Mitel Sx-2000 Llightware 32, Release 1.0 Technicians Handbook

							Routine Maintenance
171
Routine
Maintenance
Load the Operating System Software from RSD
1. Insert the software RSD in the RSD drive.
2. Hold down PANEL ENABLE and press A RESET.
Service is lost until you complete the DATA 
RESTORE.
3. Log on to the system and select maintenance mode.
4. If you are upgrading from software previous to Q26.13.1, 
proceed to step 5; otherwise, proceed to step 6.
5. Enter:
FILE DIS RED
This message appears:
FS error: File system redundancy could not be disabled. 
Reason: No such volume.
FS warning: Local disable can be attempted (Note: can lead to 
FS corruption).
FS info: Continue? (yes/no)
Enter YES
OR
This message appears:
FS info: File system redundancy disabled.
DBMS warning: Unable to read/write state file. Reason: Node 
does not exist.
DBMS error: Download failed. Reason: Node does not exist.
6. Enter:
VOL DISMOUNT SYSUSER
7. This message appears:
FS info: Dismounted volume from device DISK with name: 
SYSUSER
8. Enter:
VOL FORMAT DISK SYSUSER LOAD $8000 REDUN 
$10000 SCRATCH
This message appears:
FS info: Continue?
Enter YES
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When formatting is complete, this message appears:
FS info: Formatted volume on device DISK with name: 
SYSUSER
Enter:
VOL RESTORE SYSUSER FROM RSD
This message appears:
FS info: Start of Restore.
When the system has copied the system software from 
the RSD to the hard disk, this message appears:
FS info: Restored volume from device RSD with name: 
SYSUSER
9. Remove the software RSD from the RSD drive.
10. Hold down PANEL ENABLE and press A RESET.
11. Log on to the system and select maintenance mode.
12. Re-insert the software RSD in the RSD drive.
13. Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
14. Enter:
UPDATE APPLY  FROM 
∗.
This message appears:
Update started.
Update applied successfully
OR
If there are no updates, this message appears:
ERROR: No update files were found
The update has NOT been applied
Ignore this error and go to the next step.
15. Enter:
VOL DISM 
16. Remove the software RSD from the RSD drive.
RSD 5 min
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							Routine Maintenance
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Routine
Maintenance
17. If no update files were applied in step 14, proceed to the 
next step.
If updates were applied in step 14, hold down PANEL 
ENABLE and press A RESET. 
18. Go to Enable New Options on page 173 if
• new options are included with the software
• this is a new install
• you are loading software earlier than P02.3.2
Otherwise, go to Restore the Database on page 174.
Enable New Options
1. Log on to the system and select customer data entry 
mode.
2. Select System Forms from the Forms Group Menu.
3. Select Dimension and Feature Select form from the 
System Forms menu. Press the  softkey.
4. Set all options to match those on the SX-2000 Feature 
Options Record sheet that was shipped with the software 
(X = YES).
5. Select the machine configuration FD1 (for a 
MICRO-LIGHT or 9” non-redundant system) and set the 
maximum number of cabinets to 5 OR FD2 (for all other 
SX-2000 systems) and set the maximum number of 
cabinets to 12.
6. Press the  softkey then the  softkey.
7. Enter the MITEL options password (from the SX-2000 
Feature Options Record sheet received with the 
software), press the  softkey; then press the 
 softkey.
8. This message appears:
Changes committed. ** Reload the system to make new values 
effective. **
9. Quit the form.
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10. Hold down PANEL ENABLE and press A RESET.
11. Go to Restore the Database on page 174.
Restore the Database
1. Insert the datasave RSD in the RSD drive.
2. Log on to the system and select maintenance mode.
3. Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
4. If you are loading software P02.3.2 or later, enter:
DATA RESTORE ∗.
If you are loading software earlier than P02.3.2, see Data 
Restore or Data Convert? on page 168 to determine 
which command to use in this step.This message 
appears:
Delete old log file? (Yes/No)
Enter YES
This message appears:
Existing Data Save will be deleted from Harddisk. Continue? 
(Y/N)
Enter YES
These messages appear:
FS info: Deleting files from catalog ∗.DR.CONFIG
FS info: Deleting file ∗.DR.CONFIG.TIMESTAMP
•
•
If your software is load P02.3.2 or later, this message appears:
Restore system dimensions from saved data? 
If you have NOT enabled new options
• Enter YES and proceed to step 5
If you HAVE enabled new options (or entered them 
manually)
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Routine
Maintenance
• Enter NO
These messages appear:
Currently restoring: SMDR Options Assignment
Currently restoring: DTE Session Profile Assignment
•
•
Currently restoring: Traffic Options Assignment 
Data Restore Complete
• Skip to step 12 if you are not using the Flexible 
Dimensions option.
5. Enter the MITEL OPTIONS PASSWORD (from the 
SX-2000 Feature Options Record sheet received with 
the software).
If you have the Flexible Dimensions option, this message 
may appear:
Custom Dimensions have been detected:
Overwrite the current dimensions? (y/n)
Enter YES
This message appears:
Restart the system to enable the RESTORED dimensions. 
DATA SAVE/RESTORE/CONVERT is terminated.
6. Remove the datasave RSD from the RSD drive.
7. Hold down PANEL ENABLE and press A RESET.
This restores the dimensions from the saved data. The system 
is reset to enable the options on the system.
8. Re-insert the datasave RSD in the RSD drive.
9. Log on to the system and select maintenance mode.
10. Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
11. Enter:
DATA RESTORE ∗. 
						

