NEC Attendant Management System Operations Manual
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NDA-30046 Revision 4.0Page 87 Attendant Management System Operations Manual Extension Maintenance Procedure Action Result On the Extensions screen, press Enter to select the Add command. (1)The first field is highlighted for data entry. (2) Use the arrow keys to move among the fields, the backspace key to erase data entered in error, and the space bar to toggle among options within a field. Enter data in each field. See Fields by Record Type on page 125 for the field definitions. Press Enter after each entry.The message “ Do you want to insert this? (Y/N) ” appears. Ty p e y and press Enter to confirm the addition, or Type n and press Enter to cancel the addition.If entry is confirmed, the word “ Inserted” is displayed in the Attendant Status window to show that the record has been inserted into the database. “ Record not inserted” is displayed if the addition was cancelled. The cursor is positioned on the command line.
Page 88NDA-30046 Revision 4.0 Extension Maintenance Attendant Management System Operations Manual Delete Extension Use this procedure to delete an extension. Make sure to remove an extension from any assignments in the employee or internal database before deleting it from AMS through this option. Figure 5-3 Delete an Extension Attendant Status Call Status *** Extensions *** Extension: Sta. Type: Tenant: Restriction: Fax #: Department: Bldg/Floor: E-mail: Extension Sta. Type Enter Extension: Up/Down arrows to move, to quit, MoreTe n a n t 1002 1003 1004 1005 1006Digital Digital Analog Digital Analog1 1 1 1 1 (1) (2) (3) Add Delete Modify View Print Quit Attendant Management System Attendant-1 Tue Aug 17 09:02 am Calls Q’d Trnfr S D *** Extensions *** Extension: Sta. Type: Tenant: Restriction: Fax #: Department: Bldg/Floor: Do you want to delete this? (Y/N)
NDA-30046 Revision 4.0Page 89 Attendant Management System Operations Manual Extension Maintenance Procedure Action Result Enter d to select the Delete command. (1)A number entry field appears below. At the top of the screen, a heading is highlighted. Type part or all of the extension and press Enter. To display all the matching records, press Enter when the blank entry field is highlighted.All of the matching extensions in the database are displayed. (3) Using the arrow keys, move the highlight to the desired extension and press Enter. The record type screen appears with the field entries of the selected extensions displayed. The message “ Do you want to delete this? (Y/N) ” is displayed below. Ty p e y and press Enter to confirm the deletion, or Type n and press Enter to cancel the deletion.If deletion is confirmed, the word “ Deleted” is displayed in the Attendant Status window to show that the record has been deleted from the database. “ Record not deleted” is displayed if the deletion was cancelled. The cursor is positioned on the command line.
Page 90NDA-30046 Revision 4.0 Extension Maintenance Attendant Management System Operations Manual Modify Extension Use this procedure to make changes to the field entries of a particular extension. Be sure to coordinate changes to an extension assignment through this option with extension information in the database (i.e., Database Administration option) and at the PBX MAT. All of these assignments for an extension should correspond to one another. Figure 5-4 Modify An Extension Procedure Calls Q’d Attendant Status Attendant Management System Call StatusTrnfr S Attendant-1 Tue Aug 17 09:02 am D *** Extensions *** Extension: Sta. Type: Tenant: Restriction: Fax #: Department: Bldg/Floor: : Add Delete Modify View Print Quit Extension Sta. Type Enter Extension: Up/Down arrows to move, to quit, MoreTenant 1002 1003 1004 1005 1006Digital Digital Analog Digital Analog1 1 1 1 1*** Extensions *** Extension: Sta. Type: Tenant: Restriction: Fax #: Department: Bldg/Floor: Press to return to command line (1) (2) 32001 Digital 1 2 555-3600 Hum Res 1/4 (3) Action Result Enter m to select the Modify command. (1) An extension entry field appears below. At the top of the screen, a heading is highlighted. Type part or all of the extension of the record to be modified and press Enter. To display all extensions, press Enter when the blank entry field is highlighted.All the matching extensions in the database display. (2)
NDA-30046 Revision 4.0Page 91 Attendant Management System Operations Manual Extension Maintenance View Extensions Use this procedure to display selected extensions for on-screen viewing or printing. Figure 5-5 View Extension Range Values The first digit of the beginning value must be smaller than the first digit of the ending value. For instance, if “41” is entered as the beginning value and “299” is entered as the end, the search will fail because 4 is greater than 2. Calls Q’d Attendant Status Call StatusTrnfr S D *** Extensions *** Extension: Sta. Type: Tenant: Fax #: Department: Bldg/Floor:(1) Key: Extension Starting Key: Ending Key: 14991000 # Add Delete Modify View Print Quit *** Extensions *** Top of File Extension Sta. Type Tenant 1001 Default RSC: Department: Mail Stop: More D ownPage UpPage Search Top Bottom Print Quit Digital 1 1 Human Resources Elm 1-140 1002 Default RSC: Department: Mail Stop:Digital 1 1 Engineering Elm 1-220 1003 Digital 1 Attendant Management System Supervisor Tue Aug 17 09:02 am
