NEC Neax 2400 Ipx Hotel Features And Specifications
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NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 79 Group Restriction G-21 G-21Group Restriction General Description This feature allows the Guest stations in a group to be restricted per the following conditions. 1. GROUP RESTRICTION is categorized as follows: Outgoing Call Restriction Guest stations in a group are restricted from originating a call. Outgoing Station Call Restriction Guest stations in a group are restricted from making a call to stations in the other groups. Outgoing C.O. Call Restriction Guest stations in a group are restricted from making a call to outside parties. Incoming Call Restriction Incoming calls to the Guest stations in a group are restricted. Incoming Station Call Restriction Incoming calls from Guest stations in the other groups are restricted. Incoming C.O. Call Restriction Incoming calls from Central Office are restricted. Outgoing and Incoming Call Restriction Outgoing calls from Guest stations in a group and incoming calls to the stations in a group are restricted. 2. Group to Group Connection - If Group to Group Connection is assigned to a group with GROUP RESTRICTION, station calls to the other groups are allowed. 3. Replacement of RSC - RSC may be replaced while GROUP RESTRICTION is established, which allows selecting to restrict or not according to RSC (in case of station calls) at each route (in case of C.O. calls). 4. All others: a.) All restrictions clear - The entry of GROUP RESTRICTION/Group to Group Connection is cleared by one operation. b.) Restriction check - The status of GROUP RESTRICTION is checked at the Console. Operating Procedure To set GROUP RESTRICTION from the Console 1. Press theGRSkey.GRSlamp lights and the console display the title. 2. Enter the select number for the required restriction. The console displays its title according to the select number. 3. Enter the group number. 4. Press theENTkey. “OK” and the restriction status are displayed. To cancel GROUP RESTRICTION from the Console 1. Press theGRRkey.The GRRlamp lights and the console displays the title. 2. Enter the select number for the required restriction. The console displays its title according to the select Number. 3. Enter the group number. 4. Press theENTkey. “OK” and the restriction status are displayed. To set Group to Group connection from the Console 1. Press theGRSkey.The GRSlamp lights and the console displays the title. 2. Enter “8”. The console displays the title. 3. Enter the group number A. 4. Enter the group number B.
NEAX2400 IPX Hotel Features and SpecificationsPage 80NDA-24310, Issue 1 G-21 Group Restriction Operating Procedure (cont’d) 5. Press theENTkey. “OK” is displayed. To cancel Group to Group Connection from the Console 1. Press theGRRkey.The GRRlamp lights and the console displays the title. 2. Enter “8”. The console displays the title according to the select number. 3. Enter the group number A. 4. Enter the group number B. 5. Press theENTkey. “OK” is displayed. To operate from the PMS terminal, follow the operating procedure for the PMS terminal 1. To set/cancel GROUP RESTRICTION ORSC: Outgoing restriction service class 0 = to cancel Outgoing Call Restriction 1 = to set Outgoing Station Call Restriction and cancel Outgoing C.O. Call Restriction 2 = to cancel Outgoing Station Call Restriction and set Outgoing C.O. Call Restriction 3 = to set Outgoing Call Restriction IRSC: Incoming restriction service class 0 = to cancel Incoming Call Restriction 1 = to set Incoming Station Call Restriction and cancel Incoming C.O. Call Restriction 2 = to cancel Incoming Station Call Restriction and set Incoming C.O. Call Restriction 3 = to set Incoming Call Restriction 2. To set/cancel Group to Group Connection GRPR: 0/1 = cancel/set Service Conditions 1. This service may not be provided for the Guest rooms not checked in. 2. The maximum number of the groups which may be entered in GROUP RESTRICTION is 128. 3. Set/cancellation for GROUP RESTRICTION is available from the Console or according to texts from a PMS terminal. 4. When the Console operator enters select numbers for restrictions, the following titles are displayed. Outgoing Call Restriction OUTGOING ENT/CLR Outgoing Station Call Restriction OG TO STA ENT/CLR Outgoing C.O. Call Restriction OG TO CO ENT/CLR Incoming Call Restriction INCOMING ENT/CLR Incoming Station Call Restriction IC FROM STA ENT/CLR Incoming C.O. Call Restriction IC FROM CO ENT/CLR Outgoing and Incoming Call Restriction OG AND IC ENT/CLR Group to Group Connection GRP: GRP: All Restrictions Clear ALL RESTRICTION CLR Restriction Check RESTRICTION CHECK 5. When a Guest in a group checks out, the room comes out of GROUP RESTRICTION. When all Guests in a group checkout, GROUP RESTRICTION on this group is cleared. 6. A room added to the group after the entry of GROUP RESTRICTION is also restricted. 7. Station calls between rooms in the same group are permitted.
