Mitel SX-200 DIGITAL Pabx General Description Manual

Features Description 
3.27 ATTENDANT FUNCTION ACCESS 
Description 
By pressing the FUNCTION Attendant Console key, the Attendant may 
access all of the Attendant Functions. For further information, see 
ATTENDANT SOFTKEY FUNCTIONS and ATTENDANT CALL SELECTION. 
Conditions 
Attendant Functions are not available if the Attendant Console Lockout 
option is invoked. 
Programming 
None 
Operation 
Press the FUNCTION key - all of the Attendant Functions are presented 
on the console LCD display. 
Page 3-29  

Features Description 
3.28 ATTENDANT GUEST ROOM FUNCTIONS 
Description 
This feature permits the Attendant to access, and have control over a 
series of Hotel/Motel features. The following features may be ac- 
cessed: 
e 
Message Register print/clear 
e 
Set up/clear/print Automatic Wake-up 
l Room status change/print. 
Conditions 
This feature is not available in software Generic 1000. 
Programming 
Select COS Option ‘105 (Attendant Guest Room Key) for the Attendant 
Console. 
See ‘programming’ for...

Features Description 
3.29 ATTENDANT HOLD SLOTS 
Description 
The Attendant may place an extension or trunk on hold in one of eight 
HOLD positions. There are four keys; HOLDI, HOLD2, and HOLD3 are for 
hold positions 1 to 3, while HOLD4 is for hold positions 4 through 8 in 
a first-in, first-out basis. A call hold recall time of 10 to 60 seconds 
may be programmed (default is 30). 
Conditions 
A HOLD key LED is on wher! it has a call on hold. 
A loop start trunk may not be taken off a hold and released...

Features Description 
3.30 ATTENDANT INDIVIDUAL DIRECTORY NUMBER 
Description 
Each Attendant Console has a unique directory number identifying that 
console. 
In addition to the general attendant access number (0) used to obtain 
the attendant, a separate attendant directory number can be pro- 
grammed. A calling party has the choice of either dialing the digit 0, or 
dialing a number which is dedicated to a particular attendant position 
(useful in the case where there is more than one attendant...

Features Description 
3.31 ATTENDANT INTERPOSITION CALLING AND TRANSFER 
Description 
In a multiple console environment, an Attendant can cali or transfer a 
call to any other Attendant using the individual Attendant directory 
number. The call is transferred in the same method as a call to an 
extension. 
Conditions 
Both attendants must have their individual directory numbers pro- 
grammed. 
Programming 
The directory number of the particular attendant positions must be 
programmed via CDE Form 07...

Features Description 
3.32 ATTENDANT LAST NUMBER REDIAL 
Description 
The Attendant has the option of using a single softkey to have the 
system rediai the last external number manually dialed from the Atten- 
dant Console. 
Conditions 
None 
Programming 
Select System Option 29 (SUPERSET@ Last Number Redial) for the 
console. 
Operation 
To redial the last external number dialed from the console, press the 
REDIAL softkey. 
Page 3-34  

Features Description 
3.33 ATTENDANT MESSAGE REGISTER AUDIT 
Description 
This feature allows the attendant to display, print and clear the mes- 
sage register of a room. 
Conditions 
This feature is not available in software Generic 1900. 
Programming 
e 
l 
0 
l 
Select COS Option 229 (Message Register Applies) for exten- 
sion(s) which require message registration. 
Select System Option 24 (Message Register Audit). 
Select System Option 25 (Message Register Zero After Audit) to 
reset all message...

Features Description 
3.34 ATTENDANT MESSAGE WAITING SETUP AND CANCEL 
Description 
This feature allows the Attendant to inform extension users that there 
is a message waiting. The message waiting indication may take the 
form of a message on the display of a SUPERSET qTM set, a con- 
tinuously flashing lamp on the extension (if equipped), or the extension 
may be rung every 20 minutes with a distinctive ringing pattern (three 
cycles of 3.5 ips ringing). 
The extension will ring every 20 minutes (after...

Features Description 
To cancel Message Waiting on an extension, press the same keys in 
the same order. 
Page 3-37  

Features Description 
3.35 ATTENDANT NEW CALL TONE 
Description 
The first call placed in the Attendant ca!l waiting queue signals the 
Attendant with a single burst of tone. Subsequent calls do not alert the 
Attendant when they are added to the queue. Their presence is shown 
by the CW (Call Waiting) indication on the top line of the display. 
Conditions 
This feature is disabled if the attendant bell is turned off from the 
console. 
Programming 
Select COS Option IQ6 (Attendant New Call Tone) for the...