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NEC Neax 2400 Ipx Hotel Features And Specifications

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    							NEAX2400 IPX Hotel Features and Specifications
    NDA-24310, Issue 1Page 19
    Automatic Wake-Up DtermA-10D
    Service Conditions (cont’d)
    c.) When setting DO NOT DISTURB - Dterm, AUTOMATIC WAKE-UP - Dtermand MESSAGE
    WAITING:
    d.) When setting DO NOT DISTURB - D
    term, AUTOMATIC WAKE-UP - Dterm, MESSAGE
    WAITING and 2ND WAKEUP CALL - SAME GUEST STATION (MW lamp illuminates):
    In case of the MESSAGE WAITING lower display (MW lamp illuminates):
    Note:On the upper LCD, AUTOMATIC WAKE-UP - Dterm, 2ND WAKE-UP CALL - SAME GUEST STATION,
    DO NOT DISTURB - Dterm, and ROOM CUTOFF are displayed in order of priority.
    e.) When setting DO NOT DISTURB - D
    term, AUTOMATIC WAKE-UP - Dterm, MESSAGE
    WAITING, 2ND WAKEUP CALL - SAME GUEST STATION and ROOM CUTOFF (the MW
    lamp illuminates):
    f.) When going on-hook at the status of “e” after AUTOMATIC WAKE-UP - D
    termis activated (the
    MW lamp illuminates):XX:XX DD MW
    (Time and Date)
    >>>
    Lamp A Lamp B Lamp C Lamp DWake-Up Time
    Lit Lit Lit
    XX:XX YY:YY MW
    (Time and Date)
    >>>
    Lamp A Lamp B Lamp C Lamp DWake-UpTime SecondWake-UpTime
    Lit Lit Flashing
    XX:XX YY:YY DD
    (Time and Date)
    >>>
    Lamp A Lamp B Lamp C Lamp D
    Lit Lit Flashing
    Lamp A Lamp B Lamp C Lamp DXX:XX YY:YY MW
    (Time and Date)
    >>> Wake-UpTimeSecondWake-UpTime
    Lit Lit FlashingLit
    YY:YY DD RC MW
    (Time and Date)
    >>>
    Lamp A Lamp B Lamp C Lamp DSecond Wake-Up Time
    Lit Lit LitLit 
    						
    							NEAX2400 IPX Hotel Features and SpecificationsPage 20NDA-24310, Issue 1
    A-10D Automatic Wake-Up Dterm
    Service Conditions (cont’d)
    g.) When cancelling 2ND WAKEUP CALL - SAME GUEST STATION at the status “e” (the MW
    lamp illuminates):
    25. Maximum number of stations per LP that can be set for a single AUTOMATIC WAKE-UP time is
    determined by the system data.XX:XX DD RC MW
    (Time and Date)
    >>>
    Lamp A Lamp B Lamp C Lamp DWake-Up Time
    Lit Lit LitLit 
    						
    							NEAX2400 IPX Hotel Features and Specifications
    NDA-24310, Issue 1Page 21
    Announcement Service A-15
    A-15Announcement Service
    General Description
    This service feature allows a station user to hear a prerecorded announcement for various services such as:
    ALERT SERVICE [A-57]
    AUTOMATIC WAKE-UP [A-10]
    Confirmation announcement (See AUTOMATIC WAKE-UP) [A-10]
    DO NOT DISTURB [D-11] mode setting
    GROUP SERVICE THROUGH PMS [G-4]
    Hotel information
    Intercept announcement when a vacant level is dialed
    Language selection (Property Management System (PMS) option)
    Restricted call attempts (ROOM CUTOFF) [R-9]
    Tourist group information (tour group schedule & agenda)
    Operating Procedure
    To access
    1. Lift the handset or press theSPEAKERkey. Receive dial tone.
    2. Dial the associated announcement service access code. The NEAX2400 IPX responds with an
    announcement.
    3. Listen to the announcement and hang up.
    Service Conditions
    1. This feature requires one of the following hardware alternatives:
    a.) Central Office Trunk (COT) or 2W E&M trunk and an announcement machine.
    b.) Digital Announcement Trunk (DAT).
    2. Announcements can be arranged as continuous recordings (last-party disconnect) or to automatically
    disconnect after 30 seconds. An engineering traffic study is required to determine the number of interface
    trunks needed to accommodate each recording channel.
    3. If PMS Language Selection is utilized, ANNOUNCEMENT SERVICE can be provided according to
    Guest’s language.
    4. The following connections are available:
    a.) Multi-connection - many station users can connect to one announcement trunk at the same time.
    b.) Single connection - one station user can connect to one announcement trunk at the same time
    5. This feature is also available for the Tie Line trunk access to announcement trunk.
    6. The NEAX2400 IPX can be programmed to return Ring Back Tone before connection to the
    announcement machine is made.
    7. When this feature is activated from a Tie Line, the NEAX2400 IPX can be programmed to return answer
    supervision to far-end PBX.
    8. If PMS Language Selection is used, Announcement Service can be provided according to the Guest’s
    language.
    9. Checked out Guest Stations cannot use this feature, except for Room Cutoff Announcement. 
    						
