NEC Medical Center System Operations Manual
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NDA-30026 Revision 6Page 129 Medical Center System Operations Manual - JAVA Edition SYSTEM ADMINISTRATION Resend an RSC RequestUse the Resend command on the Outstanding RSC Requests screen to send an outstanding restriction class message to the PBX that could not be sent previously. Figure 7-16 Resend Outstanding RSC Request Procedure MCS Status Attendant Status Medical Center System Call Status Trnfr S SupervisorTue Aug 17 09:02 am D Off-line *** Outstanding RSC Requests *** Extension: Restriction: Stamped: Resend Delete View Print QuitEnter Extension: to search, to return to command line Extension Rstr Stamped (1) (2) Action Result Ty p e r to select the Resend command. (1) An extension number entry field displays at the bottom of the screen, and a highlighted heading displays at the top of the screen. (2) Type part or all of the extension number for which the RSC request was originally sent to the PBX. To display all the outstanding RSC requests, press Enter when the cursor is on the blank entry field.The matching extensions display. Using the arrow keys, move the highlight to the desired extension and press Enter to resend the RSC request to the PBX.The RSC request is sent, the Outstanding RSC Request screen displays, and the cursor is positioned on the command line.
Page 130NDA-30026 Revision 6 SYSTEM ADMINISTRATION Medical Center System Operations Manual - JAVA Edition Delete an RSC RequestUse the Delete command on the Outstanding RSC Requests screen to remove an RSC request from the outstanding RSC file. Note:Use this command if you have removed the extension. Figure 7-17 Delete Outstanding RSC Request Procedure MCS Status Attendant Status Medical Center System Call Status Trnfr S SupervisorTue Aug 17 09:02 am D Off-line *** Outstanding RSC Requests *** Extension: Restriction: Stamped: Resend Delete View Print QuitEnter Extension: to search, to return to command line Extension Rstr Stamped (1) (2) Action Result Ty p e d to select the Delete command. (1) An extension number entry field displays at the bottom of the screen, and a highlighted heading displays at the top of the screen. (2) Type all or part of the extension number for which the RSC request was originally sent to the PBX. To display all of the outstanding RSC requests, press Enter on the blank entry field.The matching extensions display. Using the arrow keys, move the highlight to the desired extension and press Enter.The message “Do you want to delete this? (Y/N)” displays at the bottom of the screen. Ty p e Y and press Enter to confirm the deletion; type N and press Enter to cancel it.If the deletion is confirmed, the word “Deleted” displays in the Attendant Status Window. “Record not deleted” displays if the deletion was cancelled. The cursor is positioned on the command line.
NDA-30026 Revision 6Page 131 Medical Center System Operations Manual - JAVA Edition SYSTEM ADMINISTRATION View Outstanding RSC RequestsUse the View command on the Outstanding RSC Requests screen to display outstanding RSC requests for on-screen viewing or printing. Figure 7-18 View Outstanding RSC Requests MCS Status Attendant Status Medical Center System Call Status Trnfr S SupervisorTue Aug 17 09:02 am D Off-line *** Outstanding RSC Requests *** Extension: Restriction: Stamped: Resend Delete View Print Quit (1) (2) Starting Key: Ending Key: to begin, to Return to Command LIne Top of File *** Outstanding RSC Requests *** Extension Rstr Stamped 3601 End of File DownPage UpPage Search Top Bottom Print Quit12 08/10 10:16a 3688 369210 1208/17 08:12a (3) 08/15 11:16p
Page 132NDA-30026 Revision 6 SYSTEM ADMINISTRATION Medical Center System Operations Manual - JAVA Edition Procedure Action Result Ty p e v to select the View command. (1) A window displays prompts for the starting and ending keys for the search range. (2) Type the starting extension number and the ending extension number, pressing Enter after each.All records within the given range display. Use the DownPage command to move forward one page, the UpPage command to move back one page, the To p command to move to the beginning of the display, and the Bottom command to move to the end of the display. Search the Display : Ty p e s to select the Search command. At the prompt, type the desired pattern and press Enter. Print the Display : Type p to select the Print command. At the prompt, type f to print the whole file or s to print the screen and press Enter.All occurrences of the given pattern on that page are highlighted. There is a pause while the material is sent to the printer. Then the cursor is positioned on the command line. To exit the Outstanding RSC Request display, type q (quit).The Outstanding RSC Requests screen displays, and the cursor is positioned on the command line.
NDA-30026 Revision 6Page 133 Medical Center System Operations Manual - JAVA Edition SYSTEM ADMINISTRATION Print Outstanding RSC RequestsUse the Print command on the Outstanding RSC Request screen to print all or part of the outstanding RSC requests in the database. Figure 7-19 Print Outstanding RSC Requests Procedure MCS Status Attendant Status Medical Center System Call Status Trnfr S SupervisorTue Aug 17 09:02 am D Off-line *** Outstanding RSC Requests *** Extension: Restriction: Stamped: Resend Delete View Print Quit Starting Key: Ending Key: to begin, to Return to Command LIne Action Result Ty p e p to select the Print command. A window displays with prompts for the starting and ending keys for the search range. Type the first record value and press Enter, and type the last and press Enter.All records within the given range are sent to the printer, and the cursor is positioned on the command line.
