Mitel Sx-2000 Llightware 32, Release 1.0 Technicians Handbook

							Maintenance Commands
91
Maintenance
Commands 
Main Control Commands
Switching Activity (Redundant Systems Only)
ACTivity FREeze ON/OFF
(Introduced in P02.3.2)
Freezes activity switching between planes. You cannot use 
this command to disable Activity Freeze if it was enabled 
from the control panel. You also cannot use the control panel 
to disable Activity Freeze if it was enabled by this command.
ACTivity FREeze STATUS
(Introduced in P02.3.2)
Displays activity freeze status.
ACTivity Switch 
Makes the redundant control card at the specified PLID 
active.
ACTivity Switch Force
Forces an activity switch on a partitioned system.
Scheduling an Activity Switch (Redundant Systems 
Only)
ACTivity Switch Schedule 
 
   
 
   
Schedules an activity switch on the specified day at the 
specified time. 
						

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ACTivity Switch Display
Displays the activity switch schedule.
ACTivity Switch ON/OFF
Turns automatic activity switching on or off.
Turning Background Diagnostics On/Off
BACkground ON/OFF
Turns background diagnostics on or off.
BACkground ON/OFF 
Turns background diagnostics on or off for the specified 
category.
BACkground Status
Displays which diagnostics are off and which are on.
Displaying the Card Configuration
CONFiguration Long 
Displays the programmed and installed cards at the 
specified PLID.
Identifying System Resource Shortages
CONGestion
Lists system resource shortages.
Identifying and Downloading Firmware
FIRmware ALL
Lists the firmware in all installed cards. 
						

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Maintenance
Commands 
FIRmware ALLEprom
Lists the firmware in all cards that are equipped with EPROM 
software.
FIRmware PLID 
Lists the firmware for the card at the specified PLID.
FIRmware Cardtype 
Lists the firmware for all cards of the specified type.
FIRmware PAnel
Lists the firmware in the control panel and mass storage 
devices.
Using the FIRM KILL command:
!Use with caution. This command updates the 
firmware on all devices that support firmware 
download. The device will be out of service until the 
firmware update is complete.
!Issue the FIRM KILL command to fewer ports at a 
time to diminish process times and avoid the 
possibility of overlap.
!Before using the FIRM KILL command:
     - Set ACTivity FREeze ON to disable Activity 
Switch/Programmed Reboot
     - Issue the BACkground OFF DNI command to 
disable self diagnostics for the DNI ports only.
!Set ACTivity FREeze OFF and BACkground ON 
DNI after the firmware upgrade is complete.
FIRmware KILL ALL
Use with caution. This command updates the firmware on all 
devices that support firmware download. All devices will be 
out of service until the firmware update is complete. 
						

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FIRmware KILL PLID 
Updates the firmware on all devices at the specified PLID 
(that support firmware download).
FIRmware KILL SET 
Updates the firmware on all devices of a specific type (that 
support firmware download). For example, FIRmware KILL 
SET 4025.
Identifying Cards
PROM 
Gives the card type, revision number, and time and place of 
manufacture for the card at the specified PLID.
Checking for Mass Storage Subsystem Errors
MSSstats
Lists the hard and soft errors against the mass storage 
devices.
Loading Software into a Card’s Processor
LOAd 
Loads software into the processor in the specified card slot.
LOAd Controllers
(Introduced in P17.6.4)
Loads software into all peripheral processors, digital service 
units, DNI cards, and attendant consoles. 
						

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Maintenance
Commands 
Testing PCM Links
PCM STATUS  
Shows the status of a PCM circuit switch link.
PCM TEst Both 
Tests all channels on a PCM circuit switch link. The system 
should report zero faults.
PCM TOtals
Reports on all circuit switch links in the system. The system 
should report zero faults. 
Scheduling a System Reboot (Non-redundant Systems)
PROGrammed Reboot SCHedule 
 
   
 
   
Schedules a software controlled system reboot on the 
specified day at the specified time.
PROGrammed Reboot Memory Daily 
A software controlled reboot takes place at the next 
occurrence of the specified time. This default setting will only 
reboot if there is memory fragmentation. To force a system 
reboot at a scheduled time, use the previous command.
PROGrammed Reboot Display
Displays the reboot schedule.
PROGrammed Reboot ON/OFF
Turns automatic system reboot on or off. 
						

