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Mitel Sx-2000 Llightware 32, Release 1.0 Technicians Handbook

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TECHNICIAN’S HANDBOOK
LIGHTWARE 32, Release 1.0 

Page 2

SX-2000, SUPERSET, and SUPERCONSOLE 1000 are trademarks of
Mitel Networks Corporation.
Other product names mentioned in this document may be trademarks of their 
respective companies and are hereby acknowledged.
SX-2000 Technician’s Handbook
50003095, Revision A
LIGHTWARE 32, Release 1.0
January 2003
,
 Trademark of MITEL Networks Corporation
© Copyright 2003, MITEL Networks Corporation
All rights reserved
  NOTICE
The information contained in this document is believed to be accurate 
in all respects...

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Table of Contents
3
Chapter 1: About This Handbook
About This Handbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Purpose  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Symbols  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Important Safety Instructions  . . . . . . . . . . . . ....

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Technician’s Handbook
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Chapter 3: Programming
Programming Class of Service, Interconnect Restriction, 
and Intercept Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47
Programming Printer Ports  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
System Printer Port  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
SUPERSET 700 Printer Port  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
SUPERCONSOLE 1000® Printer Port  . ....

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Table of Contents
5
Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
Resetting the Password for a Lower Level . . . . . . . . . . . . . . . . . .  78
Resetting Usernames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
Displaying Usernames  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
Switching from CDE or Desktop to Maintenance Mode . . . . . . . .  78
Stepping Back through Commands  . . . . . . . . . . . . . . . ....

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Technician’s Handbook
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Deleting Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Checking the Log Parameters  . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Setting the Size of the SMDR Log File. . . . . . . . . . . . . . . . . . . . .  90
Main Control Commands  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  91
Switching Activity (Redundant Systems Only) . . . . . . . . . . . . . . .  91
Scheduling an Activity Switch (Redundant Systems...

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Table of Contents
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Moving, Adding, and Swapping Telephone Users . . . . . . . . . . .  107
Deleting Telephone Users  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  107
Changing an Extension Number. . . . . . . . . . . . . . . . . . . . . . . . .  107
Digital Trunk Commands  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  108
Displaying the Status of a Digital Link  . . . . . . . . . . . . . . . . . . . .  108
Testing Digital Trunks . . . . . . . . . . . . . . . . . . . . . . ....

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Technician’s Handbook
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Recovering from a Corrupted Hard Disk . . . . . . . . . . . . . . . . . . .  140
Formatting the Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  140
Removing and Replacing a Faulty Hard Disk  . . . . . . . . . . . . . .  143
Replacing Circuit Cards  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  146
Removing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  146
Installing a Card . . . . . . . . . . . . . . . . ....

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Table of Contents
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Performing an Option Upgrade  . . . . . . . . . . . . . . . . . . . . . . . . . .  194
Options and MFRDs are Password Protected . . . . . . . . . . . . . .  194
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  194
Enabling Options and MFRDs on Non-redundant Systems . . . .  194
Enabling Options and MFRDs on Redundant Systems . . . . . . .  197
Index of Maintenance Commands  . . . . . . . . . . . . . . . . . . . . . . . .  203
Index . . . . . ....

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Technician’s Handbook
10 
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