page 469), enter 
the hunt type for each extension in the hunt 
group:
1 = Ring No Answer Trunk
2 = Busy/Ring No Answer Trunk
3 = Busy/Ring No Answer All Calls
4 = Busy Trunk
Step 2: Set up the hunt destination routing.
• In...

Page 132

Extension Hunting
124Chapter 1: FeaturesDS2000 Software Manual
Step-by-step guide for setting up Terminal 
Hunting (Page 1 of 2)
Step 1: Assign the hunt type to each extension (except for the last) in the Terminal Hunting 
group.
• In Program 1807 - Hunt Type (page 469), enter 
the hunt type for each extension in the hunt 
group:
1 = Ring No Answer Trunk
2 = Busy/Ring No Answer Trunk
3 = Busy/Ring No Answer All Calls
4 = Busy Trunk
Step 2: Make sure the last extension in the Terminal Hunting group has...

Page 133

Extension Hunting
DS2000 Software ManualChapter 1: Features125
Step 6: Does a DIL to a hunt group member ring for the correct interval  (i.e., neither too 
long nor too short) before routing to the next extension in the group?
• In Program 0401 - DIL No Answer (page 376),  
leave the entry at its current setting.
• In Program 0401 - DIL No Answer (page 376),  
change the DIL No Answer interval to meet the 
site requirements. Step-by-step guide for setting up Terminal 
Hunting (Page 2 of 2)
If yes
If no 

Page 134

Extension Hunting
126Chapter 1: FeaturesDS2000 Software Manual
Step-by-step guide for setting up UCD 
Hunting (Page 1 of 2)
Step 1: Set up the UCD Hunting group master number.
• In Program 0510 - Hunt Group Master Number 
(page 402), assign the UCD Hunting group mas-
ter number.
• UCD Hunting group master numbers can be 100-
299, 332-400, or 417-899. They cannot be in the 
extension (300-331) or trunk (401-416) number 
range. By default, the systems uses codes begin-
ning with 0 for operator access and...

Page 135

Extension Hunting
DS2000 Software ManualChapter 1: Features127
Programming List
Circular Hunting
Program 0401 - Transfer Recall (page 375)
Set how long a trunk call waits at a busy member extension. This interval also sets how long a 
call rings each member extension as it cycles through the group.
Program 0401 - DIL No Answer (page 376)
Set how long a DIL rings its destination member extension before cycling through the group.
Program 0403 - Call Forward Ring No Answer (page 386)
Set how long a call...

Page 136

Extension Hunting
128Chapter 1: FeaturesDS2000 Software Manual
Refer to the table below for a Circular Hunting programming example.
Terminal Hunting 
Program 0401 - Transfer Recall (page 375)
Set how long a trunk call waits at a busy member extension. This interval also sets how long a 
call rings each member extension as it cycles through the group.
Program 0401 - DIL No Answer (page 376)
Set how long a DIL rings its destination member extension before cycling through the group.
Program 1807 - Hunt...

Page 137

Extension Hunting
DS2000 Software ManualChapter 1: Features129
UCD Hunting
Program 0401 - ACD/UCD Overflow (page 377)
This timer sets when UCD overflow occurs. When all UCD agents are busy, a queued call 
rings for this interval and then overflows to the destination set in Program 0510 - Overflow 
Destination (page 402).
Program 0510 - Hunt Group Master Number (page 402)
Define the master extension number for the UCD hunt group. UCD Hunting group master 
numbers can be 100-299, 332-400, or 417-899. They...

Page 138

Extension Hunting
130Chapter 1: FeaturesDS2000 Software Manual
Directory Dialing (page 110)
Intercom Directory Dialing will show UCD Group names.
Do Not Disturb (page 114)
Placing an agent in DND temporarily removes it from the UCD group.
Flexible Numbering Plan (page 134)
UCD Hunting group master numbers can be 100-299, 332-400, or 417-899. They cannot be in 
the extension (300-331) or trunk (401-416) number range. By default, the systems uses codes 
beginning with 0 for operator access and 9 for...

Page 139

External Alerting Devices
DS2000 Software ManualChapter 1: Features131
External Alerting Devices
Description
LCCPU 01.00.00 Not available. 

Page 140

Flash
132Chapter 1: FeaturesDS2000 Software Manual
Flash
Description
Flash allows an extension user to access certain CO and PBX features by interrupting trunk loop 
current. Flash lets an extension user take full advantage of whatever features the connected telco or 
PBX offers. You must set the Flash parameters for compatibility with the connected telco.
Conditions
None
Default Setting
Enabled
Programming Guide
Programming List
Program 0402 - PBX/Centrex Flash (page 379)
Set the Flash interval. When a...
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