NEC Neax 2400 Ipx Hotel Features And Specifications

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 109
Room Numbering R-17
R-17Room Numbering
General Description
This feature enables flexible assignment of station numbers based on the Guest ROOM NUMBERING plan.
Operating Procedure
Guest room calls are completed in the same manner as calls to ordinary stations.
Service Conditions
1. The same station number cannot be assigned to more than one station in the NEAX2400 IPX.
2. Guest numbers must be contained within Tenant 1.
3. One-, two-, three-, four-, or five-digit station numbering may be used.
4. TIMING START [T-21] is available with this feature.
5. If TIMING START [T-21] is used, the characters * and # cannot be included as part of the station numbers.
6. Within the system programming, it is possible to match the station number with the room number, using
up to a five-digit station number. For example:
Station Number: 7
77
777
7777
77777
7. If PMS is equipped, * and # cannot be included as part of the station number.
8. When separate number plans are used for Guest and administration stations, the Guest stations will require
an access code assigned in AGSP to complete calls to an Administration Station. Administration stations
can call Guest stations directly.
9. Selecting common or separate numbering plans must be done at the time of PBX installation. Once the
selection is madeDO NOTsplit or combine the numbering plan.
10. The leading digit of a Guest room number display on the H/M Console and the Special Administration
stations can be replaced by the # sign. This way, room numbers will be more easily recognized (for
example, #101 rather than 7101). 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 110NDA-24310, Issue 1
S-17 Split Access to Outgoing
S-17Split Access to Outgoing
General Description
This feature allows stations which are differentiated by Guest/Administration data, CLASS OF SERVICE -
INDIVIDUAL [C-15] data (Service Feature Class, Telephone Equipment Class, Route Restriction Class) or Day/
Night information to dial the same access codes but access different service features or trunk routes.
Operating Procedure
System data programming is performed from the MAT.
Service Conditions
1. TOLL RESTRICTION - 3/6 DIGIT [T-7] must be assigned for Guest and Administration stations
individually from the MAT.
2. Attendant-assisted calls for Guest stations can be provided on a delay or non-delay basis (refer to NON-
DELAY OPERATION [N-3]). If delay service is required, connection to the Guest must be ended prior
to establishing the outside call.
3. Day/Night change is to be made either by the NITE key on the Hotel Console or the Day/Night assignment
command (ADNR) for hotel service. This selection is to be made on a system basis. To change Day/Night
mode, the Hotel Console must be used. 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 111
Screening S-32
S-32Screening
General Description
This feature provides the Attendant with a special SCRN key which lets them selectively extend calls which require
SCREENING, and process other calls while waiting for the called station to answer. This is especially helpful when
the Attendant is responding to a VIP call which requires special handling, but must also enter other loops because
other calls require attention.
Operating Procedure
To operate from the Console
1. Answer an incoming call. Dial the desired Guest room number.
2. Hear ringback tone. Press theSCRNkey.
3. Process other calls as required. The RING and HOLD lamps for that incoming loop illuminate
4. The Guest answers. The ANSWER and HOLD lamps flash; the RING lamp is extinguished. The Guest
hears music or an announcement until the Attendant returns to the call.
5. The attendant presses the loop key to respond to the Guest and announce the call.
6. The attendant pressesRELEASE.
Service Conditions
1. This feature is available for incoming trunk calls.
2. SCREENING and ATTENDANT LOOP RELEASE [A-6] can be provided together. 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 112NDA-24310, Issue 1
S-49 Service Call Routing
S-49Service Call Routing
General Description
The SERVICE CALL ROUTING feature allows several extensions to be assigned the same number with different
terminations by differentiating between a main building and annex, or between floor numbers. This makes it
possible to set up service stations that are assigned the same number at several places in the hotel.
Operating Procedure
To call a service station
1. Dial the feature access code for the required service. The call terminates to the service station assigned
beforehand, according to building and floor.
Service Conditions
1. This service may be used for the following number of buildings and floors:
Buildings: Maximum of 4
Floors: Floor 1 to 127 and basement 1 to 127 for each building.
2. The maximum number of 16 access code numbers can be assigned. Each access code can have multiple
terminations based on building and floor location. 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 113
Secretarial Service - Guest Station S-74
S-74Secretarial Service - Guest Station
General Description
This feature allows the Console to temporarily set two or more Guest stations to operate in a boss/secretary
arrangement. All calls to the boss are diverted to the secretary. The secretary may screen the calls and then transfer
the call to the boss or just take messages.
Operating Procedure
To set SECRETARIAL SERVICE - GUEST STATION from the Hotel Console
1. Press theSCS(Secretary Service) key. The following is displayed at the Console:
2. Dial the secretary’s station number. The display changes to show the secretary’s station number:
3. Press theENTERkey. The display changes as follows:
4. Dial the boss’ station number. The display changes to show the boss’ station number:
5. Press theENTERkey. The display changes as follows:
6. Press theEXITkey.
Note:When multiple boss’ stations are set for one secretary station, repeat Steps 2 and 3 above. The display shows
1:N.
