NEC Neax 2400 Ipx Hotel Features And Specifications
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NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 59 DtermWith Hotel Function D-105D D-105DDtermWith Hotel Function General Description This feature allows the users of 16-button or 24-button Dtermto control the following services by operating programmable line/feature keys in the same manner as the keys of the Hotel Console. Fifteen programmable feature keys are assigned to the Front Desk Terminal to provide full hospitality functionality. AUTOMATIC WAKE-UP [A-10] Set/Reset (WUS/WUR) DO NOT DISTURB [D-11] Set/Reset (DDS/DDR) ROOM CUTOFF [R-9] Set/Reset (RCS/RCR) MESSAGE WAITING [M-6] Set/Reset (MWS/MWR) CHECK-IN/CHECKOUT [C-23] (C/I/C/O) ROOM STATUS [R-10] Display (STS) AUDIT REPORTS [A-26] (AUD) Also required are theENT(Enter),CE(Clear) andEND(Exit) feature keys. Note:The RECALL key will function as an “END” key. Operating Procedure The Front Desk Terminal may be operated either in the idle condition or connected to the Guest station. For DO NOT DISTURB [D-11], ROOM CUTOFF [R-9], CHECK-IN/CHECKOUT [C-23] Idle Condition 1. Press the specific features set or reset key. The LCD shows the feature abbreviation. 2. Enter the Guest station number. 3. Press theENTkey. 4. Press theENDkey. 5. Press theCEkey to clear an entry such as a wrong station number. Connected to a Guest Station (DIRECT SERVICE SET/RESET [D-25]) 1. Press the specific features set or reset key. The LCD shows the feature abbreviation. 2. Press theENTkey. 3. Press theENDkey. For AUTOMATIC WAKE-UP [A-10] Idle Condition 1. Press theWUSorWURkey. The LCD shows the feature abbreviation. 2. Enter the WAKE-UP time in 24-hour time. (See AUTOMATIC WAKE-UP [A-10] for enhanced 12-hour time entry.) 3. Enter the Guest station number. 4. Press theENTkey. 5. Press theENDkey. 6. Press theCEkey to clear an entry such as a wrong station number. Connected to a Guest Station 1. Press theWUSorWURkey. The LCD shows the feature abbreviation. 2. Enter the WAKE-UP time in 24-hour time. (See AUTOMATIC WAKE-UP [A-10] for enhanced 12-hour time entry). 3. Press theENTkey.
NEAX2400 IPX Hotel Features and SpecificationsPage 60NDA-24310, Issue 1 D-105D DtermWith Hotel Function Operating Procedure (cont’d) 4. Press theENDkey. 5. Press theCEkey to clear an entry such as a wrong station number. For ROOM STATUS [R-10] Idle Condition 1. Press theSTSkey. The LCD shows the feature abbreviation. 2. Enter the Guest station number. 3. Press theENTkey.The MESSAGE WAITING [M-6] set, CHECK-IN/CHECKOUT [C-23] set, DO NOT DISTURB [D-11] set, ROOM CUTOFF [R-9] set LEDs will illuminate if these services have been set to the Guest station. If WAKE-UP has been set, the time will appear on the LCD display. AM or PM is displayed as either an A or a P before the time. Connected to a Guest Station 1. Press theSTSkey. The LCD shows the feature abbreviation. 2. Press theENTkey. The MESSAGE WAITING [M-6] set, CHECK-IN/CHECKOUT [C-23] set, DO NOT DISTURB [D-11] set, ROOM CUTOFF [R-9] set LEDs illuminate if these services have been set for the Guest station. If WAKE-UP has been set, the time appears on the LCD display. AM or PM is displayed with either an A or a P before the time. (STATUS is always displayed when any service is set.) Figure 6 Example of 16-Button Dtermon a Front Desk Console For AUDIT REPORTS [A-26] Idle Condition only 1. Press theAUDkey. The LCD shows the feature abbreviation. 2. Press theSTSkey. 3. Dial the desired AUDIT code; see AUDIT REPORTS [A-26]. 4. Press theENTkey. The Audit Report will be printed out on the hotel printer. See PRINTER CONTROL [P-8]. Service Conditions 1. A maximum of 32 Front Desk Terminals per Module Group (MG) may be assigned. 2. 16-button or 24-button D terms shall be used as a Front Desk Terminal.STY HHMM XXXX (Time and Date) >>> WUSWURDDSDDR My LineC/IC/OSTS RCSRCRMWSMWR AUDENTCEEND
