NEC Neax 2400 Ipx Hotel Features And Specifications

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 99
Off-hook Alarm O-6
O-6Off-hook Alarm
General Description
The OFF-HOOK ALARM feature is intended for emergency alert situations. A station user who remains off-hook
without dialing for longer than 30 seconds is automatically routed to theEMGkey on the Console or to a
predesignated station.
Operating Procedure
1. Station user goes off hook. After 30 seconds, a call is routed to theEMGkey on the console or to a
predetermined station.
2. The attendant presses theEMGkey to respond. The station data is displayed.
3. If the attendant presses theHWSkey on the Console:
a.) The Howler Tone is sent to an off-hook station that is routed to theEMGkey.
Service Conditions
1. Under CALL HOLD [C-6] or CONSULTATION HOLD - ALL CALLS [C-17] mode, the OFF-HOOK
ALARM service cannot be activated (for example, if the user neglects to dial after receiving special dial
tone).
2. This feature is assigned on a CLASS OF SERVICE - INDIVIDUAL [C-15] basis.
3. When the OFF-HOOK ALARM terminates at a D
term, the display shows “OFA” in addition to the station
number.
4. The predetermined time of 30 seconds is fixed in system programming.
5. By pressing theHWSkey on the Hotel Console, an attendant can send Howler Tone to an off-hook, single
station routed to theEMGkey.
6. Howler Tone will be sent to a Guest station one time only. 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 100NDA-24310, Issue 1
O-9 Overtime Call
O-9Overtime Call
General Description
The OVERTIME CALL feature permits the NEAX2400 IPX to measure the length of all outgoing calls, and to print
a message on the hotel printer or alert the Console that the call has exceeded a predetermined time.
Operating Procedure
If the hotel printer is to receive this information, no manual operation is required.
To operate from the Console
1. The OT lamp flashes and an incoming audible signal sounds.
a.) Press theOTorANSWERkey.
b.) A THREE-WAY CALLING [T-3] connection is established.
2. If the call is in progress, press theRELEASEkey.
3. If the call is to be forcibly released, press theDEST(destination) key once and theCANCLkey twice.
Service Conditions
1. If the OVERTIME CALL is routed to the Console, the call must be answered, breaking into the
connection.
2. If the OVERTIME CALL notification is to be routed to the hotel printer rather than the Console, this
feature can be selected for Administration Station, Guest station, or both stations, depending on system
data.
3. The timer value for OVERTIME CALL is defined by the system data programming (30, 60, 90 or 120
minutes).
4. This feature is not available across a CCIS network. 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 101
Printer Control - Hotel Attendant Console P-8
P-8Printer Control - Hotel Attendant Console
General Description
A printer should be connected to the NEAX2400 IPX to provide AUDIT REPORTS [A-26], CHECK-IN/
CHECKOUT [C-23], OVERTIME CALL [O-9], and AUTOMATIC WAKE-UP [A-10] set times, and results of
Wake-Up calls. In the event that PMS is provided and then temporarily fails, PMS messages will be sent to this
printer.
Printer Service includes the following:
AUTOMATIC WAKE-UP [A-10] time daily printout
AUTOMATIC WAKE-UP [A-10] times printout (from TTY only)
2ND WAKE-UP CALL SAME GUEST STATION [S-128] printout
Guest/VIP AUTOMATIC WAKE-UP setting output
Special Service Number printout
Operating Procedure
The only operation required for AUTOMATIC WAKE-UP [A-10] printout is described in the TTY (Teletypewriter
Printer) Operation Manual.
Service Conditions
1. Only one printer per NEAX2400 IPX may be provided on either an 1 IMG/4 IMG configuration.
2. When a Guest room sets AUTOMATIC WAKE-UP [A-10], the condition can be output as follows:
G08:00
#380 - Room Number
3. When a VIP room sets AUTOMATIC WAKE-UP [A-10], the condition can be output as follows:
V08:00
#380 - Room Number
Note:The VIP-setting output is given priority over the Guest-room-setting output.
