NEC Neax 2400 Ipx Hotel Features And Specifications

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 119
2nd Wake-up Call - Same Guest Station S-128
S-1282nd Wake-up Call - Same Guest Station
General Description
By combining with AUTOMATIC WAKE-UP [A-27] service, this service allows two wake-up calls to be set for a
Guest room.
Operating Procedure
The notice asking the Guest to call the Attendant when the Guest wants to set the second wake-up call should be
prepared in the Guest room. The Guest sees the notice and calls the attendant. The attendant sets the second wake-
up call using the Console as follows.
To set the second wake-up call using the WUS key
When the Guest calls in to request the second wake-up call (see DIRECT SERVICE SET/RESET [D-25])
1. Press theWUSkey while connected to the Guest room. The character display shows “WAKE UP ENT.”
2. Press theWUSkey again. The display shows “2ND WAKE UP ENT (A).” In case of setting
AUTOMATIC WAKE-UP - HOTEL ATTENDANT ASSISTANCE [A-58], press theWUSkey again;
the display shows “2ND WAKE UP ENT (S).”
3. Dial the wake-up time requested.
4. Press theENTERkey.
Note 1
If the wake-up time is entered after the Guest line is released
1. Press theWUSkey. The character display shows “WAKE UP ENT.”
2. Press theWUSkey again. The display shows “2ND WAKE UP ENT (A).” In case of setting
AUTOMATIC WAKE-UP - HOTEL ATTENDANT ASSISTANCE [A-58], press theWUSkey again;
the display shows “2ND WAKE UP ENT (S).”
3. Dial the wake-up time requested. The display shows the entered time.
4. Dial the Guest station number. The display shows the station number.
5. Press theENTERkey.
Note 1
6. To set the second wake-up call for another Guest consecutively, repeat steps 4 and 5. When all wake-up
calls are set, press theENDkey.
To cancel the second wake-up call using the WUR key
When the Guest calls in to cancel the second wake-up call (see DIRECT SERVICE SET/RESET [D-25])
1. Press theWURkey while connected to the Guest room. The character display shows “WAKE UP
RESET.”
2. Press theWURkey again. The display shows “2ND WAKE UP RESET”.
3. Press theENTERkey.
Note 2
If the wake-up cancel is entered after the Guest line is released
1. Press theWURkey. The character display shows “WAKE UP RESET.”
2. Press theWURkey again. The display shows “2ND WAKE UP RESET”.
3. Dial the Guest station number.
4. Press theENTERkey.
Note 2
a.) To cancel the second wake-up call for another Guest consecutively, repeat steps 3 and 4.
b.) When all wake-up calls are cancelled, press theENDkey.
To set the second wake-up call using the WUS key and the service set code
1. Press theWUSkey. The character display shows “WAKE UP ENT.” 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 120NDA-24310, Issue 1
S-128 2nd Wake-up Call - Same Guest Station
Operating Procedure (cont’d)
2. Dial the wake-up time requested.
3. Dial the second wake-up set code.
4. Press theENTERkey. The display shows “2ND WAKE UP ENT (A).” or “2ND WAKE UP ENT (S).”
according to the service set code dialed.
5. Dial the Guest station number. The display shows the station number.
6. Press theENTERkey.
Note 1
a.) To set the second wake-up call for another Guest consecutively, repeat steps 5 and 6.
b.) When all wake-up calls are set, press theENDkey.
Note 1:In case of using a Dtermfor a Guest station, if the second wake-up time steady display is available by system
data, the following will display:
Note 2:If a Dtermis used for a Guest station, the second wake-up time display (if provided) will go out.
Service Conditions
1. When setting the second wake-up call, the attendant can select whether to set it as AUTOMATIC WAKE-
UP [A-27] service or AUTOMATIC WAKE-UP - HOTEL ATTENDANT ASSISTANCE [A-58] service.
2. This service can be set/cancelled from the Console or the PMS Terminal (Model 90 and 120 only).
However, when setting from the PMS Terminal, AUTOMATIC WAKE-UP - HOTEL ATTENDANT
ASSISTANCE [A-58] cannot be selected.
3. Original AUTOMATIC WAKE-UP [A-27]/[A-58] service will be referred to as the first wake-up service,
and will be set/cancelled from the Guest station.