    							NEAX2400 IPX Hotel Features and SpecificationsPage 22NDA-24310, Issue 1
    A-25 Attendant Console With Hotel Functions
    A-25Attendant Console With Hotel Functions
    General Description
    The NEAX2400 IPX Console provides regular business call handling and processing capabilities, as well as
    hospitality features. The console provides for the following special hospitality services:
    1. Individual keys to set and reset:
    AUTOMATIC WAKE-UP [A-10]
    MESSAGE WAITING [M-6]
    CHECK-IN/CHECKOUT [C-23]
    DO NOT DISTURB [D-11]
    SECRETARIAL SERVICE - GUEST STATION [S-74]
    ROOM STATUS [R-10]
    MANUAL SWITCHING OF C.O. INCOMING CALL DESTINATION[M-51]
    ROOM CUTOFF [R-9]
    AUDIT REPORT [A-26] (requires hotel printer)
    2. Special keys for incoming call identification:
    ADM - Incoming administrative calls
    DD - Incoming calls to stations in DO NOT DISTURB [D-11] mode
    EMG - OFF HOOK ALARM [O-6] - Emergency calls (option)
    GST - Incoming Guest station calls
    GST2 - Incoming foreign Guest station calls (option)
    HP - HOUSE PHONE/HOT LINE [H-8]
    OT - Overtime calls (option)
    WU - Wake-Up calls (option) (Morning Call [MC])
    3. Direct key access to frequently called Administration or service stations (i.e., room service, restaurant,
    maid, or C.O. number). These numbers are preassigned via the MAT. Ten keys are provided for this
    feature.
    4. The console provides the following displays:
    Calendar (date and time)
    Call Waiting (number of calls)
    Class of Service
    Name Display - System (for Administration stations)
    Room Status:
    - AUTOMATIC WAKE-UP [A-10]
    - DO NOT DISTURB [D-11]
    - GUEST NAME DISPLAY THROUGH PMS [G-5]
    - Language (PMS Option)
    - MESSAGE WAITING [M-6]
    - Optional data display (Refer to Service Condition 3.)
    - Room class
    - ROOM CUTOFF [R-9]
    - Room occupied
    - Station number
    - VIP (PMS option)
    Station/Trunk
    Tenant Number 
    						
