Mitel Voice Processing Solutions Installation And Service Manual

CP 6263
Page 4 of 5VoiceMemo Release 6.OA and later
Step11. The prompts are copied to multiple hard disks, as applicable. The process can take
many minutes, depending on the number of disks. The server then requests theremaining diskettes.
Prompt: Verifying diskette...
Insert Prompt Diskette 2 in floppy drive.
Enter
Y when ready, or N to quit:
Response: Insert the specified diskette and Y to continue.
12. When the prompts are complete, the server displays the number of speech blocks
that have been used...

Cl6263Page 5 of 5
VoiceMemo Release 6.OA and later
Step
17.The server loads the feature and asks if there are more.
pr~m~~t: XXX Optional Feature is now installed...
Is there another Optional Feature in thesystem?
Response: “XXX” represents the name of the optional feature.
Enter Y, if there are more. Repeat steps 16 and 17 until the ModuleEnable diskette and all optional features have been loaded.
Enter N, to end adding optional features and continue with the process.
18. If the server is a multi-module...

cr 6483Offline System 
So&are UpdatePage 1 of 1VoiceMemo Release 6.OA and later
This procedure describes how to update the system software on your Centigram Series 6
server to a new release while the server is offline.
steb
1.Review the System History File for any software modifications made to the server.
2.Run a System Information report and verify that the serial number(s) of the server
hard disks are listed on the Service Diskette and all Optional Feature Diskettes.
3.If you use billing reports,...

CP 7021
Perform an Online Increase System HoursPage 1 of 2
VoiceMemo Release 6.OA and later
This procedure describes the online process of increasing the system hours on an
Centigram Series 6 server. The service diskette with the hard disk(s) serial number(s) is
required to complete this process.
FOR THE MODEL 120 AND MODEL 70 
ONLY: Some system prompts in this
procedure may contain generic references to other multiple-module Centigram Series 6
products. In such cases, shaded areas indicate a difference...

Cl? 7021
Page 2 of 2VoiceMemo Release 6.OA and later
stepRejbence
Select:(I) System Information
Prompt:REPORT OUTPUT ROUTING
(C) Console (screen)
(P) Console with pause
(1) Printer A
(F) File...
(A) Append to file...
(X) Exit (no report)If you need help later, type 
?.
COMMAND (C/P/l/F/A/X):8,Response: C to send the report to the console without pausing
P to send the report to the console, pausing as the screen fills,
1 to send the report to printer A*,
F to send the report to a file on the Series 6...

4 Replacing FRUs
How To Use This ChapterThis chapter provides troubleshooting instructions and step-by-step procedures for
replacing 
FRUs in a Series 6 Model 70. Additional information is also located in the
VoiceMemo Reference and Configuration Manualand the Centigram Series G Technical
Reference Manual.A task list and Centigram Procedures 
(0s)describing FRU replacement procedures
are located at the end of this chapter. The task list identifies two procedural levels of
CPs: a high-level Cl? and a...

Replacing FRUs
Service StrategyThe Model 
70 is designed to make installation, system expansions, and service and
repair an easy process. Maintenance and administration, either on-site or remote,
should be performed on a regular basis.
Field repairs are simplified by replacing components within the Model 70. The
eight major components (cabinet, hard disk(s), floppy disk drive, and line cards) are
all field replaceable units 
(FRUs).A typical service call to repair a failed Model 70 consists of the...

Replacing FRUs
Support PlansThe distributor must choose one of two support options:
l Self-sufficient
l Centigram Service Partner
Self-SufficientDistributors who elect the self-sufficient option will handle installation and service
issues with their own Centigram Certified Technician (CCT). These distributors
must have a technical support group to field questions from their technicians.
L
Centigram Service PartnerDistributors who elect the Centigram Service Partner option will choose a third party
that...

Replacing FRUs
Before You Start0
IWARNING!0When the server is turned on or while the Model 70 cover is
removed, do not attempt to remove or replace any components
or peripherals. Hazardous voltage, current, and energy levels
are present in this product.
CAUTION!Electrostatic discharge (ESD)
can damage disks, boards andother components. Wearing an anti-static wrist strap attached
to a metal part of the server chassis will reduce risk significantly.
DANGER!Before removing or replacing hardware on your...

i1.
.,~ ,.
. .Replacing 
FRUs
Troubleshooting OverviewThis section addresses general hardware troubleshooting, or “corrective
maintenance.”Detailed hardware and software troubleshooting information is
located in the Centigram Series G Diagnostics Manual.This section assumes the Model 
70 has been in service and has subsequently failed.
If you experience problems during installation, double check your work to ensure it
was done properly and try to restart the server.If the server still fails, call your...