NEC Attendant Management System Operations Manual

							NDA-30046 Revision 4.0Page 77
Attendant Management System Operations Manual Database Administration
Procedure  
Action Result
On the record type screen, press Enter to 
select the Add command. (1)The first field is highlighted for data 
entry. (2) 
Using the arrow keys to move among the 
fields and the space bar to toggle among 
field options, enter data to each field 
configured for the record type, according to 
the field definitions in Chapter 9, “Display 
Configuration”,  on page 121. Press Enter 
after each entry.
If you enter an extension in an Employee or 
Internal Location record that is not assigned 
through the Extension Maintenance option, 
the message “Extension does not exist, do 
you want to add? ” appears. 
To add the new extension, enter y and 
a second screen appears to enter 
information for the new extension 
record to the database. (See Chapter 
5, Extension Maintenance, on page 
85 for more information.)
If you do not want to add the new 
extension record to the database, 
enter n to return to the field and enter 
a different extension.The message “
Do you want to insert 
this? (Y/N)
” appears.
Ty p e  
y and press Enter to confirm the 
addition, or 
Type n and press Enter to cancel the 
addition.If confirmed, the word “
Inserted” is 
displayed in the Attendant Status window 
to indicate that the record has been 
inserted into the database. 
“
Record not inserted” is displayed if 
the addition was cancelled. The cursor is 
positioned on the command line. 
						

							Page 78NDA-30046 Revision 4.0
Database Administration Attendant Management System Operations Manual
Delete Database Record
Use this procedure to delete a record of the type selected from the database. 
Deleting a record from the database through this option does not affect its 
assignment via the Extension Maintenance option.
Figure 4-3   Delete A Record
(1)
Calls Q’d    Attendant Status Attendant Management System
   Call StatusTrnfr
S      
SupervisorTue Aug 17 09:02 am
D       *** Employees ***
Name:
Extension:
Messages:
Home Phone:
Car Phone:
Title:
Beeper:
E-mail:
Add Delete Modify View Print Quit(2)
Employee  Number Note
Atherby, Jim
Enter Name or Extension: At Atkinson, Kimberly
Atley, Mike
Attendant-2
Attison, Gary32001
56839
34298
Up/Down arrows to select,  to transfer, Suite G 4th Floor #3772
Administration Office
Floater, Maintenance Crew
Human Resources Dept. 19870
More*** Employees ***
Name:
Extension:
Messages:
Home Phone:
Car Phone:
Title:
Beeper:
E-mail:
Do you want to delete this? (Y/N) 32001 Atterby, Jim
0
555-2398
Sr. Engineer 
						

							NDA-30046 Revision 4.0Page 79
Attendant Management System Operations Manual Database Administration
Procedure
Action Result
Enter d to select the Delete command. 
(1)A name or number entry field appears 
below. At the top of the screen, a heading 
is highlighted.(2) 
Type part or all of the name or number 
and press 
Enter. To display all the 
matching records, press 
Enter when the 
blank entry field is highlighted.All of the matching names or numbers in 
the database appear. (2)
Using the arrow keys, move the highlight 
to the desired name or number and press 
Enter.The record type screen is displayed and 
the field entries of the selected guest are 
displayed. The message “
Do you want 
to delete this? (Y/N)
” is displayed 
below.    
Ty p e  
y and press 
Enter to confirm the 
deletion, or
Type n and press 
Enter to cancel the 
deletion.If deletion was confirmed, the word 
“
Deleted” is displayed in the Attendant 
Status window to show that the record has 
been deleted from the database. 
“
Record not deleted” is displayed if 
the deletion was cancelled. The cursor is 
positioned on the command line. 
						

							Page 80NDA-30046 Revision 4.0
Database Administration Attendant Management System Operations Manual
Modify Database Record
Use this procedure to make changes to the field entries of a particular database 
record. Remember that extensions entered to Employee and Internal Location 
records must first be assigned through the Extension Maintenance option.
Figure 4-4   Modify A Record
External Numbers
To search for external numbers, enter them exactly as they appear in the database, 
including parentheses and dashes. The actual number-called field should contain 
any required area code or prefixes, such as “9”—but should not contain non-
numeric characters.
(1)
(2)
Calls Q’d    Attendant Status Attendant Management System
   Call StatusTrnfr
S      
SupervisorTue Aug 17 09:02 am
D       *** Employees ***
Name:
Extension:
Messages:
Home Phone:
Car Phone:
Title:
Beeper:
E-mail:
Add Delete Modify View Print Quit
Employee  Number Note
Atherby, Jim
Enter Name or Extension: At Atkinson, Kimberly
Atley, Mike
Attendant-2
Attison, Gary32001
56839
34298
Up/Down arrows to select,  to transfer, Suite G 4th Floor #3772
Administration Office
Floater, Maintenance Crew
Human Resources Dept. 19870
More
*** Employees ***
Name:
Extension:
Messages:
Home Phone:
Car Phone:
Title:
Beeper:
E-mail:
 to accept,  to quit 32001 Atterby, Jim
0
555-2398
Sr. Engineer(3) 
						

