Mitel SX-200 DIGITAL Pabx General Description Manual

Features Description 
TABLE 2-3 
PROGRAMMABLE FEATURE ACCESS CODES 
Number Feature Name 
Paragraph 
01 Account Code Access 4.03, 5.03 
02 Auto-Answer Activation 4.75 
03 Call Forwarding - Busy 5.05, 5.25 
04 Call Forwarding - Don’t Answer 5.09, 5.25 
05 Call Forwarding - Busy/Don’t Answer 5.06, 5.25 
06 Call Forwarding - Follow Me 5.07, 5.25 
07 Call Forwarding - I’m Here 5.08, 5.25 
08 Dial Call Pickup 5.19 
09 Directed Call Pickup 5.20 
10 Do Not Disturb 5.23 
11 Extension General Attendant Access...

Features Description 
2.94 Each feature is described in four subparagraphs as follows: 
Description This subparagraph gives a brief description of the 
feature. 
Conditions The conditions and limitations of the feature are 
described in this subparagraph. 
Programming The required system programming steps are listed 
in this subparagraph. 
Operation This subparagraph describes the operations which 
the end user must perform to use this feature. 
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Features Description 
3. ATTENDANT FEATURES 
3.01 All features provided by the SX-200@ DIGITAL PABX which ap- 
ply to the Attendant Console are described in the following 
paragraphs. Attendant functions are performed by the LCD Console, 
which has a 4-line, 80-character Liquid Crystal Display (LCD) display, 
and a keyboard with an extensive range of operational key groups to 
perform a wide variety of different functions. 
Information presented on the four lines of the LCD display includes: 
l Date (if...

Features Description 
3.02 ATTENDANT ABBREVIATED DIAL PROGRAMMING, ACCESS 
Description 
This feature allows the Attendant to program system abbreviated dial 
numbers from the Attendant Console. The Attendant has the option of 
making abbreviated dial numbers confidential. Optionally, the attendant 
can also view other Attendants’ confidential abbreviated dial numbers. 
Conditions 
None 
Programming 
To allow abbreviated dial programming, select COS Option 411 
(Attendant Abbreviated Gial Programming) for...

Features Description 
3.03 ATTENDANT ALARM READOUT 
Description 
The Attendant Console can display the alarm codes presently active in 
the system. The Attendant can cause a readout of the alarm messages 
one by one using the softkeys. The message indicates the fault and its 
location. 
Conditions 
For the Attendant to access the alarms, the following must be true: 
- there must be no other console accessing alarms 
- there must be no console or maintenance terminal accessing 
maintenance 
- there must...

Features Description 
3.04 ATTENDANT BELL-OFF 
Description 
This feature enables the Attendant to mute the console ringer. Incom- 
ing calls will be indicated by a flashing Answer Key LED and LDN 
softkeys displayed on the console. When the console ringer is dis- 
abled, “BELL OFF” appears on the second line of the console LCD 
display. 
Conditions 
The system defaults this feature to “bell on” upon system power-up. 
Programming 
Select COS Option 100 (Attendant Bell-Off) for the console. 
Operation 
To...

Features Description 
3.05 ATTENDANT BUSY OVERRIDE 
Description 
This option allows the attendant who encounters a busy connection, to 
override the connection and enter the call. Before the Attendant enters 
the connection, all parties in the call hear an 800 ms burst of warning 
tone, after which the Attendant is connected to the call and the 
warning tone continues for a further 200 ms. A single 200 ms burst of 
warning tone is repeated every 6 seconds for the duration of the 
override. If the call...

Features Description 
3.06 ATTENDANT CALL ANNOUNCE 
Description 
This feature allows the attendant who encounters a busy connection to 
a SUPERSET qTM set to announce the call over the set’s Call Announce 
port, without intruding into the call. The Attendant can converse with 
the called party through the set’s speaker and microphone, while the 
call in progress continues through the handset. 
Conditions 
Attendant Call Announce operates only on SUPERSET qTM sets with a 
call announce port wired. 
No...

Features Description 
3.07 ATTENDANT CALL BLOCK SETUP 
Description 
This feature allows the attendant to restrict extensions from making 
tails to other extensions by activating call blocking from the console. 
Calls to the attendant or to extensions without the call blocking option 
selected may be made normally. Attempted calls between restricted 
extensions may be programmed to intercept to the attendant (see Call 
Rerouting). 
Conditions 
This feature is not available in software Generic 1000....

Features Description 
3.08 ATTENDANT CALLBACK - BUSY/NO ANSWER 
Description 
The Attendant can set up a callback if the called extension is busy or 
does not answer. 
Conditions 
A callback always rings the originating extension; call forwarding has 
no effect. 
Callback - Busy/No Answer may be activated on extension numbers, 
hunt group access codes, and trunk group access codes. 
If the two parties involved in a callback hold a telephone conversation 
(not a conference) before the callback is honoured,...