To cancel SECRETARIAL SERVICE - GUEST STATION from the Hotel Console
1. Press theSCRkey. The following is displayed at the Hotel Console:HH:MM BOSS-SECRETARY ENT
HH:MM BOSS-SECRETARY ENT
XXXX
HH:MM SEC:XXXX BOS:
NEW
HH:MM SEC:XXXX BOS:
NEW
XXXX
HH:MM SEC:XXXX BOS: XXXX
1:1 OK
HH:MM BOSS-SECRETARY CLR. 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 114NDA-24310, Issue 1
S-74 Secretarial Service - Guest Station
Operating Procedure (cont’d)
2. Dials the secretary’s station number. The display changes to display the secretary’s station number:
3. Press theENTERkey. The display changes as follows:
4. Press theENTERkey. The display changes as follows:
5. Press theEXITkey.
To call the Secretary Station from the Boss’ Station
1. Boss’ station lifts the handset. Boss’ Station receives dial tone.
2. Boss’ Station dials the access code of secretarial service. Boss’ Station receives Ring Back Tone.
Secretary Station is ringing.
3. Secretary Station lifts the handset to answer the call. Boss’ Station and Secretary station talk with each
other.
4. Boss’ Station or Secretary Station replaces the handset. The call is released.
To call the Boss’ Station from the Secretary Station
1. Secretary Station lifts the handset. Secretary station receives dial tone.
2. Secretary Station dials the access code of secretarial service. Secretary Station receives Ring Back Tone.
Boss’ Station is ringing.
Note
3. Boss’ Station lifts the handset to answer the call. Boss’ Station and Secretary Station talk with each other.
4. Boss’ Station or Secretary Station replaces the handset. The call is released.
Note:When more than one Boss’ Station are set, dial the Station number of each Boss after dialing access code.
To transfer an incoming call from the Secretary to Boss
1. The secretary receives an incoming call for the boss. The secretary switchhook flashes and dials the
transfer access code. If only one boss has been assigned, the call is transferred.
2. If two or more bosses have been assigned, the secretary dials the specific boss’ station number.
Service Conditions
1. AUTOMATIC WAKE-UP [A-10] and VIP WAKE-UP calls go to the boss station, not to the secretarys
station.HH:MM BOSS-SECRETARY CLR.
XXXX
HH:MM SEC:XXXX BOS: XXXX
1:1
HH:MM BOSS-SECRETARY CLR. 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 115
Secretarial Service - Guest Station S-74
Service Conditions (cont’d)
2. The Console Check-In/Checkout keys are replaced by the Secretary Service Set and Secretary Service
Reset keys (depending on system data).
Figure 14 Check-In/Checkout Keys Replaced by Secretary Service Set/Reset (SCS, SCR)
3. The attendant is unable to originate a call directly to the boss.
4. Only Guest can be assigned this feature.
5. Setting of secretarial service can be performed via the PMS terminal.
6. The Boss and Secretary’s stations can call each other even if “DO NOT DISTURB” [D-11] is set. If the
secretary has DD set, calls directed to the Boss follow DD programming in ASYD.
7. The secretary can dial a Busy Out code at anytime, and all calls directed to the boss’ station ring at the
Boss’ Station. The secretary must dial the Busy Out Cancel code to begin receiving the Boss calls.
8. Multiple Boss’ Stations can be set for a Secretary’s Station. (The number of boss’ stations is not limited.)
9. An incoming call to the Boss’ Station is automatically transferred to the secretary’s station. If the
secretary’s station is busy, the caller hears the busy tone. If the secretary has Call Forward - Busy set, the
call rings at the CFW - Busy destination.
WKUP DD MW RCCHK
IN
CHK
OUTAUD
RC
WKUP DD MWSTS
SET
RESET
WKUP DD MW RC AUD
RC
WKUP DD MWSTS
SET
RESET
SCS
SCR 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 116NDA-24310, Issue 1
S-75 Suite Room Service
S-75Suite Room Service
General Description
The SUITE ROOM SERVICE feature allows up to four analog stations to serve one suite room. Each telephone will
have its own station number. One station is designated as the primary station. When the primary station is called,
any secondary station in the suite may answer.
Operating Procedure
To answer a call
1. When a call is directed to the primary station, all telephones in the suite room ring simultaneously. The
call is connected to the telephone that answers first. The other telephones stop ringing.
To originate a call
1. Each of the telephones in the suite room can originate a call independently.
Service Conditions
1. Each of the telephones in a suite is given an independent station number. One of these is assigned as the
primary station, the others are regarded as secondary to the primary.
2. The primary station number can either be the actual station number of the telephone assigned as the
primary telephone, or a phantom number given to the suite room.
3. The maximum number of analog telephone circuits that can be accommodated in a suite is four circuits.
4. For secondary stations, either of the following procedures can be selected on a system-wide basis:
a.) A secondary station in the suite may be dialed directly. Only the secondary station will ring and
only the secondary station may answer.
b.) Secondary station may only be rung from the Console or Special Administration D
term.
