Mitel Sx 50 Dpabx Instructions Guide

Station Message Detail Recording 
4.4 This option applies only when SMDR is enabled for incoming DID and LS/GS trunks. 
With this option enabled (Command 100 Register 14 field f = I), the only incoming 
calls recorded are those from CO (DID and LS/GS) trunks. 
4.5 With this option selected, SMDR does not record outgoing calls in which less than 
eight digits were dialed on the trunk. It is enabled by Command 100 Register 14 field 
g= 1. 
4.6 With this option selected, SMDR does not record incomplete...

The following operational parameters should be noted when using SMDR. 
5.1 SMDR is not active under the following conditions, even if SMDR is enabled for the 
Class of Service and Trunk Group involved. 
* The station or attendant obtains busy tone when trying to access a trunk group. (All 
trunks in the group are busy.) 
* The system is in Power Fail Transfer. 
* ARS prevents the user from seizing a trunk (toll control). 
5.2 The following conditions apply when the attendant handles a call: 
e If the...

Station Message Detail Recording 
5.4 Table 5-l shows examples of typical SMDR records. 
Example 1 - 2-PARTY OUTGOING CALL 
-06/03 11:42 00:08:29 101 9 
16135922122 A TOO2 12345678 
On June 3rd at 11:42 AM, station 101 entered VAC 12345678, dialed 9, accessed CO Trunk 2 
and dialed 1-613-592-2122. The conversation lasted 8 minutes, 29 sec. Note the - Long Call 
indicator at the start of the line. Answer supervision was provided. 
Example 2 -ATTENDANT-HANDLED OUTGOING CALL 
01/30 03:27P 00:04:11 210 *9...

: ’ 
R ‘;, y - d Tra emark of Mite1 Corporation. 
opyright 1993 Mite1 Corporation. 
All rights reserved. 
Printed in Canada.  

The information contained in this document is believed to be accurate in all 
respects but is not warranted by Mite1 Corporation (MITEL@). The informa- 
tion is subject to change without notice and should not be construed in any 
way as a commitment by Mite1 or any of its affiliates or subsidiaries. Mite1 
and its affiliates and subsidiaries assume no responsibility for any errors or 
omissions in this document. Revisions of this document or new editions of it 
may be issued to incorporate such changes....

Reason for Reissue ...................... 
Brief Description ........................ 
Hardware Requirements . . . . . . . . . . . . . . . . . . 
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Methods of Accessing RMATS ............. 
RMATS Sign-on ........................ 
Primary Selection Menu ................... 
Help Function .......................... 
Command Summary Function .............. 
Attendant Functions ...................... 
Customer Data Entry Function...

Remote Maintenance, Administration and Test System (RMATS) 
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Revision 
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This Section describes the Remote Maintenance, Administration and Test System 
(RMATS) for the SX-5063 DPABX. Refer to Section 9104-091-210-NA, Customer 
Data Entry, if additional information is needed. 
iss 
1.1 
This section has been reissued to incorporate MS55 software. 
1.2 RMATS allows the customer to access maintenance and customer data entry (CDE) 
functions from a remote location. The console is not affected unless it attempts to 
access Attendant Functions or CDE while RMATS is using them....

Remote Maintenance, Administration and Test System (RMATS) 
9104-091-301 -NA Issue 5  301 1-2 
Revision 0  

2.1 The SX-50 system must have an RMATS module installed on a Universal Card. 
The modem used to access RMATS must have the following characteristics: 
e Bell Standard 103 or equivalent 
0 300 Baud 
e Even parity 
* 7 data bits, 2 Stop Bits 
* Full Duplex 
* Originate mode. 
9104-091-301-NA Issue 5 
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