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WARNING: A Non-redundant switch is never recommended 
for use where the need for constant 
telecommunications availability is required. 
Because of the time it takes to complete an 
SX-2000 Non-redundant system reboot, and the 
absence of 911 functionality during this time, Mitel 
does not recommend a non-redundant system for 
mission critical sites such as hospitals, prisons, 
and police and fire stations. Certain hospitality 
and university residence sites, where 24 hour 
operations are a requirement, should always be 
serviced by an SX-2000 redundant system. For 
sites that must be protected against system 
outages resulting from software, hardware or 
regularly scheduled maintenance activities, 
redundancy on the SX-2000 is recommended.
Displaying the Status of Communication Paths
MEssage MATE
Displays the status of message links between redundant 
processors.
MEssage SUB
Displays the status of message links between the main 
control, and peripheral and DSU processors. All links should 
be open.
MEssage R
Displays the status of remote message links.
Collecting Traffic Data
Traffic data collection is set up using the Traffic Options 
Assignment form.
TRAFfic STAtus
Gives the current status of traffic data collection. 
						

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Maintenance
Commands 
TRAFfic Files
Lists the traffic files stored in the system.
TRAFfic Print 
Prints the specified file(s) for the specified month, day, hour, 
minutes and seconds. The date and time qualifiers are 
optional.
TRAFfic Delete 
Deletes the traffic file(s) for the specified month, day, hour 
and minutes. The date and time qualifiers are optional.
TRAFfic STOp 
Ends the current traffic data collection period and generates 
a report.
Displaying Traffic Files
CATalog INFO *.traffic
Dispalys a list of the traffic files.
Example display:
*.TRAFFIC.2001JAN040631
*.TRAFFIC.2001JAN040701
To display the contents of a traffic file, enter the type 
command and the file name. 
Example entry:
type *.TRAFFIC.2001JAN040631 
						

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Database Commands
Checking the Database
DBMs CHeck FULL
Gives the number of database errors. There should always 
be zero view errors and zero table errors. If errors are 
indicated, see Fixing Database Errors on page 128.
DBMs CHeck KILL
Terminates a DBMS CHECK in progress.
DBMs CHeck ON/OFF
Turns automatic database checking on or off. The default is 
5:00 a.m. daily.
DBMs STATus
Gives the status of the DBMS Flag (indicated by 
DBMS_INITIALIZED is on/off). See also DBMs FLag OFF 
on page 99. The normal status is “DBMS_INITIALIZED is 
ON”.
DBMs Query
Displays the dimension number, number of cabinets, and 
system features.
DBMs Check Time 
Sets the automatic database checking to occur at the 
specified hour. Enter the hour in a 24-hour clock format. 
						

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Maintenance
Commands 
Saving and Restoring the Database
DBMs SAve
Saves the database to ∗.REDUNDB catalog on the hard 
disk.
DBMs SAve ∗.
Saves the database to RSD. First mount the RSD by 
entering VOlume Mount RSD.
DBMs FLag OFF 
Use this command with caution. This command blanks 
the database on the next system reload. It must precede a 
DATA Restore. See also DBMs STATus on page 98. 
DBMs Download ∗.
Copies the database from the RSD into RAM. Mount the 
RSD by entering VOlume Mount RSD.
DATA SAve
Copies the entire database from system memory to the 
catalog ∗.DR.CONFIG on the hard drive.
DATA SAve ∗.
Copies the entire database from system memory to a RSD. 
First mount the RSD by entering VOlume Mount RSD.
DATA Restore
Restores to memory the database that was saved to the 
catalog ∗.DR.CONFIG on the hard drive.
DATA Restore ∗.
Restores to memory a database that was saved to an RSD 
by using the DATA Save command. Mount the RSD by 
entering VOlume Mount RSD. 
						

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DATA Query 
Displays details about the database saved in the catalog 
∗.DR.CONFIG on the hard drive.
DATA Query ∗.
Displays information on the database that is saved on an 
RSD.
DATA CONVert ∗.
Restores to memory a database that was saved to a catalog 
on an RSD by using the DATA SAVE command. This 
command is applicable if the system is running software 
earlier than P02.3.2. Mount the RSD by entering VOlume 
Mount RSD.
RSD Copy from Mitel Support Web Site
RSD COPY TO NET 
To copy an RSD to a network computer.
RSD COPY FROM NET 
To copy the file from the network computer onto the RSD.
RSD VERIFY NET 
To confirm that no data errors were written.
RSD CANCEL
To terminate an RSD command.
Backing Up and Restoring Message Center Messages
MSGCtr Backup ∗.
Saves message center information to RSD.
MSGCtr Restore ∗.
Restores message center information from RSD to the hard 
disk.