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NEC Neax 2400 Ipx Hotel Features And Specifications

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    							NEAX2400 IPX Hotel Features and Specifications
    NDA-24310, Issue 1Page 49
    Do Not Disturb D-11
    Operating Procedure (cont’d)
    Note:For the Console and Front Desk Terminal only:
    If an error is made in the course of key operations, press theCLEARkey and continue from Step 2 (station
    dialing).
    When setting or cancelling DO NOT DISTURB for two or more stations at the same time, follow the above
    operating procedure for the first station. Perform Steps 2 and 3 for the remaining stations, then Step 4 to
    exit from the service mode.
    DIRECT SERVICE SET/RESET [D-25] is also available for this feature.
    Service Conditions
    1. Setting and cancelling of DO NOT DISTURB is performed by key operations at the Console, PMS
    terminal, Guest station, Special Administration Station, or Front Desk Terminal.
    2. An incoming call to a station in DO NOT DISTURB mode is routed to a reorder tone connection, a “Do
    Not Disturb” announcement, or the Console, depending on the system data.
    3. After the Guest has checked out (CHECK-IN/CHECKOUT [C-23]), DO NOT DISTURB information is
    automatically erased.
    4. A station in DO NOT DISTURB mode will be rung for AUTOMATIC WAKE-UP [A-10] service or for
    ALERT SERVICE [A-57].
    5. If a call to a station in DO NOT DISTURB mode is routed to the Console, the Attendant may be able to
    connect both stations for temporary service cancellation by pressing theDD OVERkey. This aspect of
    the DO NOT DISTURB feature is programmable into system data.
    6. DO NOT DISTURB is provided for Guest room stations only.
    7. When a station in a suite sets DO NOT DISTURB, all stations in that suite are placed in the DD mode.
    8. Station in DD mode can receive calls from specific trunk routes or stations through system data
    assignment.
    9. Guest “Boss” and “Secretary” rooms override DD mode for calls between assigned stations.
    10. When setting DO NOT DISTURB from Special Administration Station, no check is made to see if dialed
    station is in DO NOT DISTURB mode or not; subsequent DO NOT DISTURB set/cancel is accepted.
    11. DO NOT DISTURB set by Special Administration Station can be cancelled by Guest station, and vice
    versa. 
    						
    							NEAX2400 IPX Hotel Features and SpecificationsPage 50NDA-24310, Issue 1
    D-11D Do Not Disturb - Dterm
    D-11DDo Not Disturb - Dterm
    General Description
    This feature allows a Guest room Dtermto temporarily block incoming calls. Outgoing calls may still be placed from
    stations in DO NOT DISTURB (DD) mode.
    Operating Procedure
    To set DO NOT DISTURB from Guest Room Dterms
    1. Lift handset or press theSPEAKERkey. Receive dial tone.
    2. Dial the DD set code. Receive service set tone. The LCD displays:
    3. Hang up. If the DO NOT DISTURB steady display is available by system data, the following will be
    displayed:
    To cancel DO NOT DISTURB from Guest Room Dterms
    1. Lift handset or press theSPEAKERkey. Receive dial tone.
    2. Dial theDDcancel code. Receive service set tone. The LCD displays:
    3. Hang up.
    To obtain a printout of stations in DO NOT DISTURB state, refer to the AUDIT REPORTS [A-26] feature
    description.
    Service Conditions
    1. Setting and cancelling of DO NOT DISTURB is performed by key operations at the Guest room Dterm.
    2. An incoming call to a station in DO NOT DISTURB mode is routed to a reorder tone connection, a “Do
    Not Disturb” announcement, or the Console, depending on the system data.
    3. After the Guest has checked out (CHECK-IN/CHECKOUT [C-23]), DO NOT DISTURB information is
    automatically cleared.
    4. A station in DO NOT DISTURB mode will be rung for AUTOMATIC WAKE-UP [A-10] service or for
    ALERT SERVICE [A-57].
    Note:For the DtermSeries E, the WAKE-UP CALL service is restricted by using the DD key of the terminal.
    5. If a call to a station in DO NOT DISTURB mode is routed to the Console, the Attendant may be able to
    connect both stations for temporary service cancellation by pressing theDD OVERkey. This aspect of
    the DO NOT DISTURB feature is programmable into system data.
    6. DO NOT DISTURB is provided for Guest room stations only.
    7. When a station in a suite sets DO NOT DISTURB, all stations in that suite are placed in the DD mode.DD SET
    (Time and Date)
    >>>
    DD
    (Time and Date)
    >>>
    DD CANCEL
    (Time and Date)
    >>> 
    						