4. The second wake-up call list is printed on the hotel printer at the predetermined time automatically. The
list excludes those wake-up calls that have already been activated.
5. If the Guest station is busy or does not answer when called by this service, the Guest station will be
recalled. The number of times to retry is determined in the hotel system parameters.
6. If the Guest is identified as the VIP, and if the VIP wake-up service is set, this service operates as the VIP
wake-up service.
7. AUTOMATIC WAKE-UP - HOTEL ATTENDANT ASSISTANCE [A-58] service referred to in this
service operates as the VIP wake-up service.
8. This service cannot be confirmed by the Automatic Wake-Up announcement.
9. Upon answering the second wake-up call, the Guest is connected to the recorded announcement.
10. The second wake-up times are to be set at five-minute intervals.
11. This service is cancelled either from the Console, the PMS Terminal, or via MAID STATUS [M-22]
service.
12. The second wake-up call entry and result information is reported to the PMS Terminal (Model 90 and
120). When cancelled automatically via MAID STATUS [M-22] service or called by the attendant in case
of VIP wake-up/AUTOMATIC WAKE-UP - HOTEL ATTENDANT [A-58] service (“ATT CALLED”),
the information is printed by the hotel printer (regardless of its models).HH:MM
(Time and Date)
>>> 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 121
2nd Wake-up Call - Same Guest Station S-128
Service Conditions (cont’d)
13. The information can be printed by the hotel printer either in one-line or two-line format. (The selection is
to be made in the hotel system parameters.) However, when cancelled automatically via MAID STATUS
[M-22] service or when called by the attendant in case of AUTOMATIC WAKE-UP - HOTEL
ATTENDANT ASSISTANCE [A-58] service (“ATT CALLED”), the information is printed in one-line
format only.
14. When setting AUTOMATIC WAKE-UP - HOTEL ATTENDANT ASSISTANCE [A-58] for the second
wake-up call, the wake-up call can be entered using either 24-hour time or 12-hour time. When using 12-
hour time, the time is entered by dialing a special code (* or #) before entering the time to indicate PM.
Depending on the system data, the wake-up time is displayed either in 12-hour or 24-hour time. (In case
of 12-hour time, either A or P is indicated before the time.)
The LCD on the Guest room D
termdisplays the set second wake-up time in 24-hour time even if the second
wake-up call is entered using 12-hour time.
Note:The Second Wake-Up call can be cancelled by the Hotel Console only.
15. When 2ND WAKE-UP CALL is executed, the LCD displays as shown below:
16. When the Guest room D
termanswers the second wake-up call, “WAKE UP” display will remain.
17. For the conditions of the LCD display when several services are set at the same time, see Service
Conditions of AUTOMATIC WAKE-UP - D
term[A-27D].
Hotel ConsoleATI Guest Station
LCANTK
Announcement
Machine
WAKE UP
(Time and Date)
>>> 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 122NDA-24310, Issue 1
T-13 Toll Terminal Access
T-13Toll Terminal Access
General Description
This feature enables Guest stations to directly access toll trunks. Access may be arranged on a direct-dial or
attendant-assisted basis, depending on the associated Central Office.
Operating Procedure
1. The Guest station dials the toll access code (usually “8”).
a.) If direct-dial service is allowed, the Guest will receive dial tone and may place the call.
b.) If direct-dial service is not allowed, Guest will be connected to toll operator for completion of the
call.
Service Conditions
Guest stations must be assigned the proper Route Restriction Class to gain TOLL TERMINAL ACCESS. 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 123
Timing Start T-21
T-21Timing Start
General Description
This feature allows single-digit and multi-digit stations to use the same numbering plan levels by providing a
predetermined time delay between the completion of dialing and the start of ringing. By pressing the # or * key after
dialing the station number, the station user will not have to wait for ring start. By pressing theSTARTkeyonthe
Console, the attendant will not have to wait for ring start.
Operating Procedure
1. Lift handset or press theSPEAKERkey. Hear dial tone.
2. Dial the desired station.
3. Wait for interdigit timeout or dial # or *. Access to the desired service or station is completed.
Service Conditions
1. The Interdigit Timer will be used for TIMING START if a # or * symbol has not been assigned as a
TIMING START character in system data, or if the station user forgets to press the TIMING START
character.