4. By entering the time range, a list of stations subject to wake-up calls may be printed out in ascending order.
* *WAKE-UP TIME 08:00
8701
8703
* *WAKE-UP TIME 09:00
8702
8704
8706
5. On outgoing trunk calls, only the information on Special Service Number calls may be printed out at the
endofeachcall.Printoutformat:
[14-2] MESSAGE REGISTRATION
RSN:5000R T:006 TRK:005 CALLED NO.:976xxxx
ORG-TIME:18:45,20 DURATION:4 [S] COUNT: CLASS:03
Note:Special Service Number codes must be programmed into system data and only four codes may be stored.
This will include the OG access code. In this example, if the digit 9 is an OG access code, 9976 is stored as
the code to be printed. 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 102NDA-24310, Issue 1
P-27 PMS Interface - BISYNC
P-27PMS Interface - BISYNC
General Description
The PMS INTERFACE service feature provides an interface to the Property Management System (PMS) computer
using the standard IBM®BISYNC (Binary Synchronous Communication) protocol. This interface allows a PMS
computer to accommodate both front and back office hospitality management features.
Note:IBM®is a registered trademark of International Business Machines, Inc.
Operating Procedure
No manual operation is required.
Service Conditions
1. Additional hardware is required.
2. Interface specification:
The data link hardware consists of an EIA RS-232C serial data electrical interface extended from the
NEAX2400 IPX I/O channel.
3. BISYNC Interface Characteristics:
Data Rate: 1 IMG-4800 bps
4 IMG-4800 or 9600 bps
Operating Mode: Half Duplex
Electrical Interface: EIA RS-232C electrical standard interface
Interface Distance: Maximum 50 feet (15 meters) between NEAX2400 IPX and the PMS
without modems
Synchronization Method: SYN Synchronization
Error Detection: CRC (CRC: Cyclic Redundancy Check)
S(x) = x16 + x15 + x2 + 1
Transmission Code: EBCDIC
Control: Contention basis
Priority Sequence: Primary Station: NEAX2400 IPX
Secondary Station: PMS Host Computer
4. When PMS is equipped, the characters * and # cannot be used as part of the station numbers. 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 103
PMS Interface P-29
P-29PMS Interface
General Description
The PMS INTERFACE provides a data link between the NEAX2400 IPX and the customers Property Management
System (PMS) computer. This communications link enables the PMS-related hospitality management functions.
Major functions and their communication interactions are indicated below:
AUTOMATIC WAKE-UP [A-10] IPXPMS
AUTOMATIC MESSAGE WAITING LAMP OFF [A-48] IPXPMS
CHECK-IN/CHECKOUT [C-23] IPXPMS
CONNECTING ROOM SERVICE [C-72] IPXPMS
DIRECT DATA ENTRY - STATION [D-107] IPXPMS
DIRECTORY ASSISTANCE INTERFACE [D-88] IPXPMS
DO NOT DISTURB [D-11] IPXPMS
GUEST INFORMATION DISPLAY -
HOTEL ATTENDANT CONSOLE [G-8] IPX
PMS
PMS TERMINAL [G-9] IPXPMS
GUEST NAME DISPLAY THROUGH PMS [G-5] IPXPMS
LANGUAGE SERVICE [L-27] IPXPMS
MAID STATUS - ANSWERBACK [M-68] IPXPMS
MAID STATUS [M-22] IPXPMS
MESSAGE REGISTRATION IPXPMS
MESSAGE WAITING [M-6] IPXPMS
ROOM CUTOFF [R-9] IPXPMS
SECRETARIAL SERVICE - GUEST STATION [S-74] IPXPMS
VIP IPXPMS
A SOCKET interface (LAN interface) can also be provided for the connection with PMS.
Operating Procedure
No manual operation is required.
