Mitel Sx-2000 Llightware 32, Release 1.0 Technicians Handbook

							Routine Maintenance
181
Routine
Maintenance
This message appears:
FS info: File system redundancy disabled.
DBMS warning: Unable to read/write state file. Reason: Node 
does not exist.
DBMS error: Download failed. Reason: Node does not exist.
8. Enter:
VOL DISMOUNT SYSUSER
This message appears:
FS info: Dismounted volume from device DISK with name: 
SYSUSER
9. Enter:
VOL FORMAT DISK SYSUSER LOAD $8000 REDUN 
$10000 SCRATCH
If this message appears:
FS info: Continue?
Enter YES
When formatting is complete, this message appears:
FS info: Formatted volume on device DISK with name 
SYSUSER
10. Enter:
VOL RESTORE SYSUSER FROM RSD
When the system has copied the system software from 
the RSD to the hard disk, this message appears:
FS info: Restored volume from device RSD with name: 
SYSUSER
11. Remove the software RSD from the RSD drive.
12. Hold down PANEL ENABLE and press the inactive 
plane’s RESET button.
13. Log on to the inactive plane and select maintenance 
mode.
14. Re-insert the software RSD in the RSD drive.
15. Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
5 min
RSD 20 min
Tape 60 min 
						

							Technician’s Handbook
182
16. Enter:
UPDATE APPLY  FROM 
∗.
This message appears:
Update started
Update applied successfully.
OR
If there are no updates, this message appears:
ERROR: No update files were found
The update has not been applied
Ignore this error and go to the next step.
17. Enter:
VOL DISM 
18. Remove the software RSD from the RSD drive.
19. If no update files were applied in step 16, proceed to the 
next step.
If updates were applied in step 16, hold down PANEL 
ENABLE and press the inactive plane’s RESET button.
20. Go to Enable New Options on page 182 if
• new options are included with the software
• this is a new install
• you are loading software earlier than P02.3.2.
Otherwise, go to Restore the Database to the Inactive 
Plane on page 183.
Enable New Options
1. Log on to the inactive plane and select customer data 
entry mode.
2. Select System Forms from the Forms Group Menu.
3. Select the Dimension and Feature Select form from the 
System Forms menu. Press the  softkey.
10 min 
						

							Routine Maintenance
183
Routine
Maintenance
4. Set all options to match those on the SX-2000 Feature 
Options Record sheet that was shipped with the software 
(X = YES).
5. Select the machine configuration FD2 and set the 
maximum number of cabinets to 12.
6. Press the  softkey, then press the  
softkey.
7. Enter the MITEL options password (from the SX-2000 
Feature Options Record sheet received with the 
software); press the  softkey, then press the 
 softkey.
This message appears:
Changes committed. ** Reload the system to make new values 
effective. **
8. Quit the form.
9. Hold down PANEL ENABLE and press the inactive 
plane’s RESET button.
10. Log on to the inactive plane and enter:
PARTITION.
11. Go to Restore the Database to the Inactive Plane on 
page 183.
Restore the Database to the Inactive Plane
1. Insert the datasave RSD in the RSD drive.
2. Log on to the inactive plane and select maintenance 
mode.
3. Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
If the Data Save was created before Q26.13.1, the RSD will 
be mounted as “read-only”.
10 min 
						