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 61 DtermWith Hotel Function D-105D Service Conditions (cont’d) 3. Only Special Administration Stations may be Front Desk Terminals. 4. MESSAGE WAITING [M-6] set from a Front Desk Terminal can only be reset from: 5. Front Desk Terminal, PMS Terminal, or Console (Model 60 PMS). 6. Front Desk Terminal or PMS Terminal (Model 90, 120 PMS). 7. During hospitality feature activation, performing any of the following actions will result in the release of hospitality service setting: a.) Using SPEED CALLING - ONE TOUCH [S-26D]. b.) Pressing the RECALL key. c.) Pressing the TRANSFER key. d.) Pressing the SPEAKER key. e.) Pressing the HOLD key. f.) Pressing a multi-line appearance key. g.) Lifting the handset off-hook, if it is in idle mode. 8. The service feature abbreviations shown on the 16-button or 24-button D termLCD are shown inTable 8: Table 8 Standard Service Abbreviations on D term FEATURE SET/ACTIVATE RESET AUDIT REPORTS [A-26] AUD — AUTOMATIC WAKE-UP [A-10] WUS WUR CHECK-IN/CHECKOUT [C-23] C/I C/O DO NOT DISTURB [D-11] DDS DDR MESSAGE WAITING [M-6] MWS MWR ROOM CUTOFF [R-9] RCS RCR ROOM STATUS [R-10] STS —
NEAX2400 IPX Hotel Features and SpecificationsPage 62NDA-24310, Issue 1 D-107 Direct Data Entry - Station D-107Direct Data Entry - Station General Description This feature allows a maid or other hotel personnel to enter numeric data to the Property Management System (PMS) computer, using the Guest room station for entry through dial operation. Operating Procedure 1. Lift handset or press theSPEAKERkey. Hear dial tone. 2. Dial the Direct Data Entry access code. Hear special dial tone. 3. Dial input data to the PMS computer. If another data entry is required, repeat this step. Hear service set tone. Note 4. Replace the handset. Note:If a Dtermis used for a Guest station, the LCD displays as shown below: Service Conditions 1. This feature is activated only through dial operation from a Guest room telephone in an idle condition. 2. A maximum of 30 digits can be entered simultaneously to the PMS computer. If data exceeds 30 digits, the Guest room station hears reorder tone. 3. If the numeric data to be sent is less than 30 digits, “#” (pound) can be used to end the digit string. (The “#” is not sent to the PMS computer.) 4. Thedigits0,1,2,3,4,5,6,7,8,and9canbeusedforthedata. 5. Reorder tone will be heard instead of service set tone if the PMS does not respond within 30 seconds or sends a negative answer to the NEAX2400 IPX. 6. This feature requires a Model 90 or Model 120 PMS.SET (Time and Date) >>>
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 63 Double Suite Room D-150 D-150Double Suite Room General Description This service allows two suite rooms (single suite rooms) to be connected as a double suite room. Maximum eight stations can be called simultaneously. Figure 7 Example of Single/Double Suite Room Operating Procedure To call a double suite room 1. Lift the handset or press theSPEAKERkey. Receive dial tone. 2. Dial the primary station number of the double suite room. The call is connected to the telephone that answers first. Service Conditions 1. The single suite rooms must be assigned prior to activating this service. 2. The telephone numbers assigned for the single suite room are used continuously in the double suite room. The primary station numbers of the single suite rooms will be the primary station number of the primary/ secondary single suite room respectively. The primary phantom number can be assigned for both the primary/secondary single suite rooms, but the number of the primary single suite room will be the primary number of the double suite room. 3. Following ways of ringing the telephones of the double suite room can be selected by the system parameters: a.) When the primary station of