    							NEAX2400 IPX Hotel Features and Specifications
    NDA-24310, Issue 1Page 23
    Attendant Console With Hotel Functions A-25
    General Description (cont’d)
    Note:If the Desk Console is used instead of the NEAX2400 IPX Hotel Attendant Console, the basic key allocations
    are different from the previous ones. The following illustration shows the Desk Console key positions and
    indications used in Hotel Systems. The operating procedures for each service are the same as the
    NEAX2400 IPX Hotel Attendant Console.
    Figure 1 Key Allocations of Desk Console
    Operating Procedure
    Refer to the NEAX2400 IPX How to Operate Attendant Console.
    Service Conditions
    1. Distance limitation between the NEAX2400 IPX and the console: up to 1000 feet (304 meters) using 25-
    pair, 24 AWG cable.
    2. Maximum of four consoles per PIM.
    3. A three-character and a five-character display can be used in conjunction with PMS to display additional
    Guest information instead of language and room class. For example, company name, complementary
    code, etc. may be displayed.
    4. The OAI name of the Administration station is displayed on the character display (Guest name display
    area) when Name Display service via OAI is available in the NEAX2400 IPX. When there is no name
    assigned for the Administration station, “ADM STATION” is displayed.
    TRKSL SVC SC
    DDO
    WUS
    WURDDRRCRMWRSTS
    DDSRCSMWS
    HWS BV
    MR CLR
    TG1
    TG6
    TG7
    TG8
    TG9
    TG10TG5
    TG4
    TG3
    TG2
    Enter
    Clear
    Exit
    L   6
    L   5
    L   4
    L   3
    L   2
    L   1
    12
    ABC3
    DEF
    6
    MNO5
    JKL4
    GHI
    9
    WXYZ8
    TUV7
    PQRS
    #∗0
    Cancel
    TalkSRC
    Answer
    DEST
    ReleaseHoldPosition Busy
    Position BusyNight Night
    PAGE REC
    Start Mute TF Recall NANS ADM Busy TIE LDN Alarm Position Available
    HWC HP DD GST OT ICPT
    LCD
    DSS key
    Hotel Function key
    The different key indications of the NEAX2400 IPX Attendant Console and the Desk Console are shown below:
    HOTEL ATTENDANT
    CONSOLE DESK CONSOLE
    WKUP (Set)
    WKUP (Reset)
    DD (Set)
    DD (Reset)
    RC (Set)
    RC (Reset)
    MW (Set)
    MW (Reset)WUS
    WUR
    DDS
    DDR
    RCS
    RCR
    MWS
    MWR
    HOTEL ATTENDANT
    CONSOLE DESK CONSOLE
    TKSL
    SRLC
    DD OVER
    PG
    RCL
    OTTRKSL
    SC
    DDO
    PAGE
    Recall
    OT 
    						
    							NEAX2400 IPX Hotel Features and SpecificationsPage 24NDA-24310, Issue 1
    A-26 Audit Reports
    A-26Audit Reports
    General Description
    The NEAX2400 IPX provides AUDIT REPORT printout of all rooms assigned specific Room Status conditions.
    For example, an AUDIT of all stations in DO NOT DISTURB [D-11] mode may be ordered. These REPORTS are
    generated by key operation and function codes entered from the Hotel Console. AUDIT REPORTS available from
    the printer are as follows:
    Table 7 Audit Report
    FUNCTION
    PRINTOUT INFORMATION
    CODE DEFINITION
    0 All Status All Status
    1
    Maid StatusTo be Cleaned
    2 Cleaned
    3 Readytosell
    4 Out of Service
    5 Repair Needed
    6 Vacant
    7
    Room ConditionOccupied
    8 MESSAGE WAITING set [M-6]
    9 AUTOMATIC WAKE-UP [A-10] (Room & Time)
    10 Vip Room (see service condition, PMS option)
    11 DO NOT DISTURB [D-11]
    12 ROOM CUTOFF [R-9]
    *
    Room ClassAll Class Audit
    21 Room Class 1
    22 Room Class 2
    23 Room Class 3
    24 Room Class 4
    25 Room Class 5
    26 Room Class 6
    27 Room Class 7
    28 Room Class 8
    29 Room Class 9
    20 Room Class 10
    2* Room Class 11
    2# Room Class 12 
    						
    							NEAX2400 IPX Hotel Features and Specifications
    NDA-24310, Issue 1Page 25
    Audit Reports A-26
    Operating Procedure
    To order AUDIT REPORTS printouts from the Console or Front Desk Terminal
    1. Press theAUDkey. The associated lamp illuminates
    2. Press theSTSkey. Dial the desired function code.
    3. The function code is displayed. Press theENTERkey.
    4. All displayed information is cleared and lamps are extinguished. Printout begins.
    Service Conditions
    1. VIP classification must be entered via PMS.
    2. Room classifications are assigned via the MAT.
    3. Guest name and optional data (Language, etc.) are displayed on the Console, but are not included in the
    printout.
    4. Hotel printer is necessary for this service feature.
    5. Only one audit may be run at a time.
    6. Status information is automatically printed out when the following services are performed:
     MAID STATUS [M22] (from Guest room only).
     AUTOMATIC WAKE-UP [A-10] (unanswered, blocked calls). 
    						