Service Conditions
RS232C Interface Conditions
1. One or two interface ports are provided for the PMS, depending upon features utilized.
2. The specifications for communication are as follows:
Transmission speed: 1200 bps
Synchronizing Method: Asynchronous
Transmission System: Half duplex, 4-wire (carrier-fixed) line
Control System: Contention basis
Error Detection: Exclusive OR of the contents from STX to ETX
Transmission Code: ASCII
Sending Time: Upon data generation
Text Configuration: 1 text / 1 record
Priority Right: PBX side
Text Length: Variable length (Maximum 127 characters including STX, ETX)
Transmission Protocol: Level 2A 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 104NDA-24310, Issue 1
P-29 PMS Interface
Service Conditions (cont’d)
3. Message format:
Note:The Block Check Code is for the Longitudinal Redundancy Check.
On detecting STX, the computation starts (STX is excluded).
On detecting ETX, the computation ends (ETX is included).
4. Data format and contents of TEXT are in conformity with Bell System Voice Communications Technical
Reference Publication No. 42707, PMS Data Link Interface Specifications. (Details are in accord with the
separate specifications).
5. Besides the above specifications, the following information is added:
WAKE UP Set/Cancel (PMS PBX)
Room Status Change (PMS PBX)
6. When PMS is equipped, * and # cannot be used as part of the station numbers.
7. Only one PMS can be accommodated in an FCCS network.
S
T
XS
AE
X
T U
ATEXT
STX: Start of Text
SA: Station Address - 31 Hex (1) is used
UA: I/O Unit Address - 21 Hex (!) is used
ETX: End of Text
BCC: Block Check Code
Note 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 105
Paging Console P-34
P-34Paging Console
General Description
The PAGING CONSOLE feature allows a Console operator to transfer an incoming call to a PAGING CONSOLE
when the Guest is not in his or her room. The PAGING CONSOLE operator pages the Guest through the hotel public
address system, requesting him or her to dial a special number from a nearby telephone. When the Guest calls, the
PAGING CONSOLE operator connects the Guest to the incoming call.
Operating Procedure
1. The Attendant transfers the incoming call to the paging console operator using the intertenant special
interposition transfer:
a.) The Attendant dials the Paging Console number.
b.) The Paging Console operator presses theANSWERkey orTFkey.
c.) The Attendant presses theRELEASEkey. The Attendant can talk to the Paging Console
operator.
2. The Paging Console operator places the incoming call on hold and pages the Guest via the external paging
unit.
3. The Guest dials the special number from a nearby telephone (intertenant special position call).
4. The Paging Console operator presses theLOOPkey and connects the Guest to the incoming call, then
presses theRELEASEkey.
Service Conditions
1. One Console is used as a dedicated PAGING CONSOLE. It can be a business console.
2. The PAGING CONSOLE uses an exclusive tenant, different from the tenant used by the other Consoles.
3. The maximum number of combined Consoles and PAGING CONSOLES is:
1 IMG: Maximum of 16
4 IMG: Maximum of 60
4. The AUTOMATIC RECALL [A-8] timer default is normally set at a maximum of 3 minutes.
5. The paging unit is to be provided by the customer. 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 106NDA-24310, Issue 1
R-9 Room Cutoff
R-9Room Cutoff
General Description
This feature allows the Console, PMS terminal, or Front Desk Terminal to temporarily restrict outgoing CO calls
from Guest room telephones while the Guests are away.