    							NEAX2400 IPX Hotel Features and Specifications
    NDA-24310, Issue 1Page 51
    Do Not Disturb - DtermD-11D
    Service Conditions (cont’d)
    8. Station in DD mode can receive calls from specific trunk routes or stations through system data
    assignment.
    9. Guest “Boss” and “Secretary” rooms override DD mode for calls between assigned stations.
    10. DO NOT DISTURB set by Special Administration Station can be cancelled by Guest station, and vice
    versa.
    11. This feature and DO NOT DISTURB - D
    termin BUSINESS FEATURE are activated respectively. DO
    NOT DISTURB - Dtermin BUSINESS FEATURE cannot provide DD Override Feature.
    12. For the conditions of the LCD display when several services are set at the same time, see Service
    Conditions of AUTOMATIC WAKE-UP - D
    term[A-10D]. 
    						
    							NEAX2400 IPX Hotel Features and SpecificationsPage 52NDA-24310, Issue 1
    D-15 Day/Night Class of Service
    D-15Day/Night Class of Service
    General Description
    This feature permits all stations within a tenant to alternate between two different CLASS OF SERVICE -
    INDIVIDUAL [C-15] options, one for Day mode and another for Night mode. System data can be programmed so
    that once the ATTENDANT CONSOLE [A-3] has entered the NIGHT CONNECTION [N-1, 2] mode, a stations
    CLASS OF SERVICE - INDIVIDUAL [C-15] will be automatically changed as required. Class may be upgraded
    or downgraded, and trunk groups normally controlled by the Console in Day mode may be opened to station control
    in Night mode.
    For hotel software, DAY/NIGHT Route Restriction Class change may be controlled using Time Of Day
    programming via the MAT. The Console will operate in Day mode, but stations will operate under Night mode
    restriction tables.
    Operating Procedure
    1. This feature is controlled via the ATTENDANT CONSOLE [A-3]. Pressing theNITEkey or removing
    the handset enters the tenant/system into Night mode and changes service class. Releasing theNITEkey
    or replacing the handset restores normal CLASS OF SERVICE - INDIVIDUAL [C-15].
    2. If the Time Of Day change is used once programming is set via the MAT, no further operation is required.
    Service Conditions
    1. DAY/NIGHT CLASS OF SERVICE can be assigned on a per TENANT [T-12] and per station basis.
    2. DAY/NIGHT CLASS OF SERVICE can be assigned to different trunk restriction and service restriction.
    3. Refer to CLASS OF SERVICE - INDIVIDUAL [C-15] for further details.
    4. Night mode restriction class can be set at any time by entering the related command on the
    MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18].
    5. When TENANT SERVICE [T-12] is provided with MULTIPLE CONSOLE OPERATION [M-4], the
    NEAX2400 IPX can be programmed for either “all attendant consoles” or “primary attendant console” to
    control activation of DAY/NIGHT CLASS OF SERVICE.
    6. For Service and Tenant Restriction Class changes, the Console must be placed into the Night mode.
    7. This service feature allows transfer of an incoming call to a different destination during either day or night.
    Transfer and connection to the different destination is determined by the business hours of the respective
    Guest service station and the special number assigned to the group number in the night function. 
    						