Page 134NDA-30026 Revision 6 SYSTEM ADMINISTRATION Medical Center System Operations Manual - JAVA Edition Outstanding DID Requests Use the Outstanding DID Requests option on the MCS System Administration menu to manage DID requests that were unsuccessfully sent to the PBX and were entered into the database of outstanding DID requests as a result. Figure 7-20 Outstanding DID Requests Outstanding DID DatabaseIf an error occurs when a message about a DID change is sent to the PBX, the message is entered automatically into the database of outstanding DID requests. These outstanding requests remain in this database until the supervisor indicates their disposition through this option. Display FieldsThe records in the DID display show whether the DID number involved in the transaction is to be made available for future use (removed) or is to remain active. This table reflects the Logical/Physical table used by the PBX. There are two sets of DID numbers and two sets of extensions listed per entry. The first set indicates where the DID number is to be routed, and the second set indicates what happens to the old extension, such as restoring it to a discharged restriction and clearing the patient’s DID from its table. MCS Status Attendant Status Medical Center System Call Status Trnfr S SupervisorTue Aug 17 09:02 am D Arrow keys to move cursor, to select, to quit *** MCS System Administration *** RSC Descriptions Extension Maintenance Outstanding RSC Requests Outstanding DID Requests Quit Patient DID Numbers Off-line (1) (2) *** Outstanding DID Requests *** DID Number: Extension: Resend Delete View Print Quit: Restriction: Extension: DID Number: Restriction: Remove DID: Stamped:
NDA-30026 Revision 6Page 135 Medical Center System Operations Manual - JAVA Edition SYSTEM ADMINISTRATION Procedure Action Result On the MCS System Administration menu, type u to select the Outstanding DID Requests option.The Outstanding DID Requests screen displays. Refer to the following pages for a description of each command on the Outstanding DID Requests screen. To exit the Outstanding DID Requests screen, type q (quit).The MCS System Administration menu displays.
Page 136NDA-30026 Revision 6 SYSTEM ADMINISTRATION Medical Center System Operations Manual - JAVA Edition Resend a DID RequestUse the Resend command on the Outstanding DID Requests screen to send an outstanding DID message to the PBX that could not be sent previously. Figure 7-21 Resend Outstanding DID Request Procedure MCS Status Attendant Status Medical Center System Call Status Trnfr S SupervisorTue Aug 17 09:02 am D Off-line (1) (2) *** Outstanding DID Requests *** DID Number: Extension:: Restriction: Extension: DID Number: Restriction: Remove DID: Stamped: Resend Delete View Print QuitEnter DID Number: to search, to return to command line DID Ext Rstr Ext DID Rstr Remove Stamped Action Result Press Enter to select the Resend command. (1)An extension number entry field displays at the bottom of the screen, and a highlighted heading displays at the top of the screen. (2) Type the DID number in the entry field and press Enter. To display all the outstanding DID requests, press Enter when the cursor is on the blank entry field.The matching DID requests display. Using the arrow keys, move the highlight to the desired DID request. Press Enter to resend the request to the PBX.The DID request is sent, the Outstanding DID Requests screen displays, and the cursor is positioned on the command line.
NDA-30026 Revision 6Page 137 Medical Center System Operations Manual - JAVA Edition SYSTEM ADMINISTRATION Delete a DID RequestUse the Delete command on the Outstanding DID Requests screen to remove a DID request from the file of outstanding DID requests. Figure 7-22 Delete Outstanding DID Request Procedure MCS Status Attendant Status Medical Center System Call Status Trnfr S SupervisorTue Aug 17 09:02 am D Off-line (1) (2) *** Outstanding DID Requests *** DID Number: Extension:: Restriction: Extension: DID Number: Restriction: Remove DID: Stamped: Resend Delete View Print QuitEnter DID Number: to search, to return to command line DID Ext Rstr Ext DID Rstr Remove Stamped Action Result Ty p e d to select the Delete command. (1) An extension number entry field displays at the bottom of the screen, and a highlighted heading displays at the top of the screen. (2) Type the DID number to the entry field and press Enter. To display all the outstanding DID requests, press Enter when the cursor is on the blank entry field.The matching DID requests display. Using the arrow keys, move the highlight to the desired DID request and press Enter.The message “Do you want to delete this? (Y/N)” displays at the bottom of the screen. Ty p e Y and press Enter to confirm the deletion. Type N and press Enter to cancel it.If deletion is confirmed, the word “Deleted” displays in the Attendant Status Window. “Record not deleted” displays if the deletion was cancelled. The cursor is positioned on the command line.
Page 138NDA-30026 Revision 6 SYSTEM ADMINISTRATION Medical Center System Operations Manual - JAVA Edition View Outstanding DID RequestsUse the View command on the Outstanding DID Requests screen to display outstanding DID requests for viewing or printing. Figure 7-23 View Outstanding DID Requests Procedure MCS Status Attendant Status Medical Center System Call Status Trnfr S SupervisorTue Aug 17 09:02 am D Off-line (1) (2) *** Outstanding DID Requests *** DID Number: Extension:: Restriction: Extension: DID Number: Restriction: Remove DID: Stamped: Resend Delete View Print Quit (3) Starting Key: Ending Key: to begin, to Return to Command LIne Top of File *** Outstanding DID Requests *** DID Ext Rstr Ext DID Rstr Remove Stamped 4601 End of File DownPage UpPage Search Top Bottom Print Quit12 08/10 10:16a 4688 469210 1208/17 08:12a 08/15 11:16p 12 10 12 3300 3644 30453300 3644 36924601 4633 4692No Yes Yes Action Result Ty p e v to select the View command. (1) A window displays prompts for the starting and ending keys for the search range. (2) Type the starting extension number and the ending extension number, pressing Enter after each.All records within the given range display for viewing. Use the DownPage command to move forward one page, the UpPage command to move back one page, the To p command to move to the beginning of the display, and the Bottom command to move to the end of the display. Action Result