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 81 Group Restriction G-21 Service Conditions (cont’d) 8. When both restrictions of Outgoing Station Call Restriction and Outgoing C.O. Call Restriction are set, Outgoing Call Restriction is established. When Incoming Station Call Restriction and Incoming C.O. Call Restriction are set, Incoming Call Restriction is established. Setting both restrictions of Outgoing Call Restriction and Incoming Call Restriction is the same as setting Outgoing and Incoming Call Restriction. 9. In case a group uses replacement of RSC service, it must set an RSC for GROUP RESTRICTION (1 ~ 15). In case replacement of RSC is not needed, “0” must be set. 10. When a call terminates to a Guest station in a group with GROUP RESTRICTION, whether to restrict it or not is decided according to the originating party as follows. When replacement of RSC is not assigned: When replacement of RSC is assigned: 11. The followings are significations of restriction status displayed on the Hotel Console. However, setting status of Group to Group Connection is not displayed. No display No entry “SO” An entry of Outgoing Station Call Restriction exists “CO” An entry of Outgoing C.O. Call Restriction exists “OG” An entry of Outgoing Call Restriction exists “SI” An entry of Incoming Station Call Restriction exists “CI” An entry of Incoming C.O. Call Restriction exists “IC” An entry of Incoming Call Restriction exists 12. When incoming calls from the Console are restricted with GROUP RESTRICTION, the operator can call by pressing theDDOkey. 13. If the entry of GROUP RESTRICTION cannot be read out from HP, the group is operated as if it is not restricted. 14. When a call is transferred to the Console by GROUP RESTRICTION, its destination is theICPTkey. 15. Even if the call diversion is set by GROUP RESTRICTION, the transferred call and so on is not connected to the diverted station. At this time, reorder tone is sent. In case of DIT from the Central Office, the current restriction operation is performed. (The call terminates to the Console.) ORIGINATING PARTYCONNECTION Guest station Restricted without condition. ADM/Console Allowed without condition. Outside Restricted without condition. Another group Allowed if Group to Group Connection is entered. ORIGINATING PARTYCONNECTION Guest station Restricted according to restrictions of the replaced RSC. ADM/Console Restricted according to restrictions of the replaced RSC. OutsideRestricted according to restrictions of the replaced RSC. If there is a restriction on the dummy route when the LCR service is used, any routes for outgoing calls are restricted. Another groupAllowed if Group to Group Connection is entered. If not, according to restrictions of the replaced RSC. When another group is also set GROUP RESTRICTION, according to restrictions of the replaced RSC between groups.
NEAX2400 IPX Hotel Features and SpecificationsPage 82NDA-24310, Issue 1 G-21 Group Restriction Service Conditions (cont’d) 16. The restriction status is listed in order of the entered group numbers. 17. When the group number which is not assigned Group to Group Connection is ordered to be listed, “GROUP NOT ASSIGN” is printed. If any groups are not allowed Group to Group Connection, “ALLOW GRP NOTHING” will print. Interactions 1. GROUP RESTRICTION is not available when DO NOT DISTURB [D-11D] or RESTRICTION FROM OUTGOING CALLS [R-4] service is provided. a.) When DO NOT DISTURB is set to a station in the group restricted with Incoming Call Restriction of GROUP RESTRICTIONS, the station is restricted with DO NOT DISTURB. b.) When RESTRICTION FROM OUTGOING CALLS is set to a station in the group restricted with Outgoing Call Restriction of GROUP RESTRICTION, the station is restricted with RESTRICTION FROM OUTGOING CALLS.
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 83 GuestStation-DtermG-24 G-24Guest Station - Dterm General Description This feature allows the Dtermto be used as a Guest station in the Hotel System. Various useful features such as HANDS FREE ANSWER BACK - Dterm[H-4D] and MULTIPLE LINE OPERATION - Dterm[M-20D] have become available for Guest room stations. In addition to time display, The DtermLCD is used for the following Hotel services: AUTOMATIC WAKE-UP [A-10] CALLING STATION NUMBER DISPLAY [C-32] 2ND WAKE UP CALL [S-128] DO NOT DISTURB [D-11] ROOM CUTOFF [R-9] MESSAGE WAITING [M-6] MAID STATUS [M-22] DIRECT DATA ENTRY - STATION [D-107] Group Announcement for Automatic Wake Up Operating Procedure Refer to the associated pages with regard to the operation of each service. Service Conditions Refer to the associated pages with regard to the operation of each service.