    							NEAX2400 IPX Hotel Features and Specifications
    NDA-24310, Issue 1Page 53
    Direct Page Connection D-23
    D-23Direct Page Connection
    General Description
    This feature allows direct loop-to-loop connection for paging, enabling the Attendant to hold an incoming (IC) call,
    page the desired party, then directly connect both parties after the paged party answers.
    Operating Procedure
    For IC call on a loop requiring paging
    1. The Attendant presses theHOLDkey. The call is held on a loop.
    2. The Attendant presses thePGkey, or dials the access code, then pages the desired party. (The Attendant
    holds thePGkey down for the duration of the page).
    To connect the held party to the paged party, (via HOUSE PHONE [H-8] or dial “0”)
    1. The Attendant presses the heldLOOPkey, then presses either:
    a.) TheRELEASEkey. Connects the paged and held parties immediately.
    b.) TheTALKkey. Connects the paged party, held party, and the Attendant in a THREE-WAY
    CALLING [T-2] connection.
    2. To release, the Attendant presses theRELEASEkey.
    Service Conditions
    1. In a MULTIPLE CONSOLE OPERATION [M-4], paged party responses are directed to the proper
    Attendant via the INTER-POSITION TRANSFER [I-5] feature.
    2. This feature is also available for internal calls.
    3. The PA-M87 (DPI: Direct Page Interface) is required if the ConsolePGkey is used. 
    						
    							NEAX2400 IPX Hotel Features and SpecificationsPage 54NDA-24310, Issue 1
    D-24 Direct Paging
    D-24Direct Paging
    General Description
    This feature eliminates the need for the Attendant to dial for paging access. While pressing thePGkeyonthe
    Console, the Attendant is directly connected to customer-provided paging equipment.
    Operating Procedure
    To establish connections to paging equipment, press thePGkey on the console and page the desired party.
    Service Conditions
    1. Paging equipment is to be customer provided.
    2. The PA-M87 (DPI: Direct Page Interface) circuit card is required. This circuit card provides an interface
    between the paging equipment and the NEAX2400 IPX.
    3. A maximum of six consoles can be connected to the paging equipment via each DPI card. 
    						
    							NEAX2400 IPX Hotel Features and Specifications
    NDA-24310, Issue 1Page 55
    Direct Service Set/Reset D-25
    D-25Direct Service Set/Reset
    General Description
    When the Attendant responds to Guest calls via theGSTorANSWERkey on the Console, or when a call is
    answered at the Front Desk Terminal, DIRECT SERVICE is established by pressing the associated set/reset key.
    Station number dialing, ENTER and EXIT operations are not required. DIRECT-SERVICE SET/RESET is
    available for the following:
    AUTOMATIC WAKE-UP [A-10]
    DO NOT DISTURB [D-11]
    MESSAGE WAITING [M-6]
    ROOM CUTOFF [R-9]
    ROOM STATUS [R-10]
    Operating Procedure
    The Attendant answers an incoming Guest call via theGSTorANSWERkey, or the call is answered at the Front
    Desk Terminal (Guest information is displayed). The Guest hangs up after specifying the desired services.
    1. The Attendant presses the desired set/reset feature key. The associated lamp illuminates.
    Note
    2. Press theCANCLkey. The connection is terminated.
    Note:For AUTOMATIC WAKE-UP [A-10], dial required time after Step 1 and press ENTER.
    Service Conditions
    1. SET/RESET can be established for one or all of these services simultaneously (any combination), prior to
    pressing theCANCLkey.
    a.) The keys on the Attendant Console are shown inFigure 4.
    Figure 4 Key Pattern on the Attendant Console
    b.) The keys on the Desk Console (with hotel/motel add-on module) are shown inFigure 5.
    Figure 5 Key Pattern on the Desk Console
    2. DIRECT SERVICE SET/RESET is available after a Guest station calls the Attendant or the Front Desk
    Terminal, and until the attendant presses theCANCLkey. The Guest station is not required to remain
    connected for the service to be initiated.
    WKUP DD MW RCCHK
    INAUD
    CHK
    OUTSTS
    WKUP DD MW RC
    SET
    RESET
    WUSDDSRCSMWS
    WURDDRRCRMWRCKOUTSTS
    AUDCKIN 
    						
