NEC Neax 2400 Ipx Hotel Features And Specifications
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NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 69 Group Service Through PMS G-4 Operating Procedure (cont’d) 3. Press theENTERkey. The associated lamp illuminates. 4. Dial the Group code. The console displays the information. 5. Press theENTERkey. 6. Press theEXITkey. The lamp and display are extinguished. Service Conditions 1. The PMS must be able to supply the NEAX2400 IPX with group service information. This information is entered from the PMS terminal and forwarded to the NEAX2400 IPX. 2. This feature requires a Digital Announcement Trunk (DAT) package. 3. All announcement times are to be set per group at five-minute intervals in 24-hour time. For example: 7:50 AM = 0750 7:55 AM = 0755 8:00 AM = 0800 1:00 PM = 1300 4. Ringing duration can vary between 15, 30, 60, and 120 seconds, depending on data assignment. 5. Ten types of Group Announcement services can be provided. 6. A maximum of six digits can be used for the identification code. Use of ID codes is optional and is left to the customers discretion. 7. Group Announcements can be arranged either as continuous recordings (last-party disconnects), or as an option, to automatically disconnect after 30 seconds. If the 30-second timing is used, an engineering traffic study is required to determine the number of interface trunks needed to accommodate each recording channel. (This arrangement requires more than one interface trunk per announcement channel.) 8. Group Wake-Up Announcements can be arranged as AUTOMATIC WAKE-UP [A-10] or WAKE-UP ANNOUNCEMENT - HEADSTART [W-2]. When Group Wake-Up Announcements are executed and answered, if the D terms are used for the Guest stations in a group, the LCDs display as below (only when announcement type code is 0): WAKE UP (Time and Date) >>>
NEAX2400 IPX Hotel Features and SpecificationsPage 70NDA-24310, Issue 1 G-5 Guest Name Display Through PMS G-5Guest Name Display Through PMS General Description As part of the ROOM STATUS [R-10] Display on the console, a 16-character digital display is provided for visual indication of the associated Guests name. This information is generated from the PMS computer. Operating Procedure 1. Press theSTSkey. The associated lamp illuminates. 2. Dial the station number. The console displays the station number. 3. PressENTER. Status is displayed and the lamp flashes. 4. Press theCLEARkey and continue from Step 2 (station dialing) for as many stations as required. 5. Press theEXITkey to release from the service mode. Note:If an error is made in the course of key operations, press CLEAR and continue from Step 2 (station dialing). Service Conditions 1. The PMS must be able to supply the NEAX2400 IPX with the Guest name. This information is entered from the PMS host computer only. 2. Display of Guests name and status information will appear when the Attendant responds to Guest calls or activates the STATUS feature. 3. A 16-character Guest name is used with Model 90 or 120 PMS interface. 4. This feature is not available for remote Guest stations in a CCIS network. 5. An optional 3- or 5-character data field can be used by the PMS system to show additional information such as how the room was paid for, or a Guest’s award level (in a hotel awards program). The actual use is decided by the customer. (No additional programming is required for this data. The 3- and 5- character optional data are entered through the PMS terminal.)