Operating Procedure
To set ROOM CUTOFF from Console or Front Desk Terminal
1. Press theRCS(set) key. The associated lamp illuminates.
2. Dial the station number. The console displays the station number.
3. Press theENTERkey. The lamp flashes to confirm that ROOM CUTOFF is set.
Note
4. Press theEXITkey. The lamp and station display are extinguished.
Note:If the “RC” steady display is available by system data, the following will display on a Guest station Dterm:
To cancel ROOM CUTOFF from the Console or Front Desk Terminal
1. Press theRCR(reset) key. The associated lamp illuminates.
2. Dial the station number. The console displays the station number.
3. Press theENTERkey. The lamp flashes to confirm that ROOM CUTOFF is set.
Note
4. Press theEXITkey. The lamp and station display are extinguished (ROOM CUTOFF status is
automatically cancelled when CHECK-IN is initiated from the Console or PMS terminal).
Note:If a Dtermis used for a Guest station, the “RC” display (if provided) will go out.
To obtain a printout of stations in ROOM CUTOFF mode, refer to the AUDIT REPORTS [A-26] feature
description.
Note 1:If an error is made in the course of key operations, press the CLEAR key and continue from Step 2 (station
dialing).
Note 2:When setting or canceling ROOM CUTOFF for two or more stations at the same time, follow the above
operating procedure for the first station. Perform Steps 2 and 3 for the remaining stations, then perform
Step 4 to exit from the service mode.
Note 3:DIRECT SERVICE SET/RESET [D-25] is available for this feature. Refer to the feature description for
details.
Service Conditions
1. Stations in ROOM CUTOFF mode that attempt to access C.O. lines will be routed to a reorder tone
connection, the Console, or an announcement on a system-wide basis.
2. Stations in ROOM CUTOFF mode may be able to place outgoing C.O. calls via the Attendant, depending
on the restriction data assigned via the MAT.
3. ROOM CUTOFF is available for Guest room stations only.RC
(Time and Date)
>>>
(Time and Date)
>>> 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 107
Room Cutoff R-9
Service Conditions (cont’d)
4. Through system data programming, a station in ROOM CUTOFF mode can be allowed to access certain
trunk routes, or be restricted from calling certain stations.
5. ROOM CUTOFF mode is set automatically when CHECK-IN/CHECKOUT [C-23] is initiated from the
Console, PMS terminal, or Front Desk Terminal.
6. At this time, if a D
termis used for a Guest station, “RC” may be displayed depending on system data.
7. For the conditions of the LCD display when several services are set at the same time, see Service
Conditions of AUTOMATIC WAKE-UP - D
term[A-10D]. 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 108NDA-24310, Issue 1
R-10 Room Status
R-10Room Status
General Description
This feature provides a ROOM STATUS display on the Console or Front Desk Terminal. The ROOM STATUS
display indicates the following:
AUTOMATIC WAKE-UP [A-10]
DO NOT DISTURB [D-11]
GUEST NAME DISPLAY through PMS [G-5]
MESSAGE WAITING [M-6]
ROOM CUTOFF [R-9]
Room Occupied
Room Reserved
Station number
VIP (PMS option)
Operating Procedure
To display ROOM STATUS on the Console or Front Desk Terminal
1. Press theSTSkey. The associated lamp illuminates.
2. Dial the station number. The console displays the Guest station number.
3. Press theENTERkey. The status is displayed and the lamp flashes.
4. Press theCLEARkey and continue from Step 2 for as many stations as required.
Note:If an error is made in the course of key operations, press the CLEAR key and continue from Step 2 (station
dialing).
Service Conditions
1. Language, Guest name, and VIP status are PMS options and must be generated from the PMS computer.
2. ROOM STATUS will be displayed when the operator responds to the calls from Guest rooms, and vice
versa.
3. Guest station dialing is often done by dialing 7 and then the room number. For example, to call room 845,
another station will dial 7845. When displaying the ROOM STATUS of station number 7845, the Console
can display #845, if this capability was set in system programming.
4. Only the first digit of the station number can be deleted. That digit will be replaced on the Console and
D
termdisplays by the character specified in system programming (0-9, *, or #). Refer to AHSY, INDEX
179.
5. Display of whether a Guest room is “Occupied” or the Guest is “Out” can be selected either by the room
key interface or Check-In/Checkout.