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This message appears:
Delete old log file? (Yes/No)
Enter YES
This message appears:
Existing Data Save will be deleted from Harddisk. Continue? 
(Y/N)
Enter YES
These messages appear:
FS info: Deleting files from catalog ∗.DR.CONFIG
FS info: Deleting file ∗.DR.CONFIG.TIMESTAMP
•
•
Restore system dimensions from saved data? 
Enter NO
Note: Dimenstions were input or restored in previous 
steps.
These messages appear:
Currently restoring: Form Access Authorization
Currently restoring: Cabinet Assignment
•
•
Currently restoring: Traffic Options Assignment 
DATA RESTORE Completed.
Reminder: DBMS SAVE will save the database.
12. Enter:
VOL DISMOUNT 
13. Remove the datasave RSD from the RSD drive.
Enter:
DBMS SAVE
These messages appear:
DBMS Info: Starting DBMS save
DBMS Save Info: 10% complete
DBMS Save Info: 20% complete
•
•
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Routine
Maintenance
DBMS Info: Save Completed
14. If your software is earlier than P02.3.2 AND you have the 
Property Management System (PMS) option, hold down 
PANEL ENABLE and press A RESET.
15. Enter:
TYPE ∗.DR.LOGFILE_1
Review the log for data that has not been restored. Do 
not proceed to the next step until lost data has been 
re-entered. Lost data may have to be re-entered 
manually.
16. Reload the software into all peripheral processors, DSU 
cards, DNI line cards, and attendant consoles. 
For software loads P17.6.4 and later, enter:
LOAD CONTROLLERS
For software loads earlier than P17.6.4,
–Turn power to SUPERSET 700 consoles off and then 
on again.
–Load DNI line cards. Enter:
LOAD    
17. Enter:
DATE yyyy-mmm-dd hh:mm:ss
For example: DATE 1999-sep-28 14:43:45.
18. Reprogram your login usernames, passwords, and 
alarm thresholds.
19. Enter:
DBMS CH ON
to turn on automatic datasave checking.
20. If you have the Message Center option:
–Insert the RSD with your Message Center backup in 
the RSD drive
–Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal. 
						

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–Enter:
MSGC R ∗.
–Enter:
VOL DISMOUNT 
21. Enter:
PROG R ON
To turn on the automatic system reload. By default, the 
system reboots at 2:15 AM daily IF there is memory 
fragmentation.
22. Perform the procedure Checking a Non-redundant 
System on page 157.
23. The software upgrade is complete.
Performing a Software Update on a Non-redundant 
System
1. Insert the software RSD into the RSD drive.
2. Enter:
VOL MOUNT RSD
Read the volume name of the RSD from the system 
response on the maintenance terminal.
3. If an update already exists on the system enter:
UPDATE REMOVE
This message appears:
The Update has been removed. Please reload the main 
controller from the Winchester. Also reload the slaves that 
were changed (if any). 
The reload is optional. Continue to the next step to save 
time.
4. Enter UPDATE APPLY  FROM 
∗..
This message appears:
The update has been successfully applied. Please, reload the 
main controller from the Winchester. As well, reload the 
slaves that were changed (if any).
5. Enter VOL DISMOUNT  
						

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Routine
Maintenance
6. Remove the RSD.
7. Enter:
DBMS STAT
The initialized flag should be on.
8. Hold down PANEL ENABLE and press A RESET. 
Service is lost for 5 to 15 minutes.
9. Log on to the system and select maintenance mode.
10. Reload the software into all peripheral processors, DSU 
cards, DNI line cards, and attendant consoles. 
For software loads P17.6.4 and later, enter:
LOAD CONTROLLERS
For software loads earlier than P17.6.4,
–Turn power to SUPERSET 700 consoles off and then 
on again.
–Load DNI line cards. Enter:
LOAD    
11. Enter:
VER
To display the update version.
12. Perform the procedure Checking a Non-redundant 
System on page 157.
13. The software update is complete.
Performing a Software Upgrade on a Redundant System
To Perform a Software Upgrade (Overview)
1. Save the database to RSD.
2. Load the new operating software from RSD to the 
inactive plane.
3. If new feature options have been purchased, or this is a 
new install, or you are loading software that is earlier 
than P02.3.2, enable new options.
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4. Restore the database from RSD to the inactive plane.
5. Copy the software to the other plane and JOIN the 
system.
Save the Database to RSD
1. Save the database to RSD. See Making a DATA SAVE 
Backup on page 164.
2. If you have the Message Center option, perform a 
Message Center backup on page 165.
Load the Operating System Software from RSD to the 
Inactive Plane
1. Hold down PANEL ENABLE and press ACTIVITY 
FREEZE ON.
2. Enter PARTITION first from the active plane, then from 
the inactive plane.
3. Insert the software RSD in the RSD drive.
4. Hold down PANEL ENABLE and press the inactive 
plane’s RESET button.
5. Log on to the inactive plane and select maintenance 
mode.
6. If you are upgrading from software previous to Q26.13.1, 
proceed to step 7;otherwise, proceed to step 8.
7. Enter:
FILE DIS RED
This message appears:
FS error: File system redundancy could not be disabled. 
Reason: No such volume.
FS warning: Local disable can be attempted (Note: can lead to 
FS corruption).
FS info: Continue? (yes/no)
Enter YES
OR
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