							Technician’s Handbook
184
4. If you are loading software P02.3.2 or later, enter:
DATA RESTORE ∗.
If you are loading software earlier than P02.3.2, see Data 
Restore or Data Convert? on page 168 to determine 
which command to use in this step.
This message appears:
Existing Data Save will be deleted from Harddisk. Continue? 
(Y/N)
Enter YES
The following messages appear:
FS info: Deleting files from catalog ∗.DR.CONFIG
FS info: Deleting file ∗.DR.CONFIG.TIMESTAMP
•
•
If your software is load P02.3.2 or later, this message appears
Restore system dimensions from saved data?
If you have NOT enabled new options
• Enter YES and proceed to step 5 
If you HAVE enabled new options or entered options 
manually
•Enter NO
These messages appear:
Currently restoring: SMDR Options Assignment
Currently restoring: DTE Session Profile Assignment
•
•
Currently restoring: Traffic Options Assignment 
Data Restore Complete
• If you are not using the Flexible Dimensions option, 
skip to step 13.
5. Enter the MITEL OPTIONS PASSWORD (from the 
SX-2000 Feature Options Record sheet received with 
the software).
If you have the Flexible Dimensions option, this message 
may appear:
RSD 15 min
Tape 60 min 
						

							Routine Maintenance
185
Routine
Maintenance
Custom Dimensions have been detected:
Overwrite the current dimensions? (y/n)
Enter YES
This message appears:
Restart the system to enable the RESTORED dimensions. 
DATA SAVE/RESTORE/CONVERT is terminated.
6. Remove the datasave RSD from the RSD drive.
7. Hold down PANEL ENABLE and press the inactive 
plane’s RESET button.
8. Log on to the inactive plane and select maintenance 
mode.
9. Enter:
PARTITION
10. Re-insert the datasave RSD in the RSD drive.
11. Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
12. Enter:
DATA RESTORE ∗.
This message appears:
Delete old log file? (Yes/No)
Enter YES
This message appears:
Existing Data Save will be deleted from Harddisk. Continue? 
(Y/N)
Enter YES
These messages appear:
FS info: Deleting files from catalog ∗.DR.CONFIG
FS info: Deleting file ∗.DR.CONFIG.TIMESTAMP
•
•
Restore system dimensions from saved data? 
Enter NO
These messages appear:
RSD 15 min
Tape 60 min 
						

							Technician’s Handbook
186
Currently restoring: Form Access Authorization
Currently restoring: Cabinet Assignment
•
•
Currently restoring: Traffic Options Assignment 
DATA RESTORE Completed.
Reminder: DBMS SAVE will save the database.
13. Enter:
VOL DISMOUNT 
14. Remove the datasave RSD from the RSD drive.
15. Enter:
TYPE ∗.DR.LOGFILE_1
Review the log for data that has not been restored. Do 
not proceed to the next step until lost data has been 
re-entered. Lost data may have to be re-entered 
manually.
16. Enter:
DBMS SAVE
These messages appear:
DBMS Info: Starting DBMS save
DBMS Save Info: 10% complete
DBMS Save Info: 20% complete
•
•
DBMS Info: Save Completed
If progress messages do not appear and
Save Completed appears almost immediately, your redundant 
file system is corrupted (see page 128).
17. If your software is earlier than P02.3.2 AND you have the 
Property Management System (PMS) option, hold down 
PANEL ENABLE and press the newly inactive plane’s 
RESET button.
18. Hold down PANEL ENABLE and press ACTIVITY 
SWITCH. Service is lost for 5 to 15 minutes.
19. From the active plane reload the software into all 
peripheral processors, DSU cards, DNI line cards, and 
10 min
15 min 
						

							Routine Maintenance
187
Routine
Maintenance
attendant consoles. 
For software loads P17.6.4 and later, enter:
LOAD CONTROLLERS
For software loads earlier than P17.6.4
–Turn power to SUPERSET 700 consoles off, then on 
again.
–Load DNI line cards. Enter:
LOAD    
20. Enter:
DATE yyyy-mmm-dd hh:mm:ss
For example: DATE 1999-sep-28 14:43:45
21. Proceed to Copy Upgraded Software to the Other Plane 
and JOIN the System on page 187.
Copy Upgraded Software to the Other Plane and JOIN 
the System
1. From the active plane, enter:
VOL SET SYSUSER READ ONLY
2. Insert the software RSD in the RSD drive.
3. Hold down PANEL ENABLE and press the inactive 
plane’s RESET button.
4. Log on to the inactive plane and select maintenance 
mode.
5. If you are upgrading from software previous to Q26.13.1, 
proceed to step 7.; otherwise, proceed to step 6.
6. Enter:
FILE DIS RED
This message may appear:
FS error: File system redundancy could not be disabled. 
Reason: No such volume.
FS warning: Local disable can be attempted (Note: can lead to 
FS corruption).
FS info: Continue? (yes/no)
Enter YES
10 min 
						