NEAX2400 IPX Hotel Features and SpecificationsPage 84NDA-24310, Issue 1 H-8 House Phone/Hot Line H-8House Phone/Hot Line General Description This feature allows selected stations to reach the Attendant (house phone) or a predesignated station (hot line) by going off-hook. House phones are normally provided in a hotel lobby or restaurant. Operating Procedure 1. The HOUSE PHONE/HOT LINE user goes off-hook. The Attendant (or other predesignated station) is called. 2. The attendant answers via theHPorANSWERkey. 3. The attendant connects the user to the desired station or trunk. Service Conditions 1. When the house phone terminates at the Console, the INCOMING CALL IDENTIFICATION [I-2] will appear as the HP key of the Console. 2. House phone/hot lines may be equipped with or without dials. 3. There is no limit to the number of house phone/hot lines which may be assigned. 4. House phone/hot line feature cannot be assigned to D terms. 5. House phone/hot line assignments are programmed into system data via the MAT. 6. Guest stations may be assigned as house phones but not as hot lines.
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 85 Hotel Feature Transparency Over CCIS H-22 H-22Hotel Feature Transparency Over CCIS General Description This feature allows a Hotel System to use Common Channel Interoffice Signaling (CCIS), which conforms to the CCITT Signaling System No. 7. Some of the hospitality services may be activated over different offices via the CCIS lines. Operating Procedure To originate a CCIS call 1. Dial the office code and the station number from the Console or the station. The called Guest information or the Administration Station number is displayed on the character display of the Console or the Dterm LCD. Figure 10 Example of Display for Call Origination - from Attendant Console and Desk Console Figure 11 Example of Display for Call Origination from D term To terminate a CCIS call 1. Press theRELEASEkey. Console displays time, date, and site name. To answer a CCIS call 1. The Attendant or the Dtermuser answers an incoming central office call. The calling Guest information is displayed on the character display of the Console or the DtermLCD. When the called party is ringing: When the called party answers: HH:MM NAME DEST TN: X CLS: X XXXX RT: X X TK: X No. XXXX HH:MM NAME DEST TN: X XXXX RT: XX TK: XROOM INFORMATI ON JOHN ADAMS : STAY 73001 08 30 ENG. CL0 STATION WK TIME LANG DD RC VIP MW OCPD ROOM INFORMATI ON JOHN ADAMS : STAY 3001 08 30 ENG. CL0 STATION WK TIME LANG DD RC VIP MW OCPD VIP ENG. RMS XXXX (Time and Date) When the called party is ringing: When the called party answers: NAME XXXX (Time and Date) >>> NAME XXXX (Time and Date) >>>
NEAX2400 IPX Hotel Features and SpecificationsPage 86NDA-24310, Issue 1 H-22 Hotel Feature Transparency Over CCIS Operating Procedure (cont’d) Figure 12 Call Termination on Attendant Console, Desk Console, and Special Administration Dterm To set and cancel service features from the Console 1. Press a Feature Key on the Hotel Console. 2. Enter an access code for a distant office, then enter a station number. 3. Enter other information, such as time, if required. When the process ends normally, the Guest information is displayed on the character display; when not, “NG” is displayed. 4. Press theENTkey on the console. Figure 13 Example of Service Feature Setting - Attendant Console and Desk Console Service Conditions 1. This service is available in 1-IMG and 4-IMG systems. 2. The service is available for the PMS Terminal Models 60/90/120. 3. The connection to the host computer is made in the individual office. 4. The same PMS interface model is assigned in every office. Attendant Console: ROOM INFORMATION ADM STATION 3001 STATION WK TIME LANG DD RC VIP MW OCPD HH:MM NAME SRC TN: X CLS: X XXXX No. XXXX Special Administration Dterm:Desk Console: Special Administration Dterm: NAME XXXX (Time and Date) >>>SMITH RMS 3001 2:20 PM THU 1 ROOM INFORMATION JOHN SMITH :STAY 73001 08 30 ENG. CL0 STATION WK TIME LANG DD RC VIP MW OCPD ROOM INFORMATION WAKE UP ENT :STAY 73001 08 30 NG STATION WK TIME LANG DD RC VIP MW OCPD Normal END Display: Abnormal END Display: HH:MM NAME XXXX HH:MM XXXX NG