2. Levels can be duplicated for station numbering. For example:
1st Floor Room No. 11, Station No. 111
11th Floor Room No. 11, Station No. 1111
3. The # or * character cannot be used as the second or third digit of any service feature access code or station
number if it is assigned for TIMING START.
4. The interdigit timer is adjustable through system programming.
5. When TIMING START is used, it is necessary to assign dummy station numbers depending on the number
of digits to be assigned for station numbers. For example:
4-digit station number = 4xxx
1-digit station number = 4 (TIMING START used)
In the case of data assignment shown in the example above, dummy station numbers of 2 digits=4x
and 3 digits=4xx must also be assigned.
4-digit station number = 4xxx
3-digit station number = 4xx
2-digit station number = 4x
1-digit station number = 4
Note:x=0~9
Two stations are to be assigned as dummy stations. 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 124NDA-24310, Issue 1
V-16 Voice Mail Service Via Message Center Interface (MCI)
V-16Voice Mail Service Via Message Center Interface
(MCI)
General Description
Voice mail service is available for Guest and Administration Stations through the Message Center Interface (MCI)
in the NEAX2400 IPX Hotel System. This capability allows the integration of a customer-provided voice mail
system, using an RS-232C interface. Guest calls are Call Forwarded - All Calls/Busy/Dont Answer to a UCD station
port group, providing access to the voice mail system. When a voice message is received, the Guest station message
waiting lamp lights. When the Guest retrieves all his messages, the lamp is turned off.
Operating Procedure
To send a message without operator assistance
1. The Guest or Administration Station sets Call Forwarding - All Calls/Busy Line/Dont Answer.
2. The Administration Station or another Guest station calls Guest station. If Guest station is busy or does
not answer, the call is forwarded to Voice Mail.
3. The caller leaves a message in Voice Mail.
4. Notification from Voice Mail, by MW-On command, is sent to the Guest station via MCI. Guest stations
message waiting lamp is lit.
To retrieve a message without operator assistance
1. The Guest station accesses Voice Mail.
2. Message is retrieved.
3. When all the messages have been retrieved, notification from Voice Mail, by MW-Off command, is sent
to the NEAX2400 IPX via MCI. Guest stations message waiting lamp is turned off.
To send a message with operator assistance (attendant only)
1. A call comes to the Attendant from a station or trunk.
2. The attendant answers the call.
3. The attendant dials the Guest station. If the station is busy, reorder tone is heard (when Guest station
doesnt answer, it becomes a Recall).
4. The attendant accesses Voice Mail. A message is left in Voice Mail.
5. Notification from Voice Mail, by MW-On command, is sent to the NEAX2400 IPX via MCI. Guest
stations message waiting lamp is lit.
To retrieve a message with operator assistance (attendant only)
1. The Guest station accesses Voice Mail.
2. Message is retrieved.
3. When all messages have been retrieved, notification from Voice Mail, by MW-Off command, is sent to
the NEAX2400 IPX via MCI. Guest stations message waiting lamp is turned off.
Service Conditions
1. The type of port/trunk interface to the voice mail system depends on the type of voice mail system
provided. NEC recommends an analog station (16LCBE) port interface to the voice mail system. These
ports should be programmed in a UCD group.
2. The presence of messages in Voice Mail is controlled completely by the Voice Mail equipment. The
NEAX2400 IPX only carries out message waiting lamp on/off control. 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 125
Voice Mail Service Via Message Center Interface (MCI) V-16
Service Conditions (cont’d)
3. Display operations for Console, Front Desk Terminal, and PMS are not performed (i.e. check-in,
checkout, room change recovery do not operate).
4. The NEAX2400 IPX will be notified of message waiting lamp on/off requirements by the Voice Mail
equipment via MCI.
5. The message waiting lamp control feature from MCI is not performed for Suite Room Service. Global
Suite Room Guest station message waiting lamp control is also not performed.
