NEC Medical Center System Operations Manual
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NDA-30026 Revision 6 Appendix Page 9 Medical Center System Operations Manual - JAVA Edition Error and User Interface MessagesThis section contains a list of error messages that might appear during some beeper operations. Beeper Interface Not Installed - The beeper interface software that would handle the communications between UAP Applications and the local beeper terminal is either not installed or has not been installed properly. Beeper Interface Offline - The beeper terminal is not communicating with the beeper interface software or in not active. First check that the beeper interface is active, then check the physical connection between the UAP’s communication port and the beeper terminal’s communication port. If the error continues to occur, check the beeper interface configuration, and ensure that the communication device port is accurate. Queue Status Error [x] - While attempting to send an IPC message to the beeper interface, a message queue error occurred. The value [x] is the system error that occurred. This error occurs very infrequently. However, in the event that this error does occur, take note of the error number, and contact the site technician. Restarting the beeper interface and/or the MCS menu process should correct this error condition. Unable to send beeper message - The MCS menu process was unable to send an IPC message to the beeper interface. This error is usually a result of the beeper interface terminating abnormally. Make sure that the beeper interface software is active. If the software is active, this message indicates that other message interface problems are occurring in the system. Check the APM error log. Failure: Timed Out - The MCS menu process timed-out waiting for a response from the beeper interface software. If the beeper interface appears to be active and this message occurs frequently, you need to increase the response timer. Failure: Out-of-service - The beeper interface timed-out waiting for an acknowledgment from the beeper terminal. If the beeper terminal appears to be functioning properly and the error occurs frequently, you need to increase the response timer between the beeper interface software and the beeper terminal.
Appendix Page 10 NDA-30026 Revision 6 Medical Center System Operations Manual - JAVA Edition Interface ConfigurationA special UNIX user account, bpradm, allows access to configurable interface data. This section presents most of the screens that you might need to access during installation and support of the interface. Main Menu After logging into the UNIX system with the user account name bpradm, the following menu displays. Figure A-8 Beeper Interface Administration Menu In the figure above, the interface status is active. When the status is active, you can start and stop the interface from this menu as well as view some of the log files and set the interface configurable data. Beeper Interface Administration Menu Interface Status: Active Version: 1.0 Options View Log File Erase Log File Initialize Interface Terminate Interface Configuration UNIX Logout
NDA-30026 Revision 6 Appendix Page 11 Medical Center System Operations Manual - JAVA Edition Configuration MenuSelecting Configuration displays the following menu of options: Figure A-9 Configuration Menu Valid commands or options are indicated by the bold underlined letters. Each option is discussed in detail below. Configuration Files To modify the configuration files enter “C” at the Enter Option prompt. All the configuration files, will be displayed as shown in the following window: Figure A-10 Configuration Files You will rarely need to change this information. These files indicate the location of configuration data. Interface Configuration Menu Modify C onfiguration Files Modify M isc Parameters Modify P ort Parameters Modify T imer Parameters S ave Configuration Q uit to Main Menu Enter Option: [ ] Enter transaction log file name (/oai/app/beeper/log/trans.log) : Enter beeper log file name (/oai/app/beeper/log/beeper.log) : Enter fifo device name (/oai/app/beeper/beeper.fifo) : Enter beeperq executable name (/oai/app/beeper/bin/beeperq) : Enter beeperq log file name (/oai/app/beeper/log/beeperrq.log) : Enter beeperq qkey filename (oai/app/beeper/cfg/config) :
Appendix Page 12 NDA-30026 Revision 6 Medical Center System Operations Manual - JAVA Edition Once the configuration file update is complete, you will be returned to the Configuration Main Menu. Miscellaneous Parameters To modify the miscellaneous parameters enter “M” at the Enter Option prompt. The window shown below will be displayed. Once you have entered the parameters you will be returned to the Configuration Main Menu. Figure A-11 Misc Parameters Window These miscellaneous parameters are vendor specific. In most cases the default values should work. Enter log level value (9) : Enter modem dial number (): Enter pager name (PGI) : Enter pager password (000000):
NDA-30026 Revision 6 Appendix Page 13 Medical Center System Operations Manual - JAVA Edition Port Parameters To modify the port parameters enter “P” at the Enter Option prompt. The window shown below will be displayed. Figure A-12 Port Parameters Window The port parameters are also vendor specific. In most cases the default values should work. Once you have entered the parameters you will be returned to the Configuration Main Menu. Timer Parameters To modify the timer parameters enter “T” at the Enter Option prompt. The timer parameters, will be displayed as shown in the window below. Figure A-13 Timer Parameters Window Enter serial port device name (/dev/tty2a) : (9600-8-e-1) Enter Speed of port (9600) : Enter Data size (8/7) of port (8) : Enter Parity (n/o/e) of port (e) : Enter Stop Bits of port (1) : Enter cr wait timer value (2 sec) : Enter ID wait timer value (10 sec) : Enter transaction wait timer value (10 sec): Enter send wait timer value (30 sec) : Enter cr retry value (5 times) : Enter transaction retry valu (3 times) :
Appendix Page 14 NDA-30026 Revision 6 Medical Center System Operations Manual - JAVA Edition The timer parameters relate to the TAP message format. These timing variables might require coordination with the vendor specific beeper terminal data. Once you have entered the parameters you will be returned to the Configuration Main Menu. Viewing Transaction Log Files You can view the current transaction log by selecting View Log File option from the main screen. Three log files are saved by the beeper interface: One traces transaction messages between OAI application and the beeper interface, a second traces transaction messages between the beeper interface and the beeper terminal interface, and the third is a transaction only file. The third transaction log file will contain the results of each beeper request received by the interface. The disposition of each request is logged in this file - success or failure. Below is an illustration of the View Log File Menu: Figure A-14 View Log File Menu View Log File Menu View Beeper Log File View BeeperQ Log File View Beeper Transaction Log File Main Menu Enter Option: [ ]
NDA-30026 Revision 6 Appendix Page 15 Medical Center System Operations Manual - JAVA Edition Select the log file that you want to view. A screen similar to the following displays. You can use PgUp and PgDn as well as command line options that are listed across the bottom of the display. These options are described below: Figure A-15 Beeper Transaction Log The AutoScroll feature allows you to view the file in real-time. As new messages are received, they display at the bottom of the screen. The other command line options allow you to move within the file, print a screen display or the complete file, or execute an external UNIX command. Beeper Transaction Log Tue Aug 22 1BEGINNING OF DATA 08/10-14:24:35 REPLY COMPLETE [ :No error ] 08/10-16:11:56 REPLY COMPLETE [ :No error ] 08/11-13:07:52 REPLY COMPLETE [ :No error ] END OF DATA Search Top Bottom Command Print AutoScroll
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