Mitel Sx-2000 Llightware 32, Release 1.0 Technicians Handbook

							Routine Maintenance
191
Routine
Maintenance
10. Hold down PANEL ENABLE and press the inactive 
plane’s RESET button.
11. Log on to the inactive plane and select maintenance 
mode.
12. To check the update version, enter:
VER
13. Hold down PANEL ENABLE and press ACTIVITY 
SWITCH. Service is lost for 5 to 15 minutes.
14. Log on to the newly active plane and select maintenance 
mode.
15. Reload the software into all peripheral processors, DSU 
cards, DNI line cards, and attendant consoles. 
For software loads P17.6.4 and later, enter:
LOAD CONTROLLERS
For software loads earlier than P17.6.4,
–Turn power to SUPERSET 700 consoles off then on 
again.
–Load DNI line cards. Enter:
LOAD    
Copy the Software Updates from RSD to the Other Plane
1. Log on to the inactive plane and select maintenance 
mode.
2. Insert the software RSD in the RSD drive.
3. From the inactive plane, enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
4. Enter UPDATE APPLY  FROM 
∗.
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If this message appears:
Main Controller update applied successfully.
The update has been successfully applied.
–Updates have been applied. Proceed to the next step.
If this message appears:
ERROR: No update files were found
–There are no updates on the RSD. Proceed to the next 
step.
If this message appears:
ERROR: An update already exists on the system. UPDATE 
REMOVE must be executed.
–Enter:
UPDATE REMOVE
This message appears:
The Update has been removed.
Please, reload the main controller from the Winchester. As 
well, reload the slaves that were changed (if any).
–Enter:
UPDATE APPLY  FROM 
*.
This message appears:
The update has been successfully applied. Please, reload the 
main controller from the Winchester. As well, reload the 
slaves that were changed (if any).
–Proceed to the next step.
5. Enter:
VOL DISMOUNT 
6. Remove the RSD from the RSD drive.
7. Hold down PANEL ENABLE and press the inactive 
plane’s RESET button.
8. Log on to the inactive plane and select maintenance 
mode. 
						

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Routine
Maintenance
9. To check the update version, enter:
VER
JOIN the Planes
1. Log on to the inactive plane and select maintenance 
mode.
2. Enter:
JOIN
Enter YES to the prompt.
This message appears:
Join Complete.
3. Log on to the active plane.
4. Enter
JOIN
Enter YES to the prompt.
When the operation is complete, the following
message appears:
System JOIN completed.
5. Wait 20 minutes, then enter FILE STAT REDUN first 
from the active plane and then from the inactive plane. 
The system should be IN SYNCH.
6. Enter DBMS STAT first from the active plane and then 
from the inactive plane. The initialized flag should be on.
7. Hold down PANEL ENABLE and press ACTIVITY 
FREEZE OFF.
8. Perform the procedure Checking a Redundant 
System on page 158.
9. The software update is complete.
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Performing an Option Upgrade
Options and MFRDs are Password Protected
Options and MFRDs are password protected. Call the 
MITEL order desk to purchase a new set of options. You will 
be given a new MITEL Options Password that will enable the 
options and MFRDs on the system. 
Before You Begin
Read the instructions outlined on page 169.
Enabling Options and MFRDs on Non-redundant 
Systems
1. Make a DATA SAVE to RSD. See Making a DATA SAVE 
Backup on page 164. 
2. If you have the Message Center option, save message 
center messages to RSD. See Making a Message 
Center Backup on page 165.
3. Record your login usernames, passwords, and alarm 
thresholds.
4. If required, record SUPERCONSOLE 1000 firmkey 
programming.
5. Log on to the system and select customer data entry 
mode.
6. Select System Forms from the Forms Group Menu.
7. Select the Dimension and Feature Select form from the 
System Forms menu. Press the  softkey.
8. Set all options to match those on the SX-2000 Feature 
Options Record sheet (X = YES).
9. Verify that the machine configuration is FD1 for a MICRO 
LIGHT, or 9” redundant system, and that the maximum  
						