the primary single suite room is called, all the telephones in the double suite room ring simultaneously. b.) When the primary station of the primary single suite room is called, all the telephones in the primary suite room ring simultaneously, and when the primary station of the secondary single suite room is called, all the telephones in the secondary single suite room ring simultaneously. When the called party does not answer or is busy, the other primary station (primary or secondary) will be called. c.) When the individual telephone number of the double suite room is called, only that telephone rings. Singl e Sui te Room 201 202 203 204 PILOT NO 200 : Pr imary Stati on : Secondar y Stat ion 301 302 303 304 PILOT NO 300 201 202 203 204 PILOT NO 200 Suite Room - SECONDARY 301 302 303 304 PILOT NO 300 Suite Room - SECONDARY Double Suite Room
NEAX2400 IPX Hotel Features and SpecificationsPage 64NDA-24310, Issue 1 D-150 Double Suite Room Service Conditions (cont’d) 4. When all the telephones of the double suite room are rung simultaneously, the call is connected to the first telephone which answers. When the call is answered, other telephones stop ringing. 5. Each of the telephones in the double suite room can originate the call independently. 6. When the stations that belong to the double suite room are accommodated in the same line circuit, the ringers ring simultaneously. 7. The message waiting lamps of the eight stations are controlled simultaneously. 8. The number displayed on the Console is the primary station number of the primary suite room, and if the phantom number is assigned, the phantom number will be displayed. 9. The interface to PMS is controlled by the primary station of the double suite room. However, the billing text will be sent for each telephone number. 10. CONNECTING ROOM SERVICE [C-72] is not available when this service is activated. 11. When a D termis used in the double suite room: a.) The D termmust have the my line. b.) MULTIPLE LINE OPERATION - Dterm[M-20D] service is available. c.) The Dtermshould be designated as the primary station of the double suite room. d.) The primary station number of the double suite room must be assigned as the my line number of the D term. 12. When a few Dterms and a few analog telephones (up to 8) are used in the double suite room and virtual lines are assigned to the Dterms: a.) An incoming call cannot be answered by using the virtual stations (sub lines) of the double suite room. b.) The maximum number of telephone circuits that can be accommodated in a double suite room is eight circuits. c.) The Service Conditions of SUITE ROOM SERVICE [S-75] also apply to DOUBLE SUITE ROOM.
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 65 DD/MW Lamp Control D-151 D-151DD/MW Lamp Control General Description This service allows the Message Waiting Lamp to be controlled by setting/cancelling DO NOT DISTURB [D-11] service. The Message Waiting Lamp will either light or flash to distinguish which of the services (MESSAGE WAITING [M-6] or DO NOT DISTURB [D-11]) is being activated. Operating Procedure Refer to the operating procedures of MESSAGE WAITING [M-6] and DO NOT DISTURB [D-11]. Service Conditions 1. Whether to control the Message Waiting Lamp by DO NOT DISTURB [D-11] or MESSAGE WAITING [M-6] service can be selected in the NEAX2400 IPX. 2. The Message Waiting Lamp may be controlled to light or flash for DO NOT DISTURB [D-11] service. 3. The Message Waiting Lamp may be controlled to light or flash for MESSAGE WAITING [M-6] service. 4. When the Message Waiting Lamp is controlled by both DO NOT DISTURB [D-11] AND MESSAGE WAITING [M-6] service, control by MESSAGE WAITING [M-6] service has priority. 5. The Message Waiting Lamp control is not available during predetermined Do Not Disturb mode. 6. The Message Waiting Lamp requires a PA-16LCBE circuit card.