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 71 Guest Name Display - DtermG-6D G-6DGuest Name Display - Dterm General Description This feature allows a Special Administration Station Dtermto display the name of the Guest when connected to a Guest station. When a Special Administration Station calls a Guest station, the following is displayed on the LCD. The information is displayed in the same manner when a Guest station calls the Special Administration Station. Figure 8 LCD Display on Special Administration Station Dterm The LCD displays name and extension, as well as the following: 1. Room Status (3 characters) ADM Administration Station RMO Guest out of room RMS Guest in room (room stay) 2. VIP information, if set (3 characters) 3. Language information, if set, or other optional data (5 characters) ENG English SP Spanish JPN Japanese CHI Chinese GER German RUS Russian FR French Operating Procedure Call Termination to Dterm(Special Administration Station) Pattern-1 1. Special Administration is rung. (A call has terminated.) Optional Data and Station number are displayed. 2. Special Administration answers by lifting the handset or pressing theSPEAKERbutton. a.) Guest Name is displayed. b.) After about 10 seconds the display changes to the name and station number of the called Guest. 3. Special Administration Station replaces the handset or presses the SPEAKER button. The display is cleared. Call Termination to Dterm(Special Administration Station) Pattern-2 1. Special Administration Station is rung. (A call has terminated.) Guest Name is displayed. 2. Special Administration Station answers by lifting the handset or pressing theSPEAKERbutton. The display changes to the name and station number of the called Guest. 3. Special Administration Station replaces the handset or presses theSPEAKERbutton. The display is cleared.VIP ENG. RMS XXXX (Time and Date) >>> NAME XXXX (Time and Date) >>>
NEAX2400 IPX Hotel Features and SpecificationsPage 72NDA-24310, Issue 1 G-6D Guest Name Display - Dterm Operating Procedure (cont’d) Call Termination to Dterm(Special Administration Station) Pattern-3 1. Special Administration Station is rung. (A call has terminated.) Guest Name is displayed. 2. Special Administration Station answers by lifting the handset of pressing theSPEAKERbutton. a.) Optional Data and Station number is displayed. b.) After about 10 seconds the display changes to the name and station number of the called Guest. 3. Special Administration Station replaces the handset or presses theSPEAKERbutton. The display is cleared. Call Origination from Dterm(Special Administration Station) Pattern-1 1. Special Administration Station lifts the handset or presses theSPEAKERbutton. Special Administration Station receives dial tone. 2. Special Administration Station dials desired Guest station number. a.) Ring Back Tone is received and the Guest name is displayed. b.) After about 3 seconds the display changes to Optional Data and station number. 3. The desired station lifts the handset to answer the call. a.) The display changes to Guest name again at the Special Administration Station. b.) After about 10 seconds the display changes to the name and station number of the called Guest. 4. Special Administration Station replaces the handset or presses theSPEAKERbutton. The display is cleared. Call Origination from Dterm(Special Administration Station) Pattern-2 1. Special Administration Station lifts the handset or presses theSPEAKERbutton. Special Administration Station receives dial tone. 2. Special Administration Station dials desired Guest station number. The dialed number is displayed. 3. The desired station lifts the handset to answer the call. The Guest name and the station number of the called Guest are displayed. 4. Special Administration Station replaces the handset or presses theSPEAKERbutton. The display is cleared. Call Origination from Dterm(Special Administration Station) Pattern-3 1. Special Administration Station lifts the handset or presses theSPEAKERbutton. Special Administration Station receives dial tone. 2. Special Administration Station dials desired Guest station number. a.) Ring Back Tone is received, and the Optional Data and station number of the called Guest are displayed. b.) After about 3 seconds the display changes to the name and station number of the called Guest. 3. The desired station lifts the handset to answer the call. a.) The display changes to Optional data and station number again at the Special Administration Station. b.) After about 10 seconds, the display changes to the name and station number of the called Guest. 4. Special Administration Station replaces the handset or presses theSPEAKERbutton. The display is cleared. Service Conditions 1. Only Special Administration Stations are allowed this feature. Special Administration Station status is designated via Service Feature Class (SFC). 2. The maximum number of characters in a Guest name is 16 (PMS Model 90/120 Interface).
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 73 Guest Name Display - DtermG-6D Service Conditions (cont’d) 3. This service feature can be provided for a maximum of 64 stations per Module Group (MG). 4. GUEST NAME DISPLAY - D termis automatic for the prime line of the Special Administration Station. This feature will also operate in conjunction with LINE PRESELECTION - Dterm[L-9D], when the subline preselected is programmed as a Special Administration Station. 5. GUEST NAME DISPLAY THROUGH PMS [G-4] must be provided first. 6. SERVICE DISPLAY - D term[S-25D] is not available if optional data, or VIP and language information is required on calls answered by the following: a.) Call Forwarding b.) Call Park c.) Call Pick-up d.) Call Transfer, etc. 7. Whether to display VIP/language data or optional data in the upper line of LCD is selected in the system parameters on a system basis. 8. Multilines cannot be set up for the Special Administration Stations used for this service; only Station Hunting is available. 9. This feature is not available for remote Guest stations in a CCIS network. 10. Guest Name Display with D termtelephones can be provided with a two-line display. Option data “A” and “B” or VIP and language, along with room number, appear on the top line of the DtermLCD. Guest name appears on the second line. 11. This feature is not available when calling stations over a CCIS network. 12. An optional 3- or 5-character data field can be used by the PMS system to show additional information such as how the room was paid for, or a Guest’s award level (in a hotel awards program). The actual use is decided by the customer. (No additional programming is required for this data. The 3- and 5- character optional data are entered through the PMS terminal.)