							NDA-30046 Revision 4.0Page 81
Attendant Management System Operations Manual Database Administration
Procedure
Action Result
Enter m to select the Modify command. 
(1) A name or number entry field appears 
below. At the top of the screen, a heading 
is highlighted.
Type part or all of the name or number of 
the record to be modified and press 
Enter. To display all names or numbers, 
press 
Enter when the blank entry field is 
highlighted.All the matching records in the database 
display. (2)
Using the arrow keys, move the highlight 
to the desired name or number and press 
Enter.The contents of the selected record 
display. (3)
Use the arrow keys to move among the 
fields, the backspace key to erase existing 
data, and the space bar to toggle among 
options within a field. 
Note:
To quickly clear existing data from 
a field, press Ctrl 
 together.
Enter new data where necessary, referring 
to the field definitions described in 
Fields by Record Type on page 125 as 
needed. Press 
Enter after each entry.The message “
Do you want to save 
changes? (Y/N)
” appears.
Ty p e  
y and press 
Enter to save the 
modifications, or 
Type n and press 
Enter to cancel the 
modifications.If changes were saved, the word 
“
Modified” is displayed in the 
Attendant Status window to show that the 
modified record has been saved in the 
database. 
“
Record not modified” is displayed if 
the modification was cancelled. The 
cursor is positioned on the command line. 
						

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Database Administration Attendant Management System Operations Manual
View Database Records
Use this procedure to display selected database records and print from the screen.
Figure 4-5   View Database Records
Range Values
The first digit of the beginning value must be smaller than the first digit of the 
ending value. For instance, if “41” is entered as the beginning value and “299” is 
entered as the end, the search will fail because 4 is greater than 2. Note also that 
names must be entered exactly as they were entered into the database (e.g., first 
letter capitalized).
Calls Q’d    Attendant Status Attendant Management System
   Call StatusTrnfr
S      
SupervisorTue Aug 17 09:02 am
D       *** Employees ***
Name:
Extension:
Messages:
Home Phone:
Car Phone:
Title:
Beeper:
E-mail:
Add Delete Modify View Print Quit
Key: Name   Number
Starting Key:
Ending Key:
*** Employees *** Top of File
Name               Extension         Bldg/Floor
Robertson, Luke    31132        Suite 20 -3rd Floor
ID:
Messages:
Title:
Beeper:
Robertson, Marsha 24421        3228 - 1st Floor
ID:
Messages:
Title:
Beeper:
More
DownPage QuitPrint Bottom To p Search UpPage2938810
2
MTSII
585-1213
2938810
2
MTSII
585-1213 
						

							NDA-30046 Revision 4.0Page 83
Attendant Management System Operations Manual Database Administration
Procedure 
Action Result
On the record type screen, enter v to 
select the 
View command. (1)A window appears, requesting the search 
key and the starting and ending values, or 
keys, for the search range. (2)
Type the first record value and press 
Enter and then the last and press 
Enter to 
give the range of records to be viewed. All records within the range shown are 
displayed. (3) 
Use the 
DownPage command to move 
forward one page, the 
UpPage 
command to move back one page, the 
Top command to move to the beginning 
of the display, and the 
Bottom command 
to move to the end of the display.
Search the Display: 
Enter 
s to select the Search command. At 
the prompt, type the desired pattern and 
press 
Enter.All occurrences of the pattern on that 
page are highlighted.
Print the Display: 
Enter 
p to select the Print command. At 
the prompt, enter 
f to print the whole file 
or
 s to print just the screen and press 
Enter.There is a pause while the file is sent to 
the printer. Then the command line 
returns.
To exit the display, enter 
q  (quit). The record type screen reappears, and the 
cursor is positioned on the command line. 
						