    							NEAX2400 IPX Hotel Features and SpecificationsPage 56NDA-24310, Issue 1
    D-26 Direct Station Selection
    D-26Direct Station Selection
    General Description
    Ten DIRECT STATION SELECTION (DSS) keys are provided on the Console for direct access to frequently called
    Administration or service stations such as restaurant, valet, maid, etc.
    Operating Procedure
    Press the loop and the desiredDSSkeytooriginateacall.
    Service Conditions
    1. A maximum of ten keys are provided for DIRECT STATION SELECTION on each Console.
    2. DSS stations are assigned via the MAT for each console individually.
    3. DSS keys cannot be used in setting MESSAGE WAITING [M-6], DO NOT DISTURB [D-11],
    AUTOMATIC WAKE-UP [A-10], or similar services.
    4. A maximum of 14 digits can be assigned per DSS key. 
    						
    							NEAX2400 IPX Hotel Features and Specifications
    NDA-24310, Issue 1Page 57
    Directory Assistance Interface D-88
    D-88Directory Assistance Interface
    General Description
    This feature allows the Console operator to search for the station number of a Guest via the PMS terminal. The
    Console must have a PMS terminal dedicated to directory assistance. The Guests name, station number, and other
    information normally exchanged between the PMS and NEAX2400 IPX are entered into the PMS data base at
    Check-In. The PMS will inform the NEAX2400 IPX of the Guests station number and that number is displayed at
    the Console. The attendant may now call that Guest.
    Operating Procedure
    Originating Calls
    1. The attendant presses theLOOPkey.
    2. The attendant enters the called partys name into the PMS terminal. The PMS terminal becomes menu-
    driven, executing its own programs.
    3. The PMS searches its database and sends the station number to the NEAX2400 IPX. Room status display
    comes up on the Console.
    4. The attendant presses theSTARTkey.
    Terminating Calls
    1. An incoming call terminates at the Console. The calling party requests to speak with a Guest or
    administrative personnel.
    2. The attendant enters the called partys name into the PMS terminal. The PMS terminal becomes menu-
    driven, executing its own programs.
    3. The PMS searches its database and sends the station number to the NEAX2400 IPX. Room status display
    comes up on the Console.
    4. The attendant presses theSTARTkey.
    5. The attendant presses theRELEASEkey. The calling party is connected to the called party.
    Service Conditions
    1. The DIRECTORY ASSISTANCE INTERFACE (DAI) feature requires a dedicated PMS port. The PMS
    port used for normal text messages (Message Waiting, Check-In/Out, etc.) cannot be used for this feature.
    The port dedicated for DAI may also be used for the Guest Information Display feature.
    2. One DIRECTORY ASSISTANCE INTERFACE PMS port is required for up to four Consoles. Two
    DIRECTORY ASSISTANCE INTERFACE PMS ports are required for five or more Consoles.
    3. Each directory assistance terminal must be dedicated to a Console. This information is programmed into
    the PMS external computer. The ability to reassign directory assistance terminals to different Consoles is
    a feature of the PMS Directory Assistance Program.
    4. If the attendant presses the keypad, the directory assistance request is invalid.
    5. The data transfer between the PMS and NEAX2400 IPX is BISYNC Protocol at only 4800 or 9600 bps.
    The station number must be sent to the NEAX2400 IPX within 1.5 seconds of the request. 
    						
    							NEAX2400 IPX Hotel Features and SpecificationsPage 58NDA-24310, Issue 1
    D-89 Direct Selection - Outside
    D-89Direct Selection - Outside
    General Description
    Ten DIRECT STATION SELECTION (DSS) [D-26] keys are provided on the Console for direct access to
    frequently called outside numbers or to emergency numbers such as fire, police, or ambulance.
    Operating Procedure
    To originate a call, pressLOOPkey and the desiredDSSkey.
    Service Conditions
    1. A maximum of ten keys are provided for DIRECT STATION SELECTION [D-26] on each console.
    2. DSS outside numbers are assigned via the MAT for each console individually.
    3. DSS keys cannot be used in setting MESSAGE WAITING [M-6], DO NOT DISTURB [D-11],
    AUTOMATIC WAKE-UP [A-10], or similar services.
    4. A maximum of 14 digits can be assigned per key.
    5. DIRECT STATION SELECTION [D-26] services remain intact. 
    						
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