NEAX2400 IPX Hotel Features and SpecificationsPage 74NDA-24310, Issue 1 G-7D Guest Information Display - Dterm G-7DGuest Information Display - Dterm General Description This feature allows Guest information to be displayed on a Special Administration Station (a data terminal connected to a Dterm) in the following cases: When a Special Administration Station receives a call from a Guest station When a Special Administration Station originates a call to a Guest station When a Special Administration Station dials the access code for Guest information retrieval Operating Procedure Call termination from a Guest Station 1. A call is terminated from a Guest station to a Special Administration Station. The Guest information is displayed on the monitor of a data terminal connected to a Dterm. Call origination to a Guest Station 1. Dial the Guest station number. The Guest information is displayed on the monitor of a data terminal connected to a Dterm. 2. Replace the handset. The Guest information disappears. Retrieval 1. Dial the Guest information retrieval access code. Hear special dial tone. 2. Dial the room station number and hear special service tone. The Guest information is displayed on the monitor of a data terminal connected to a D term. 3. Replace the handset. The Guest information disappears. Service Conditions 1. This service is only applicable to Special Administration Stations. Special Administration Stations are set according to station service class. 2. Terminals that can be used for this service are as follows: a.) Data terminal with ESC sequence b.) Data terminal with control signals for Carriage Return (CR) and Line Feed (LF). 3. The terminal interface conditions are as follows: Interface: EIA RS-232C-based Transmission speed: 1200/2400/4800/9600 bps Note Transmission code: ASCII 7-bit Parity: With/without parity; parity can be even/odd Synchronization: Start-stop Note:Availability of transmission speed varies, depending on the terminals used. For example: Data terminal with ESC sequence (VT-100) - 1200/2400/4800/9600 bps Data terminal with control signals for Carriage Return (CR) and Line Feed (LF) - 1200/2400/4800/9600 bps 4. Up to 32 stations per system can use this service. DLINT (PA-PC60) is required. 5. This service cannot be provided for sublines of digital sets (D terms).
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 75 Guest Information Display - DtermG-7D Service Conditions (cont’d) 6. The Guest information displayed on a data terminal is entered from the PMS at check-in time. The following are examples of Guest information: Date and Time of Check-In Date of Scheduled Checkout DoNotDisturb GuestName Guest Rank Information Language Information Message Waiting Name of Company Nationality Number of Guests Room Cutoff Room Stay Information Room Telephone Number Time Set for Group Announcement Wake-up Setting
NEAX2400 IPX Hotel Features and SpecificationsPage 76NDA-24310, Issue 1 G-8 Guest Information Display - Hotel Attendant Console G-8Guest Information Display - Hotel Attendant Console General Description This feature allows Guest information to be displayed on a PMS terminal corresponding to the Console in the following cases: When the Console receives a call from a Guest station When the Console originates a call to a Guest station Operating Procedure Termination from Guest Station 1. A call from the Guest station terminates to the Console. The Guest information is displayed on the PMS terminal corresponding to the Console. 2. The Console releases the call. The Guest information disappears. Call origination to Guest Station 1. Dial the Guest station number. The Guest information is displayed on the PMS terminal corresponding to the Console. 2. The Console releases the call. The Guest information disappears. Service Conditions 1. To provide this feature, a PMS computer is required with dedicated PMS interface port(s), in addition to the general PMS port. The number of dedicated PMS interface ports needed for this service depends on the number of PMS terminals displaying the Guest information in accordance with the following conditions: 2. To provide this feature simultaneously with DIRECTORY ASSISTANCE INTERFACE [D-88], the PMS interface port or ports dedicated to this service are shared with the ports for these two features. 3. Transfer of the Guest information from PMS to NEAX2400 IPX shall be done within two seconds. 4. The PMS terminal for this service is not shared by multiple Consoles. 5. Recommended data transfer speed on the PMS interface is BISYNC 4800 bps (1 IMG system), and 4800 or 9600 bps (4 IMG system). ASYNC 1200 bps may be used, depending on the PMS traffic. NUMBER OF PMS TERMINALSNUMBER OF PMS INTERFACE PORTS DISPLAYING GUEST INFORMATION DEDICATED TO THIS SERVICE 4 or less 1 port 5ormore2 ports