							Page 84NDA-30046 Revision 4.0
Database Administration Attendant Management System Operations Manual
Print Database Records
Use this procedure to print all or part of the records of a selected type in the 
database.
Figure 4-6   Print Database Records
Range Values
The first digit of the beginning value must be smaller than the first digit of the 
ending value. For instance, if “41” is entered as the beginning value and “299” is 
entered as the end, the search will fail because 4 is greater than 2. Note also that 
names must be entered exactly as they were entered into the database (e.g., first 
letter capitalized).
Procedure
Calls Q’d    Attendant Status Attendant Management System
   Call StatusTrnfr
S      
SupervisorTue Aug 17 09:02 am
D       *** Employees ***
Name:
Extension:
Messages:
Home Phone:
Car Phone:
Title:
Beeper:
E-mail:
Add Delete Modify View Print Quit
 to begin,  to return to command Line
Starting Key:
Ending Key:Key: Name   Number
Action Result
On the record type screen, enter p to 
select the Print command. (1)A window appears, requesting the search 
key and the starting and ending values, or 
keys, for the search range. (2)
Using the space bar, toggle between the 
displayed keys and press 
Enter to select 
the desired key. Type the first record 
value and press 
Enter. Type the last and 
press 
Enter to give the range of records to 
be printed.All records within the given range are 
sent to the printer. The cursor is 
positioned on the command line. 
						

							NDA-30046  Revision 4.0Page 85
Attendant Management System Operations Manual Extension Maintenance
Chapter 5 Extension Maintenance
Introduction
The Extension Maintenance option on the Main Menu is used to add, modify, 
delete, view, and print extension assignments in the AMS. Extension data entered 
through this option must match assignment data entered for the same extensions at 
the PBX Maintenance Administration Terminal (MAT).
Figure 5-1   Extension Maintenance
Configurable Fields
The fields displayed for data entry to the extension records can be configured with 
the Input Menu option on the Display Configuration menu, which is accessed from 
the Main Menu. (See “Fields by Record Type” on page 125 for more information.) 
for more information about the fields displayed when this option is selected. Note 
that extension entries must be unique. For instance, a CCIS access code should be 
entered if it must be “prepended” to the extension during dialing.
View Command The View command displays a selection, or range, of records. The range is 
specified by a beginning pattern and an ending pattern. The pattern can be either 
part or all of a number. When the 
View command is selected, a pop-up window 
prompts for the key by which the records are to be retrieved and the range within 
which records are to be selected.
Calls Q’d    Attendant Status Attendant Management System
   Call StatusTrn fr
S      
Attendant-1 Tue Aug 17 09:02 am
D       *** Main Menu ***
Database Administration
Login Name Maintenance
Real-Time Screening
System Configuration
Display Configuration
Quit
Extension Maintenance
*** Extensions ***
Extension:
Sta. Type:
Tenant:
Restriction:
Fax #:
Department:
Bldg/Floor:
E-mail:
Add Delete Modify View Print Quit (1)
(2) 
						

							Page 86NDA-30046 Revision 4.0
Extension Maintenance Attendant Management System Operations Manual
Menu Access The Supervisor is always authorized to enter this menu option. You can grant 
supervisory privileges to a login name with the Login Maintenance option from the 
Main Menu. (See Chapter 6, Login Name Maintenance, on page 95 for more 
information.)
Procedure 
Add Extension
Use this procedure to add an extension to the AMS database. An extension must 
be added through this option before it can be assigned through the Database 
Administration option.
Figure 5-2   Add an Extension
Leaving Fields Empty
Not all of the fields in a record require an entry. However, the record is considered 
complete only when the 
Enter key has been pressed in every field. Pressing the 
Esc 
key before completing a full record erases any data entered up to that point.
Action Result
On the Main Menu, enter e to select the 
Extension Maintenance option. (1)The Extensions screen displays. (2)
Refer to the following sections of this 
chapter for descriptions of each function 
provided by the new command line.
To exit the Extensions screen, enter 
q 
(quit).The Main Menu reappears.
Calls Q’d    Attendant Status Attendant Management System
   Call  StatusTrnfr
S      
Attendant-1
Tue Aug 17 09:02 am
D      
*** Extensions ***
Extension:
Sta. Type:
Tenant:
Restriction:
Fax #:
Department:
Bldg/Floor:
Add  Delete  Modify  View  Print  Quit 
*** Extensions ***
Extension:
Sta. Type:
Tenant:
Restriction:
Fax #:
Department:
Bldg/Floor:
Enter  to return to command line