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 87 Hotel Feature Transparency Over CCIS H-22 Service Conditions (cont’d) 5. When a Guest station is enabled to set its own wake-up calls and a log of these settings is desired, then a hotel printer must be located at the site of the Guest station PBX. 6. The central office lines are accommodated in each office. When placing the central office call, the line accommodated in the same office is used. 7. When a call terminates from the Guest in the distant office via the CCIS line, the call terminates on the GST key of the Console. 8. When a call terminates from the Attendant or the Administration Station in the distant office via the CCIS line, the call terminates on the ADM key of the Console. 9. When the call is transferred to the Console by CALL TRANSFER - ALL CALLS - CCIS [C-50], the call terminates on either the ADM or GST key depending on the transferring party. 10. When a call terminates to the Attendant by tandem connection from the individual line to the CCIS line, the call terminates on the key depending on the trunk class of the individual line. 11. Upon answering the call, the attendant can distinguish whether the call is from the distant office or in the same office by the number display. 12. If the office code and the station number exceeds six digits, hospitality services cannot be activated over CCIS by the Console. However, Guest Name Display over CCIS is available. 13. This service is not available in the tandem connection. 14. In case of SERIAL CALL - CCIS [S-52] and SUPERVISORY CALL - CCIS [S-73], Guest Name Display over CCIS is not available (✰= USA and Canada only). 15. When originating/answering the calls using the CCIS lines, the RING/ANSWER lamps are controlled as in case of the tie line call origination/termination. 16. The day/night mode changeover is performed by the NITE key in the office where the Console is placed, and by the external key in the other offices. Before leaving, the Attendant should press the NITE key and answer all the terminating calls. 17. When NAME DISPLAY - SYSTEM - CCIS [N-36] and Guest Name Display over CCIS are both available, NAME DISPLAY - SYSTEM - CCIS [N-36] has precedence. However, NAME DISPLAY - SYSTEM - CCIS [N-36] is not available to the Guest stations. 18. Announcement machines for wake-up must be connected in each office. 19. The following table shows which hotel services are available over CCIS (✰ = USA and Canada only). 20. Automatic Wake-Up Hotel Attendant Assistance [A-58] is not available in the distant office. 21. Administration Name Display is not available to Hotel ATTCON over CCIS. Table 9 Available Hospitality Service Over CCIS INDEX FEATURE DESCRIPTION AVAILABLE REMARKS A-15 Announcement Service X A-26 Audit Reports — A-27 Automatic Wake-Up X A-47 Attendant Console with Hospitality Functions X A-48 Automatic Message Waiting lamp Off — A-57 Alert Service — A-58 Automatic Wake-Up - Hotel Attendant Assistance —
NEAX2400 IPX Hotel Features and SpecificationsPage 88NDA-24310, Issue 1 H-22 Hotel Feature Transparency Over CCIS ✰A-73 Automatic Multiple Attendant Recall — ✰ A-74Answering Camp-On/Call Hold Calls by Switch Hook Flash— ✰A-75 Automated Guest Station Voice Mail Retrieval — B-26 Busy Status Display - Hotel Attendant X C-19 Calendar Display — C-23 Check-In/Check-Out X*Available from Console / D term with Hospitality Functions C-32 Calling Station Number Display X ✰C-62 Consecutive Speed Calling - System X C-71 Called Number Display - Hotel Attendant Console X C-72 Connecting Room Service — D-11 Do Not Disturb X*The call is transferred to the destination assigned in each office. D-15 Day/Night Class of Service — D-23 Direct Page Connection X D-24 Direct Paging X D-25 Direct Service Set/Reset X D-26 Direct Station Selection X D-88 Directory Assistance Interface — D-89 Direct Selection - Outside X D-105 D termwith Hospitality FunctionsX D-107 Direct Data Entry - Station — D-150 Double Suite Room — D-151 DD/MW lamp Control — G-1 Guest/Administrative Service X G-4 Group Service through PMS X*Available from Console / D term with Hospitality Functions. G-5 Guest Name Display through PMS X G-6D Guest Name Display -D termX G-7D Guest Information Display - D term— G-8 Guest Information Display - Hotel Attendant Console — Table 9 Available Hospitality Service Over CCIS (Continued) INDEX FEATURE DESCRIPTION AVAILABLE REMARKS