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 77 Guest Information Display - PMS Terminal G-9 G-9Guest Information Display - PMS Terminal General Description This feature allows Guest information to be displayed on a Special Administration Station using a PMS port in the following cases: When a Special Administration Station receives a call from a Guest Station. When a Special Administration Station originates a call to a Guest Station. Operating Procedure Call termination from Guest Station 1. A call is terminated from a Guest station to a Special Administration Station. The Guest information is displayed on the PMS terminal corresponding to the Special Administration Station. 2. Replace the handset. The Guest information disappears. Call origination from Special Administration Station to Guest Station 1. Lift the handset and dial the desired Guest station number. The Guest information is displayed on the monitor of the PMS Terminal corresponding to the Special Administration Station. 2. Replace the handset. The Guest information disappears. Service Conditions 1. Transfer of the Guest information from PMS to NEAX2400 IPX shall be done within a maximum of 2 seconds. 2. To provide this service, a PMS computer is required. 3. To provide this service, a PMS interface port (or ports) dedicated to this service is required, in addition to general PMS interface ports. The required number of PMS interface ports dedicated to this service depends on the number of PMS terminals needed to display the Guest information: 4. The PMS interface port or ports used for Guest information may be shared with GUEST INFORMATION DISPLAY - HOTEL ATTENDANT CONSOLE [G-8] and DIRECTORY ASSISTANCE INTERFACE [D-88]. 5. The recommended data transfer speed on the PMS interface-BISYNC is 4800 (IMG (1 IMG system), 4800 bps or 9600 bps (4 IMG system). ASYNC 1200 bps may be used, depending on the PMS traffic. NUMBER OF PMS TERMINALSNUMBER OF PMS INTERFACE PORTS DISPLAYING GUEST INFORMATION DEDICATED TO THIS SERVICE 4 or less 1 port 5ormore2 ports
NEAX2400 IPX Hotel Features and SpecificationsPage 78NDA-24310, Issue 1 G-11 Guest Room Calling - Hotel Attendant G-11Guest Room Calling - Hotel Attendant General Description This feature allows the Console operator to display Guest room information before calling a Guest room. Operating Procedure 1. The attendant answers an incoming call. 2. The attendant dials the Guests room number. The Guest room information is displayed on the Console. Guest station status is indicated on the Direct Station Selection (DSS) lamp. 3. The attendant presses theSTARTkey orDSSkey. The Guest room rings. Service Conditions 1. This feature is not effective when calling an Administration Station. When an Administration Station is called, the station is rung immediately after the dialing is completed by the Console. 2. The Guest station status indication on the DSS lamp is the status at the time when the Guest station number is dialed. This status display is not updated. 3. The correspondence betweenDSSkeys and suite station numbers is shown below: a.) When a Guest station is called, theSTARTkey is used for an ordinary Guest room; whereas in the case of a suite, theSTARTkey is used to call all stations, and aDSSkey for an individual station. b.)DSSkey/station correspondence and lamp indications are shown inFigure 9. Figure 9 DSS Key/Station Correspondence and Lamp Indications 4. If DSS status display is not set in system data, the Guest room rings immediately after being dialed. 5. When the secondary room of the SUITE ROOM SERVICE [S-75] is called by the DSS key, TIMING START [T-21] is not effective. 6. This feature is not available for remote Guest stations when Centralized Attendant is used in a CCIS network. Suite Room and Single Room Display Connecting Room Display When the Console dials a primary station, the DSS keys and lamps are used. The status of the connecting room phones appear on the DSS lamps. Ringing is generated at the connecting room phones when the first DSS key or the START key is pressed. If a subsidiary phone DSS key is pressed, only the corresponding subsidiary phone will ring. A busy connecting room station will show flashing on the DSS lamp and an idle connecting room phone will show solid. If two ordinary rooms are connected, DSS key #1 will display the status of the primary room, and DSS key #05 will display the status of the subsidiary connecting room. 12345678 Primary Connecting RoomPrimary Connecting Room Connecting Room M1 S2 S3 S4 M1 S2 S3 S4 S4S2 S3 M1DSS Lamp Status Lit: Idle Flashing: Busy Unlit: No LineM1 S2 S4 DSS/BLF keys on Desk Console