							Technician’s Handbook
188
OR
This message may appear:
FS info: File system redundancy disabled.
DBMS warning: Unable to read/write state file. Reason: Node 
does not exist.
DBMS error: Download failed. Reason: Node does not exist.
7. Enter:
VOL DISMOUNT SYSUSER
This message appears:
FS info: Dismounted volume from device DISK with name: 
SYSUSER
8. Enter:
VOL FORMAT DISK SYSUSER LOAD $8000 REDUN 
$10000 SCRATCH
If this message appears:
FS info: Continue?
Enter YES
When formatting is complete, this message appears:
FS info: Formatted volume on device DISK with name 
SYSUSER
9. Enter:
VOL RESTORE SYSUSER FROM OTHER
When the active plane’s software has been copied to the 
inactive plane’s hard disk, this message appears:
FS info: Restored volume from OTHER with name 
SYSUSER.
10. Log on to the active plane and enter:
VOL SET SYSUSER READ WRITE
11. Remove the software RSD from the RSD drive.
12. Hold down PANEL ENABLE and press the inactive 
plane’s RESET button.
13. Log on to the inactive plane and enter:
JOIN
Wait for this message to appear:
JOIN COMPLETE.
20 min
10 min 
						

							Routine Maintenance
189
Routine
Maintenance
14. Log on to the active plane and enter:
JOIN
The inactive plane resets.
15. Wait 10 - 20 minutes, then enter FILE STAT REDUN first 
from the active plane and then from the inactive plane. 
The system should be IN SYNCH. Once the system is 
synchronized, the database is downloaded to the 
inactive plane.
16. Enter DBMS STAT first from the active plane and then 
from the inactive plane. The initialized flag should be ON.
17. Reprogram your login usernames, passwords, and 
alarm thresholds.
18. Enter:
DBM CH ON
To turn on automatic database checking. 
19. If you have the Message Center option:
–Insert the RSD with your Message Center backup in 
the RSD drive
–Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
–Enter:
MSGC R ∗.
–Enter:
VOL DISMOUNT 
20. Enter:
DBMS CH FULL
to check for database errors. If errors are found, see 
Fixing Database Errors on page 128.
21. Enter:
ACT S S  
To turn on automatic activity switching. 
22. Hold down PANEL ENABLE and press ACTIVITY 
FREEZE OFF.
20 min 
						

							Technician’s Handbook
190
23. Perform the procedure Checking a Redundant 
System on page 158.
24. The software upgrade is complete.
Performing a Software Update on a Redundant System
Copy the Software Updates from RSD to the Inactive Plane
1. Hold down PANEL ENABLE and press ACTIVITY 
FREEZE ON.
2. Enter PARTITION first from the active plane then from 
the inactive plane.
3. Enter FIL STAT REDUN first from the active plane then 
from the inactive plane. The system should be isolated.
4. Insert the software RSD in the RSD drive.
5. From the inactive plane, enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
6. If an update already exists on the system enter:
UPDATE REMOVE
This message appears:
The Update has been removed. Please reload the main 
controller from the Winchester. Also reload the slaves that 
were changed (if any). 
The reload is optional. Continue to the next step to save time.
7. Enter UPDATE APPLY  FROM 
∗..
This message appears:
The update has been successfully applied. Please, reload the 
main controller from the Winchester. As well, reload the 
slaves that were changed (if any).
8. Enter:
VOL DISMOUNT 
9. Remove the RSD from the RSD drive.