NEAX2400 IPX Hotel Features and SpecificationsPage 66NDA-24310, Issue 1 E-21 Emergency Call Monitor - Attendant E-21Emergency Call Monitor - Attendant General Description EMERGENCY CALL MONITOR - ATTENDANT alerts the hospitality console operator that a Guest has placed a call to an emergency service such as 911. The name and room number of the Guest display on the console. Operating Procedure 1. Guest dials 911. The console emergency call trunk LED (trunk group busy lamp) illuminates. 2. The console operator presses either theLOOPorTKSLkey. a.) The operator dials either the trunk route and identification (TKSLkey pressed), or station number (LOOPkey pressed) of the call to be interrupted. Console operator hears busy tone. 3. Console operator presses theBVkey. A two-burst tone is sent to the interrupted parties, and the operator enters into a a three-way conference with the parties. The table below shows the various information that displays on the console at this time. 4. To terminate the conference call, the console operator presses theRELEASEkey. Service Conditions 1. An external bell or buzzer can be connected to the emergency trunk through a relay to provide an audible tone to the console operator when the trunk is seized. 2. Service conditions for ATTENDANT OVERRIDE [A-7] and BUSY VERIFICATION [B-3] also apply for EMERGENCY CALL MONITOR - ATTENDANT. (For details on [A-7] and [B-3] refer to the NEAX2400 IPX Feature Programming Manual. 3. The NEAX2400 IPX can be programmed so the hospitality console operator only needs to dial a specific code after pressing theTKSLkey, instead of the trunk route and identification. 4. On outgoing trunk calls, the information on Special Service numbers may be printed (for assistance with billing). The printout shows route and trunk, the called number, the time the call originated, and the duration of the call. This feature can also be used to print out a list of 911 calls. For these calls to print on the hotel printer, SMDR [S-10] must be enabled. WHEN THE CONSOLE OPERATOR THE CONSOLE DISPLAYS PRESSES DIALS PRESSES NUMBER CHARACTER LOOP Station BV Trunk ID Guest Name TKSL Trunk BV Trunk ID Guest Name
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 67 Guest/Administrative Service G-1 G-1Guest/Administrative Service General Description This feature enables stations to be classified as Guest stations and administration stations, and to use the respective numbering plan. This allows a Guest station to call an Administration Station by using a feature access code. Operating Procedure No manual operation is required. Service Conditions 1. Calls between two Administration stations can be performed using the same procedure as for an ordinary station-to-station call. 2. A call between an Administration and a Guest Station is allowed by editing the received number on the basis of digit addition and/or deletion information, which is registered in the NEAX2400 IPX for the corresponding access code. A maximum of 15 editing patterns can be registered in system data.
NEAX2400 IPX Hotel Features and SpecificationsPage 68NDA-24310, Issue 1 G-4 Group Service Through PMS G-4Group Service Through PMS General Description Group service information is entered via the PMS and forwarded to the NEAX2400 IPX for storage. This enables the Console, or predetermined Special Administration Stations, to activate various ANNOUNCEMENT SERVICES [A-15] on a group basis. Ten different types of announcements can be provided for group service. System limitations are as follows: 64 Groups standard 80 Guest rooms per group maximum for 1 IMG configuration 255 Guest rooms per group maximum for 4 IMG configuration 10 Announcement types maximum 1 Digit maximum for announcement-type code (0-9) 6 Digits maximum for group code If PMS Language Service is used, announcements can be provided according to a groups language. The language information is entered from the PMS terminal. Operating Procedure To set GROUP SERVICE THROUGH PMS from a predetermined Special Administration Station 1. Lift the handset. Receive dial tone. 2. Dial the Group Announcement code. Hear special dial tone. 3. Dial time (24-hour time). Hear second dial tone. 4. Dial ID code (if used). Hear special dial tone. 5. Dial Group code and Group Announcement type code. Receive service set tone. 6. Hang up. Note:If ID codes are not used, special dial tone will be heard after Step 3. To cancel GROUP SERVICE THROUGH PMS from a predetermined Special Administration Station 1. Lift the handset. Receive dial tone. 2. Dial the cancel code for Group Announcement. Hear second dial tone. 3. Dial the ID code (if used). Hear special dial tone. 4. Dial the Group code. Receive service set tone. 5. Hang up. Note:If ID codes are not used, special dial tone is heard after Step 2. To set from the Console 1. Press theWKUPkey (set). The associated lamp illuminates. 2. Dial the time. The console displays the time using a 12-hour clock. 3. Dial the Group Announcement set code. 4. Press theENTERkey. 5. Dial the Group code plus Group Announcement type code. The console displays the information. 6. Press theENTERkey. 7. Press theEXITkey. The lamp and display are extinguished. To cancel from the Console 1. Press theWKUPkey (reset). The associated lamp illuminates. 2. Dial the Group Announcement cancel code.