Mitel Sx-2000 Llightware 32, Release 1.0 Technicians Handbook

							Chapter 1
About This Handbook 
						

							Technician’s Handbook
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About ThisHandbookAbout This Handbook
Purpose
This handbook provides:
!quick reference to maintenance commands
!abbreviated instructions for frequently used procedures
!programming aids
!troubleshooting flowcharts
!installation information.
Audience
This handbook is for certified technicians.
Symbols 
A stop symbol indicates a hazardous situation which, if not 
avoided, could result in injury or death.
A yield symbol with an exclamation mark indicates a 
situation which, if not avoided, could result in damage to the 
equipment.
A light bulb identifies an important note or a useful tip.
A clock indicates the amount of time that is required to 
perform the associated step.
A pointer symbol identifies an important cross reference.
A hand identifies a step where you must make an important 
command selection.
5 min 
						

							Technician’s Handbook
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Important Safety Instructions
Failure to follow all instructions may result in improper 
equipment operation and/or risk of electrical shock.
See the SX-2000
® Safety Instructions, included with every 
system, for ge ne ra l safe ty in formation .
RSD Drive or Cartridge Tape Unit?
This handbook describes how to perform software 
procedures on a system that has an RSD drive. If your 
system has a cartridge tape unit, substitute TAPE for RSD 
when you enter maintenance commands.
Additional Information
Technical Documentation CD-ROM
The Technical Documentation CD-ROM provides complete 
information about the SX-2000 system. The documentation 
has been enhanced with animated FRU procedures and a 
Troubleshooting Tool.
Mitel Online
Mitel Online provides free access to the latest technical 
documentation updates, Technical Service Bulletins (TSBs), 
compatibility considerations, and recognized support 
issues. You can also participate in Tech-to-Tech forums. 
Training course schedules are provided, and you can 
update your training certification online.
1. Launch your browser and access www.mitel.com.
2. From the OnLine Services menu, select Mitel Online.
3. Enter your login name and password.
4. Click Technical Support Highlights and then click 
Product Documentation (eDocs). 
						

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About ThisHandbookField Change Instruction
Every software release is accompanied by a Field Change 
Instruction (FCI). The FCI describes software changes, bug 
fixes, outstanding issues, and hardware compatibility 
considerations for the new software release. Read the FCI 
before you begin any software upgrade.
You can obtain the latest FCI from Mitel Online.
Technical Service Bulletins
Technical Service Bulletins (TSBs) are issued by Mitel 
Technical Support to address frequently asked questions 
regarding software and hardware problems.
You can obtain the latest TSBs from Mitel Online.
Known Bug List
Known bugs are tracked by Mitel Technical Support. Consult 
the Known Bug List if you see a problem on your system. 
The list offers work-arounds that may save you a Technical 
Support call.
You can obtain the latest Known Bug List from Mitel Online. 
						

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Chapter 2
Installation 
						

							Technician’s Handbook
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							Installation
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Installation
Cabinet Card Layouts
Redundant Control Cabinet Card Layout
Figure 1:   Redundant Control Cabinet Card Layout 
						

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Non-redundant Control Cabinet Card Layout
Figure 2:   Non-redundant Control Cabinet Card Layout
BB0409
MAIN CONTROLLER CARD
CONTROL RESOURCE CARD
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HARD DISK DRIVE
RSD DRIVE
CONTROL PANEL