NEC Neax 2400 Ipx Hotel Features And Specifications
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NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 49 Do Not Disturb D-11 Operating Procedure (cont’d) Note:For the Console and Front Desk Terminal only: If an error is made in the course of key operations, press theCLEARkey and continue from Step 2 (station dialing). When setting or cancelling DO NOT DISTURB for two or more stations at the same time, follow the above operating procedure for the first station. Perform Steps 2 and 3 for the remaining stations, then Step 4 to exit from the service mode. DIRECT SERVICE SET/RESET [D-25] is also available for this feature. Service Conditions 1. Setting and cancelling of DO NOT DISTURB is performed by key operations at the Console, PMS terminal, Guest station, Special Administration Station, or Front Desk Terminal. 2. An incoming call to a station in DO NOT DISTURB mode is routed to a reorder tone connection, a “Do Not Disturb” announcement, or the Console, depending on the system data. 3. After the Guest has checked out (CHECK-IN/CHECKOUT [C-23]), DO NOT DISTURB information is automatically erased. 4. A station in DO NOT DISTURB mode will be rung for AUTOMATIC WAKE-UP [A-10] service or for ALERT SERVICE [A-57]. 5. If a call to a station in DO NOT DISTURB mode is routed to the Console, the Attendant may be able to connect both stations for temporary service cancellation by pressing theDD OVERkey. This aspect of the DO NOT DISTURB feature is programmable into system data. 6. DO NOT DISTURB is provided for Guest room stations only. 7. When a station in a suite sets DO NOT DISTURB, all stations in that suite are placed in the DD mode. 8. Station in DD mode can receive calls from specific trunk routes or stations through system data assignment. 9. Guest “Boss” and “Secretary” rooms override DD mode for calls between assigned stations. 10. When setting DO NOT DISTURB from Special Administration Station, no check is made to see if dialed station is in DO NOT DISTURB mode or not; subsequent DO NOT DISTURB set/cancel is accepted. 11. DO NOT DISTURB set by Special Administration Station can be cancelled by Guest station, and vice versa.
NEAX2400 IPX Hotel Features and SpecificationsPage 50NDA-24310, Issue 1 D-11D Do Not Disturb - Dterm D-11DDo Not Disturb - Dterm General Description This feature allows a Guest room Dtermto temporarily block incoming calls. Outgoing calls may still be placed from stations in DO NOT DISTURB (DD) mode. Operating Procedure To set DO NOT DISTURB from Guest Room Dterms 1. Lift handset or press theSPEAKERkey. Receive dial tone. 2. Dial the DD set code. Receive service set tone. The LCD displays: 3. Hang up. If the DO NOT DISTURB steady display is available by system data, the following will be displayed: To cancel DO NOT DISTURB from Guest Room Dterms 1. Lift handset or press theSPEAKERkey. Receive dial tone. 2. Dial theDDcancel code. Receive service set tone. The LCD displays: 3. Hang up. To obtain a printout of stations in DO NOT DISTURB state, refer to the AUDIT REPORTS [A-26] feature description. Service Conditions 1. Setting and cancelling of DO NOT DISTURB is performed by key operations at the Guest room Dterm. 2. An incoming call to a station in DO NOT DISTURB mode is routed to a reorder tone connection, a “Do Not Disturb” announcement, or the Console, depending on the system data. 3. After the Guest has checked out (CHECK-IN/CHECKOUT [C-23]), DO NOT DISTURB information is automatically cleared. 4. A station in DO NOT DISTURB mode will be rung for AUTOMATIC WAKE-UP [A-10] service or for ALERT SERVICE [A-57]. Note:For the DtermSeries E, the WAKE-UP CALL service is restricted by using the DD key of the terminal. 5. If a call to a station in DO NOT DISTURB mode is routed to the Console, the Attendant may be able to connect both stations for temporary service cancellation by pressing theDD OVERkey. This aspect of the DO NOT DISTURB feature is programmable into system data. 6. DO NOT DISTURB is provided for Guest room stations only. 7. When a station in a suite sets DO NOT DISTURB, all stations in that suite are placed in the DD mode.DD SET (Time and Date) >>> DD (Time and Date) >>> DD CANCEL (Time and Date) >>>
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 51 Do Not Disturb - DtermD-11D Service Conditions (cont’d) 8. Station in DD mode can receive calls from specific trunk routes or stations through system data assignment. 9. Guest “Boss” and “Secretary” rooms override DD mode for calls between assigned stations. 10. DO NOT DISTURB set by Special Administration Station can be cancelled by Guest station, and vice versa. 11. This feature and DO NOT DISTURB - D termin BUSINESS FEATURE are activated respectively. DO NOT DISTURB - Dtermin BUSINESS FEATURE cannot provide DD Override Feature. 12. For the conditions of the LCD display when several services are set at the same time, see Service Conditions of AUTOMATIC WAKE-UP - D term[A-10D].