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Routine
Maintenance
number of cabinets is 5. Otherwise select FD2 and a 
maximum number of 12 cabinets.
10. Press the  softkey followed by the  
softkey.
11. Enter the MITEL options password (from the SX-2000 
Feature Options Record sheet received with the 
software); press the  softkey, then the 
 softkey.
This message appears:
Changes committed. ** Reload the system to make new values 
effective. **
12. Quit the form.
13. Select maintenance mode and enter:
DBMS FLAG OFF
14. Hold down PANEL ENABLE and press the plane A 
RESET button to enable the options. Service is lost 
until you complete the DATA RESTORE.
15. Log on to the system and select maintenance mode.
16. Insert the datasave RSD in the RSD drive.
17. Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
18. Enter:
DATA RESTORE ∗.
This message appears:
Delete old log file? (Yes/No)
Enter YES
This message appears:
Existing Data Save will be deleted from Harddisk. Continue? 
(Y/N)
Enter YES
These messages appear:
FS info: Deleting files from catalog ∗.DR.CONFIG
FS info: Deleting file ∗.DR.CONFIG.TIMESTAMP
RSD 15 min
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•
•
If your software is load P02.3.2 or later, this message 
appears:
Restore system dimensions from saved data? 
Enter NO
Note: Dimensions have been input previously.
If you have enabled the Flexible Dimensioning option, 
this message appears:
Custom dimensions have been detected: overwrite the current 
dimensions?
Enter YES
If you have enabled Hotel options, this message 
appears:
Restore Hotel/Motel wake-up and room status data? (yes/no)
Enter YES
These messages appear:
Currently restoring: SMDR Options Assignment
Currently restoring: DTE Session Profile Assignment
•
•
Currently restoring: Traffic Options Assignment 
Data Restore Complete
19. If you have the Message Center option, restore the 
Message Center messages. Enter:
MSGC R ∗.
20. Enter
VOL DISMOUNT 
21. Remove the RSD from the RSD drive.
22. Enter
DBMS SAVE
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Maintenance
This message appears:
DBMS info: Request has been queued.
DBMS info: Starting DBMS Save
DBMS SAVE info: 10% complete.
DBMS SAVE info: 20% complete.
•
•
DBMS SAVE info: 90% complete.
DBMS info: Save Completed
23. Enter:
DATE yyyy-mmm-dd hh:mm:ss
For example: DATE 1999-sep-28 14:43:45
24. Turn on automatic database checking. Enter:
DBM CH ON
25. Reprogram your login usernames, passwords, and 
alarm thresholds.
26. If required, re-program the SUPERCONSOLE 1000 
firmkeys.
27. Perform the procedure Checking a Non-redundant 
System on page 157.
28. The options upgrade is complete.
Enabling Options and MFRDs on Redundant Systems
1. Hold down PANEL ENABLE and press ACTIVITY 
FREEZE ON.
2. Enter PARTITION from the active plane.
This message appears:
ENTER  to proceed with PARTITION,  to 
cancel request.
Enter YES.
This message appears:
System PARTITION completed. 
						

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3. Enter PARTITION from the inactive plane.
This message appears:
ENTER  to proceed with PARTITION,  to 
cancel request.
Enter YES.
This message appears:
System PARTITION completed.
4. Make a DATA SAVE to RSD from the inactive plane (see 
page 164).
5. If you have the Message Center option, save message 
center messages to RSD (see page 165).
6. Record your login usernames, passwords, and alarm 
thresholds.
7. If required, record SUPERCONSOLE 1000 firmkey 
programming.
8 Log on to the inactive plane and select customer data 
entry mode.
9. Select System Forms from the Forms Group Menu.
10. Select the Dimension and Feature Select form from the 
System Forms menu. Press the  softkey.
11. Ensure all options match those on the SX-2000 Feature 
Options Record sheet (X = YES).
12. Verify that the machine configuration is FD2 and that the 
maximum number of cabinets is set to 12.
13. Press the  softkey, followed by the  
softkey.
14. Enter the MITEL options password (from the SX-2000 
Feature Options Record sheet received with the 
software; press the  softkey, then the 
 softkey.
This message appears:
Changes committed. ** Reload the system to make new values 
effective. ** 
						

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Routine
Maintenance
15. Quit the form.
16. Select maintenance mode and enter:
DBMS FLAG OFF
17. Hold down PANEL ENABLE and press the inactive 
plane’s RESET button.
18. Log on to the inactive plane and select maintenance 
mode.
19. Insert the datasave RSD in the RSD drive.
20. Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
21. Enter
DATA RESTORE ∗.
This message appears:
Delete old log file? (Yes/No)
Enter YES
This message appears:
Existing Data Save will be deleted from Harddisk. Continue? 
(Y/N)
Enter YES
These messages appear:
FS info: Deleting files from catalog ∗.DR.CONFIG
FS info: Deleting file ∗.DR.CONFIG.TIMESTAMP
•
•
If your software is load P02.3.2 or later, this message 
appears:
Restore system dimensions from saved data? 
Enter NO (options have been input previously)
If you have enabled Hotel options, this message 
appears:
Restore Hotel/Motel wake-up and room status data? (yes/no)
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Enter YES
These messages appear:
Currently restoring: SMDR Options Assignment
Currently restoring: DTE Session Profile Assignment
•
•
Currently restoring: Traffic Options Assignment 
Data Restore Complete
22. If you have the Message Center option, restore the 
Message Center messages. Enter
MSGC R ∗.
23. Enter
VOL DISMOUNT 
24. Remove the RSD from the RSD drive.
25. Enter DBMS SAVE
This message appears:
DBMS info: Request has been queued.
DBMS info: Starting DBMS Save
DBMS SAVE info: 10% complete.
DBMS SAVE info: 20% complete.
•
•
DBMS SAVE info: 90% complete.
DBMS info: Save Completed
26. Hold down PANEL ENABLE and press ACTIVITY 
SWITCH. Service is lost for 5 to 15 minutes.
27. Enter DATE yyyy-mmm-dd hh:mm:ss
For example: DATE 1999-sep-28 14:43:45
28. Turn on automatic database checking. Enter:
DBMS CH ON
29. Reprogram your login usernames, passwords, and 
alarm thresholds.
30. If required, re-program the SUPERCONSOLE 1000 
firmkeys.
10 min
15 min