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Mitel SX-200 DIGITAL Pabx General Description Manual

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Page 61

Features Description 
3.09 ATTENDANT CALL FORWARD SETUP AND CANCEL 
Description 
This feature allows the Attendant to set up, review and cancel call 
forwarding for any extension. The extension for which the Attendant 
sets up forwarding need not have any of the call forwarding features in 
its Class Of Service (COS). The Attendant may also set up call forward- 
ing from the extension to the Attendant. 
Conditions 
The extension to which the calls are forwarded must not have Option 
234 (Never a...

Page 62

Features Description 
0 Press the following keys, in this sequence: 
FUNCTION 
ATT FUNCTION 
STATION 
(dial the extension number) 
CALL FWD 
CANCEL 
Page 3-10  

Page 63

Features Description 
3.10 ATTENDANT CALL SELECTION: LDN, RECALL, INTERNAL 
Description 
The Attendant Console has up to 10 call selection positions; one is for 
RECALL, one for Internal calls, and the remaining keys are for Listed 
Directory Plumbers (LDN). Each LDN key can represent a different di- 
rectory number for the system. LDN, Recall, and Dial 0 keys all appear 
as softkey features when the console is receiving an incoming call. 
This feature allows the Attendant to answer calls either in the...

Page 64

Features Description 
Attendant is connected to the calling party. 
To answer a specific call type: 
0 Press the softkey associated with the desired call type - the 
tone ringer stops, the ANSWER LED lights steadily, the SOURCE 
display shows the number of the originating party, and the 
Attendant is connected to the calling party. 
Page 3-42  

Page 65

Features Description 
3.11 ATTENDANT CALLED AND CALLING NAME, NUMBER, CDS, CGR DISPLAY 
Description 
The Attendant Console will display the digits dialed from the console 
as they are dialed. After the digits are dialed, the name (if available - 
see below), Class Of Restriction (COR), and Class Of Service (COS) 
associated with the dialed digits will also appear on the console 
display. 
Conditions 
The calling or called name is displayed only if a name has previously 
been programmed by the SUPERSET...

Page 66

Features Description 
3.12 ATTENDANT CALL SPLITTING AND SWAPPING 
Description 
During the setting up of a call between two parties, the attendant may 
require to speak to both parties, or to speak privately with either of the 
parties. This can be accomplished by the use of the CONF, SOURCE, 
and DEST softkeys. 
Conditions 
None 
Programming 
None 
Operation 
Establish a 3-party conference via the CONF softkey - the attendant 
may now speak to both parties. 
Press either the SOURCE or DEST key to split...

Page 67

Features Description 
3.13 ATTENDANT CALLS FORWARDED ON NO ANSWER 
Description 
Incoming calls, or recalls to the Attendant which are not answered 
within a predetermined time-out period are routed to the NIGHT 1 
routing point (if there is one). 
See CALL REROUTING. 
Conditions 
None 
Programming 
Select COS Option 107 (Attendant Automatic Call Forward - No An- 
swer) for the console. 
Set the time-out period via COS Option 118 (Attendant Automatic Call 
Forward - No Answer Timer); the default time is...

Page 68

Features Description 
3.14 ATTENDANT CALLS WAITING DISPLAY 
Description 
The Attendant Console may have calls from outside trunks and exten- 
sions queued that are waiting to be answered. The total number of 
calls in the queue will be displayed in the CW (Calls Waiting) area of 
the display located in the top right corner of the LCD display. The 
console tone ringer will ring and the ANSWER LED will flash, if 
the 
console is idle and calls are in the CW queue. 
Conditions 
If there are no calls in the...

Page 69

Features Description 
3.15 ATTENDANT CAMP-ON 
Description 
This feature allows the Attendant to connect calls to a busy extension 
or trunk for automatic completion when the called busy party becomes 
free. When a call is camped on to an extension, the called extension 
only will hear a burst of camp-on tone indicating the existence of a 
camped-on call. If the camped-on call is from a trunk, two bursts of 
Camp-On tone are given; if from an extension, a single burst of tone is 
given. 
Conditions 
Calls...

Page 70

Features Description 
3.16 ATTENDANT CCSA ACCESS 
Description 
The Attendant may access the Common-Controlled Switching Ar- 
rangement (CCSA) trunks. For further information, see ATTENDANT 
DIRECT TRUNK ACCESS, and CCSA. 
Conditions 
None 
Programming 
None 
Operation 
See ATTENDANT DIRECT TRUNK SEL.ECT. 
Page 3-18  
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