NEAX2400 IPX Hotel Features and SpecificationsPage 52NDA-24310, Issue 1 D-15 Day/Night Class of Service D-15Day/Night Class of Service General Description This feature permits all stations within a tenant to alternate between two different CLASS OF SERVICE - INDIVIDUAL [C-15] options, one for Day mode and another for Night mode. System data can be programmed so that once the ATTENDANT CONSOLE [A-3] has entered the NIGHT CONNECTION [N-1, 2] mode, a stations CLASS OF SERVICE - INDIVIDUAL [C-15] will be automatically changed as required. Class may be upgraded or downgraded, and trunk groups normally controlled by the Console in Day mode may be opened to station control in Night mode. For hotel software, DAY/NIGHT Route Restriction Class change may be controlled using Time Of Day programming via the MAT. The Console will operate in Day mode, but stations will operate under Night mode restriction tables. Operating Procedure 1. This feature is controlled via the ATTENDANT CONSOLE [A-3]. Pressing theNITEkey or removing the handset enters the tenant/system into Night mode and changes service class. Releasing theNITEkey or replacing the handset restores normal CLASS OF SERVICE - INDIVIDUAL [C-15]. 2. If the Time Of Day change is used once programming is set via the MAT, no further operation is required. Service Conditions 1. DAY/NIGHT CLASS OF SERVICE can be assigned on a per TENANT [T-12] and per station basis. 2. DAY/NIGHT CLASS OF SERVICE can be assigned to different trunk restriction and service restriction. 3. Refer to CLASS OF SERVICE - INDIVIDUAL [C-15] for further details. 4. Night mode restriction class can be set at any time by entering the related command on the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. 5. When TENANT SERVICE [T-12] is provided with MULTIPLE CONSOLE OPERATION [M-4], the NEAX2400 IPX can be programmed for either “all attendant consoles” or “primary attendant console” to control activation of DAY/NIGHT CLASS OF SERVICE. 6. For Service and Tenant Restriction Class changes, the Console must be placed into the Night mode. 7. This service feature allows transfer of an incoming call to a different destination during either day or night. Transfer and connection to the different destination is determined by the business hours of the respective Guest service station and the special number assigned to the group number in the night function.
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 53 Direct Page Connection D-23 D-23Direct Page Connection General Description This feature allows direct loop-to-loop connection for paging, enabling the Attendant to hold an incoming (IC) call, page the desired party, then directly connect both parties after the paged party answers. Operating Procedure For IC call on a loop requiring paging 1. The Attendant presses theHOLDkey. The call is held on a loop. 2. The Attendant presses thePGkey, or dials the access code, then pages the desired party. (The Attendant holds thePGkey down for the duration of the page). To connect the held party to the paged party, (via HOUSE PHONE [H-8] or dial “0”) 1. The Attendant presses the heldLOOPkey, then presses either: a.) TheRELEASEkey. Connects the paged and held parties immediately. b.) TheTALKkey. Connects the paged party, held party, and the Attendant in a THREE-WAY CALLING [T-2] connection. 2. To release, the Attendant presses theRELEASEkey. Service Conditions 1. In a MULTIPLE CONSOLE OPERATION [M-4], paged party responses are directed to the proper Attendant via the INTER-POSITION TRANSFER [I-5] feature. 2. This feature is also available for internal calls. 3. The PA-M87 (DPI: Direct Page Interface) is required if the ConsolePGkey is used.
NEAX2400 IPX Hotel Features and SpecificationsPage 54NDA-24310, Issue 1 D-24 Direct Paging D-24Direct Paging General Description This feature eliminates the need for the Attendant to dial for paging access. While pressing thePGkeyonthe Console, the Attendant is directly connected to customer-provided paging equipment. Operating Procedure To establish connections to paging equipment, press thePGkey on the console and page the desired party. Service Conditions 1. Paging equipment is to be customer provided. 2. The PA-M87 (DPI: Direct Page Interface) circuit card is required. This circuit card provides an interface between the paging equipment and the NEAX2400 IPX. 3. A maximum of six consoles can be connected to the paging equipment via each DPI card.