6. Message waiting service features for hotel service operate independently of this service.
7. When a Guest station has set Call Forwarding - All Calls to another Guest station, and the second station
has set Call Forwarding - Busy to the MCI group, calls will be directed to the MCI group when the second
station is busy, but no MCI data is output to Voice Mail. 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 126NDA-24310, Issue 1
W-2 Wake-up Announcement - Headstart
W-2Wake-up Announcement - Headstart
General Description
This feature establishes a connection to the WAKE-UP ANNOUNCEMENT from the beginning of the message.
The message will not begin at a random point in the recording. A printout of unanswered or blocked AUTOMATIC
WAKE-UP [A-10] attempts for Guests is automatically provided by the hotel printer.
WAKE-UP ANNOUNCEMENT - HEADSTART operates according to a predetermined disconnect timing which
is programmed in system data from the MAT.
Eight stations per PIM are rung simultaneously. Subsequently, another eight stations are rung at 1-minute intervals
until the 500 station/LP (Local Processor) maximum for a single wake-up period is attained.
Operating Procedure
Refer to the AUTOMATIC WAKE-UP [A-10] operating procedure for setting and resetting operations.
Service Conditions
1. Disconnect timing must be programmed in accordance with announcement length - not to exceed 30
seconds. Timing can be arranged in 2-second increments, up to the maximum of 30 seconds.
2. If a station is blocked from access to the announcement or if the wake-up queue memory is full, music or
hold tone will be sent to the station.
3. This feature requires a Digital Announcement Trunk (DAT) package.
4. No more than 500 stations per LP can be set for a single AUTOMATIC WAKE-UP [A-10] period. If the
500 station maximum is exceeded when setting AUTOMATIC WAKE-UP [A-10], the NEAX2400 IPX
will automatically set the wake-up time five minutes earlier for the stations subsequent to the 500th.
Note
Note:
A variable timing can be programmed in system data. The timing must be an increment of five minutes (such
as 5, 10, or 15 minutes) earlier.
5. All AUTOMATIC WAKE-UP [A-10] times are to be set at 5-minute intervals in 24-hour time. (12-hour
format is optional.) For example:
7:50 AM = 0750
7:55 AM = 0755
8:00 AM = 0800
6. This feature provides three additional wake-up attempts at fixed 3-minute intervals. If the called station is
busy for four attempts, a message is printed on the hotel printer. The number of retries for a no-answer
condition is determined by system data. A maximum of three retries can be assigned.
7:00 AM - 5-minute
Wake-Up Interval7:00 AM - The first eight stations (per PIM) are rung simultaneously for WAKE-UP
ANNOUNCEMENT-HEADSTART. When the first station answers, the system waits two
seconds, collects any other stations which have answered within that interval, and connects them
to the beginning of the WAKE-UP ANNOUNCEMENT-HEADSTART recording.
Stations answering after the two-second interval hear music and are held in WAKE-UP
ANNOUNCEMENT-HEADSTART queue until connected to the beginning of the recording.
7:01 - 7:04 This process continues until the 500-station/LP maximum is attained.
7:05 AM - 5 minute
Wake-Up Interval7:05 AM - New WAKE-UP ANNOUNCEMENT-HEADSTART Wake-Up period. The process is
repeated until 7:09 (500 stations/LP) etc. 
						

							NEAX2400 IPX Hotel Features and Specifications
NDA-24310, Issue 1Page 127
Wake-up Announcement - Headstart W-2
Service Conditions (cont’d)
7. Ringing duration for AUTOMATIC WAKE-UP [A-10] can be varied for 15 seconds, 30 seconds, 45
seconds, or 60 seconds.
8. AUTOMATIC WAKE-UP [A-10] overrides DO NOT DISTURB [D-11].
9. AUTOMATIC WAKE-UP [A-10] can be set for Guest rooms and regular Administration Stations. See
AUTOMATIC WAKE-UP [A-10] for more details on the methods which can be used.
10. If PMS Language Selection is utilized, WAKE-UP ANNOUNCEMENT - HEADSTART can be provided
according to the Guests language.
11. Printout is available for unanswered, blocked, busy or answering (depending on system data) calls.
AUTOMATIC WAKE-UP [A-10] verification can be accomplished via PMS. 
						

							NEAX2400 IPX Hotel Features and SpecificationsPage 128NDA-24310, Issue 1
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