    							NEAX2400 IPX Hotel Features and SpecificationsPage 26NDA-24310, Issue 1
    A-48 Automatic Message Waiting Lamp Off
    A-48Automatic Message Waiting Lamp Off
    General Description
    This feature provides for Guest station MESSAGE WAITING [M-6] lamps to automatically turn off after Guests
    have called predetermined Administration Stations (i.e. Message Center) to retrieve messages.
    Operating Procedure
    When a Guest calls the Administration Station to retrieve a message, the MESSAGE WAITING [M-6] lamp on the
    associated Guest telephone is automatically extinguished and the MESSAGE WAITING [M-6] data is cleared.
    Service Conditions
    1. This service is only available when the MESSAGE WAITING [M-6] has been set from:
    a.) Front Desk Terminal (Model 90 or 120 PMS).
    b.) Front Desk Terminal or Console (Model 60 PMS).
    2. This feature is not available when calling the Console.
    3. Message Waiting lamps set by Message Center Interface will not be cancelled by AUTOMATIC
    MESSAGE WAITING LAMP OFF [A-48].
    4. Refer to MESSAGE WAITING [M-6] for more information. 
    						
    							NEAX2400 IPX Hotel Features and Specifications
    NDA-24310, Issue 1Page 27
    Alert Service A-57
    A-57Alert Service
    General Description
    In an emergency situation, the Console or Special Administration Station may initiate the ALERT SERVICE. All
    Guest stations and Special Administration Stations are called, using a distinctive ringing pattern, and connected to
    an emergency announcement.
    At this time, if D
    terms are used for Guest stations, the DtermLCDs will indicate emergency.
    Operating Procedure
    To set ALERT SERVICE from Console
    1. Press theLOOPkey.
    2. Dial the access code for Alert Service Setting.
    a.) Receive service set tone.
    b.) All the Guest Stations and all the Special Administration are rung.
    3. Press theRELEASEkey.
    To cancel ALERT SERVICE from Console
    1. Press theLOOPkey.
    2. Dial the access code for Alert Service Cancel. Receive service set tone.
    3. Press theRELEASEkey.
    To set ALERT SERVICE from Special Administration Station
    1. Lift the handset. Receive dial tone.
    2. Dial the access code for Alert Service Setting.
    a.) Receive service set tone.
    b.) All the Guest Station and all the Special Administration Station are rung.
    3. Replace the handset.
    To cancel ALERT SERVICE from Special Administration Station
    1. Lift the handset. Receive dial tone.
    2. Dial the access code for Alert Service Cancel. Receive service set tone.
    3. Replace the handset.
    To answer
    1. The Stations rung by the Alert Service lifts the handset. Announcement is heard from the Announcement
    Machine.
    Note
    2. Replace the handset.
    Note:On answering, the station is automatically connected to an announcement machine. If Language service has
    been specified by PMS, the Guest will receive the announcement in their own language.
    Service Conditions
    1. A Guest station is called every 2 seconds, to a maximum of 24 stations per Module Group ringing
    simultaneously. The stations are called in ascending order, based on Line Equipment Number (LEN) per
    Module Group (MG). After all stations in a Port Interface Module (PIM) have been called, the process is
    repeated in an attempt to reach stations that did not answer, were busy, or were blocked. Unreachable
    stations will be tried three times by the NEAX2400 IPX. 
    						
    							NEAX2400 IPX Hotel Features and SpecificationsPage 28NDA-24310, Issue 1
    A-57 Alert Service
    Service Conditions (cont’d)
    2. Stations will be retried if the Guest does not answer, the line is busy, or the line is in LINE LOCKOUT
    [L-3]. Stations in the Make Busy condition are not called. The unanswered Guest information is printed
    out from the hotel printer. Note that the information is also printed out when the called station is a Guest
    Room - D
    term.
    3. ALERT SERVICE overrides DO NOT DISTURB [D-11].
    4. Special Administration Stations are also called.
    5. The ringing pattern used with ALERT SERVICE is shown below. This pattern may not be changed.
    6. If a printout of responses (i.e., answered, blocked, busy) is required, the hotel printer must support a
    minimum of 220 characters per second (CPS).
    7. When announcement trunks for ALERT SERVICE in different languages are provided, the Guest receives
    the announcement in his/her own language. In this case, the Guests are connected to the announcement
    trunk in multiple connection, and if the Guest does not go on hook after hearing the announcement, the
    call is disconnected automatically after 30 seconds.
    8. While Guest stations are ringing, the LCDs on the Guest room D
    terms (if used) will display:
    ON
    OFF
    0.2 sec0.4 sec
    1 sec 0.2 sec0.4 sec 0.4 sec 0.4 sec
    EMERGENCY CALL
    (Time and Date)
    >>> 
    						
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