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 55 Direct Service Set/Reset D-25 D-25Direct Service Set/Reset General Description When the Attendant responds to Guest calls via theGSTorANSWERkey on the Console, or when a call is answered at the Front Desk Terminal, DIRECT SERVICE is established by pressing the associated set/reset key. Station number dialing, ENTER and EXIT operations are not required. DIRECT-SERVICE SET/RESET is available for the following: AUTOMATIC WAKE-UP [A-10] DO NOT DISTURB [D-11] MESSAGE WAITING [M-6] ROOM CUTOFF [R-9] ROOM STATUS [R-10] Operating Procedure The Attendant answers an incoming Guest call via theGSTorANSWERkey, or the call is answered at the Front Desk Terminal (Guest information is displayed). The Guest hangs up after specifying the desired services. 1. The Attendant presses the desired set/reset feature key. The associated lamp illuminates. Note 2. Press theCANCLkey. The connection is terminated. Note:For AUTOMATIC WAKE-UP [A-10], dial required time after Step 1 and press ENTER. Service Conditions 1. SET/RESET can be established for one or all of these services simultaneously (any combination), prior to pressing theCANCLkey. a.) The keys on the Attendant Console are shown inFigure 4. Figure 4 Key Pattern on the Attendant Console b.) The keys on the Desk Console (with hotel/motel add-on module) are shown inFigure 5. Figure 5 Key Pattern on the Desk Console 2. DIRECT SERVICE SET/RESET is available after a Guest station calls the Attendant or the Front Desk Terminal, and until the attendant presses theCANCLkey. The Guest station is not required to remain connected for the service to be initiated. WKUP DD MW RCCHK INAUD CHK OUTSTS WKUP DD MW RC SET RESET WUSDDSRCSMWS WURDDRRCRMWRCKOUTSTS AUDCKIN
NEAX2400 IPX Hotel Features and SpecificationsPage 56NDA-24310, Issue 1 D-26 Direct Station Selection D-26Direct Station Selection General Description Ten DIRECT STATION SELECTION (DSS) keys are provided on the Console for direct access to frequently called Administration or service stations such as restaurant, valet, maid, etc. Operating Procedure Press the loop and the desiredDSSkeytooriginateacall. Service Conditions 1. A maximum of ten keys are provided for DIRECT STATION SELECTION on each Console. 2. DSS stations are assigned via the MAT for each console individually. 3. DSS keys cannot be used in setting MESSAGE WAITING [M-6], DO NOT DISTURB [D-11], AUTOMATIC WAKE-UP [A-10], or similar services. 4. A maximum of 14 digits can be assigned per DSS key.
NEAX2400 IPX Hotel Features and Specifications NDA-24310, Issue 1Page 57 Directory Assistance Interface D-88 D-88Directory Assistance Interface General Description This feature allows the Console operator to search for the station number of a Guest via the PMS terminal. The Console must have a PMS terminal dedicated to directory assistance. The Guests name, station number, and other information normally exchanged between the PMS and NEAX2400 IPX are entered into the PMS data base at Check-In. The PMS will inform the NEAX2400 IPX of the Guests station number and that number is displayed at the Console. The attendant may now call that Guest. Operating Procedure Originating Calls 1. The attendant presses theLOOPkey. 2. The attendant enters the called partys name into the PMS terminal. The PMS terminal becomes menu- driven, executing its own programs. 3. The PMS searches its database and sends the station number to the NEAX2400 IPX. Room status display comes up on the Console. 4. The attendant presses theSTARTkey. Terminating Calls 1. An incoming call terminates at the Console. The calling party requests to speak with a Guest or administrative personnel. 2. The attendant enters the called partys name into the PMS terminal. The PMS terminal becomes menu- driven, executing its own programs. 3. The PMS searches its database and sends the station number to the NEAX2400 IPX. Room status display comes up on the Console. 4. The attendant presses theSTARTkey. 5. The attendant presses theRELEASEkey. The calling party is connected to the called party. Service Conditions 1. The DIRECTORY ASSISTANCE INTERFACE (DAI) feature requires a dedicated PMS port. The PMS port used for normal text messages (Message Waiting, Check-In/Out, etc.) cannot be used for this feature. The port dedicated for DAI may also be used for the Guest Information Display feature. 2. One DIRECTORY ASSISTANCE INTERFACE PMS port is required for up to four Consoles. Two DIRECTORY ASSISTANCE INTERFACE PMS ports are required for five or more Consoles. 3. Each directory assistance terminal must be dedicated to a Console. This information is programmed into the PMS external computer. The ability to reassign directory assistance terminals to different Consoles is a feature of the PMS Directory Assistance Program. 4. If the attendant presses the keypad, the directory assistance request is invalid. 5. The data transfer between the PMS and NEAX2400 IPX is BISYNC Protocol at only 4800 or 9600 bps. The station number must be sent to the NEAX2400 IPX within 1.5 seconds of the request.
NEAX2400 IPX Hotel Features and SpecificationsPage 58NDA-24310, Issue 1 D-89 Direct Selection - Outside D-89Direct Selection - Outside General Description Ten DIRECT STATION SELECTION (DSS) [D-26] keys are provided on the Console for direct access to frequently called outside numbers or to emergency numbers such as fire, police, or ambulance. Operating Procedure To originate a call, pressLOOPkey and the desiredDSSkey. Service Conditions 1. A maximum of ten keys are provided for DIRECT STATION SELECTION [D-26] on each console. 2. DSS outside numbers are assigned via the MAT for each console individually. 3. DSS keys cannot be used in setting MESSAGE WAITING [M-6], DO NOT DISTURB [D-11], AUTOMATIC WAKE-UP [A-10], or similar services. 4. A maximum of 14 digits can be assigned per key. 5. DIRECT STATION SELECTION [D-26] services remain intact.