Page 92NDA-30046 Revision 4.0 Extension Maintenance Attendant Management System Operations Manual Procedure Action Result On the record type screen, enter v to select the View command. (1)A window appears, requesting the search key and the starting and ending values, or keys, for the search range. (2) Type the first record value and press Enter and then the last and press Enter to give the range of records to be viewed. All records within the range shown are displayed. (3) Use the DownPage command to move forward one page, the UpPage command to move back one page, the Top command to move to the beginning of the display, and the Bottom command to move to the end of the display. Search the Display: Enter s to select the Search command. At the prompt, type the desired pattern and press Enter.All occurrences of the pattern on that page are highlighted. Print the Display: Enter p to select the Print command. At the prompt, enter f to print the whole file or s to print just the screen and press Enter.There is a pause while the file is sent to the printer. Then the command line returns. To exit the display, enter q (quit). The Extensions screen reappears, and the cursor is positioned on the command line.
NDA-30046 Revision 4.0Page 93 Attendant Management System Operations Manual Extension Maintenance Print Extensions Use this procedure to print all or part of the AMS extension assignments. Figure 5-6 Print Extensions Range Values The first digit of the beginning value must be smaller than the first digit of the ending value. (For instance, if 41 is entered as the beginning value and 299 is entered as the end, the search will fail because 4 is greater than 2.) Procedure Calls Q’d Attendant Status Attendant Management System Call Status Trnfr S Supervisor Tue Aug 17 09:02 am D *** Extensions *** Extension: Sta. Type: Tenant: Restriction: Fax #: Department: Bldg/Floor: E-mail: Add Delete Modify View Print Quit (1) (2) Starting Key: Ending Key: to begin, to return to command line Key: Extension Action Result On the record type screen, enter p to select the Print command. (1)A window requests the search key, and the starting and ending values, or keys, for the search range. (2) Using the space bar, toggle between the displayed keys and press Enter to select the desired key. Type the first record value and press Enter. Type the last and press Enter to give the range of records to be printed.All records within the given range are sent to the printer. The cursor is positioned on the command line.
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NDA-30046 Revision 4.0Page 95 Attendant Management System Operations Manual Login Name Maintenance Chapter 6 Login Name Maintenance Use the Login Name Maintenance option on the Main Menu to add, delete, and modify login names and passwords and to print and view attendant names. Login names are also used when generating reports in the AMS. Figure 6-1 Login Name Maintenance Attendant Status Attendant Management System Attendant-1 Tue Aug 17 09:02 am *** Main Menu *** Database Administration Real-Time Screening System Configuration Display Configuration Quit Extension Maintenance Login Name Maintenance *** Attendant Login Name *** Operator Name: Password: Database Access: Supervisor Privileges: Add Delete Modify View Print Quit DownPage UpPage Search Top Bottom Print Quit ! *** Attendant Login Name *** Name Database Access Supervisor Privileges amy john lisa mike terryYes No No Yes YesNo No No No Yes End of File # Top of File
Page 96NDA-30046 Revision 4.0 Login Name Maintenance Attendant Management System Operations Manual Introduction Use this option to maintain names, passwords, and access privileges for all attendants. You can add, delete, change, view, and print any number of attendant names. There must be at least one supervisor login name and password in the system at all times. AMS is installed with a default supervisor login name and password, whereas all attendant names and passwords must be entered via this option. Search FunctionAMS can search for a specific name from the full list of attendant names when you enter the full attendant name. Names are not retrieved and displayed from partial entries. Procedure Action Result On the Main Menu, enter l to select the Login Name Maintenance option. (1)The first Attendant Login Name screen displays. (2) Refer to the following sections of this chapter for descriptions of each function provided by the new command line. To exit the Extensions screen, enter q (quit).The Main Menu reappears.