5. The primary station may originate a call independently.
6. If the primary station is busy, an incoming call to the primary will, depending on system data, allow one
of the following:
a.) Ring idle secondary stations.
b.) The caller hears busy tone.
c.) The call is transferred to the Console.
7. The station number displayed on the D
termor Console is the primary station number or phantom number,
regardless of the telephone used in the suite room.
8. There is no limitation to the number of suites in a NEAX2400 IPX.
9. If digital remote units are used for suite room service, ringing cannot be synchronized.
10. PMS registers all hospitality activity against the primary station.
a.) Maid service - May be dialed from any suite room phone.
Single Suite Room
201 202 203 204
PILOT NO 200
: Primary Station
: Secondary Station 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 117
Suite Room Service S-75
Service Conditions (cont’d)
b.) MESSAGE WAITING [M-6] - This feature is set or cancelled against the primary station or
phantom number. When set, all suite room stations will display the MESSAGE WAITING [M-6]
indication.
c.) AUTOMATIC WAKE-UP [A-10] - This feature is set or cancelled against the primary station.
When the wake-up call arrives, it will ring all suite room phones.
d.) DO NOT DISTURB [D-11] and ROOM CUTOFF [R-9] - These features are set or cancelled
against the primary station or phantom number.
11. When the Console dials the primary station, theDSSkeys and lamps are used in the operation. The status
of the suite room phones appear on the DSS lamps. Ringing is generated at the suite room phones when
theSTARTkey is pressed. If a primary or subsidiary phone DSS key is pressed, only the corresponding
phone will ring. A busy suite room station will show flashing on the DSS lamp and an idle suite room
phone will show solid.
Figure 15 DSS Busy Lamps on Attendant Console and Desk Console
12. When the Console dials a secondary station, the status of that station displays on the firstDSSkey only.
To initiate ringing at the secondary station, the attendant must press the firstDSSkey or theSTARTkey.
13. A delay will occur between the time the station status is displayed on the Console and the time the
attendant presses theDSSorSTARTkey. The status is not updated. Blocking may occur because another
station in the NEAX2400 IPX has called the primary or secondary station.
14. A system option allows for only the primary station to ring in a suite room. Any phone in the suite room
may still answer.
15. Console and D
termcalled number displays will show the primary station only, regardless of the actual
station connected.
16. Ringing cycles are controlled by the line card. If suite rooms are not serviced by a common line card, ring
will not be synchronized.
17. For the DIRECT STATION SELECTION (DSS) [D-26] display to be available, the GUEST ROOM
CALLING - HOTEL ATTENDANT [G-11] must be programmed into the system data.
18. When a D
termis used in a suite:
a.) The D
termmust have the my line.
b.) MULTIPLE LINE OPERATION - Dterm[M-20D] service is available.
c.) The Dtermshould be designated as the primary station of the suite room.
19. The primary station number of the suite room must be assigned as the my line number of the Dterm.When
one Dtermis used in a suite (sub lines will be virtual stations):
a.) The my line number will be the prime line number, and it should be assigned as the primary
station number of the suite room.
b.) The primary station number is used for the interface to PMS.
c.) All sub lines are assigned as Guest room stations.
d.) Incoming calls terminate to the prime line (my line).
7500 7501 7502 7503
PrimarySecondaries
S3S4 S2 M1
M1S2
S3
S4
DSS/BLF keys on
Desk Console 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 118NDA-24310, Issue 1
S-75 Suite Room Service
Service Conditions (cont’d)
e.) If a primary station is busy, an incoming call to the primary will, depending on the system
parameters, allow one of the following:
 Ringing idle secondary stations.
 The caller hears busy tone.
f.) For originating a call, one of several lines may be selected.
g.) The maximum number of multiple lines that can be set to a D
termis four.
20. When a few Dterms and a few analog telephones (up to 4) are used in a suite room: (Example: Two stations
of the primary and secondary 1 are Dterms.)
a.) The my line number of the primary station will be the prime line number. The my line number of
the primary station is assigned to the prime line of the secondary station 1.
b.) The my line number of the primary station is assigned as the primary number of the suite room,
and the other lines are assigned as secondary station number.
c.) The primary station is used for the interface to PMS.
d.) All lines are assigned as Guest stations.
e.) Incoming calls terminate the primary station of a suite room. The key indication and ringing
status of each telephone are as follows:
Note:It is possible to set no-ringing by system data.
f.) Any phone in the suite room may answer. When using D
terms, a Guest may answer on the line
indicating termination. In this case the primary station may answer on my line, and the secondary
station1mayanswerontheprimeline.
g.) If the primary station is busy, an incoming call will, depending on the system parameters, allow
one of the following:
 Ringing idle secondary stations.
 The caller hears busy tone.
KEY INDICATION RINGING
Primary My line Rung
Secondary 1 Prime line Rung
Secondary 2 – Rung
Note
Secondary 3 – RungNote