Mitel SX-200 DIGITAL Pabx General Description Manual
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Page 91
Features Description 3.36 ATTENDANT NIGHT/DAY SWITCHING Description The Attendant may select NIGHT1 service, NIGHT2 service or DAY service via softkeys. When the console is in a NIGHT mode, calls normally directed to the Attendant Console are routed to preseiected extensions, hunt groups or common alerting devices. Conditions When NIGHT1 or NIGHT2 has been selected by an Attendant Console, the status is displayed on the right-hand side of the DST line of the display for all affected consoles....
Page 92
Features Description 3.37 ATTENDANT OUTGOING CALL RESTRlCTlON SETUP Description This feature allows the Attendant to restrict an extension from making any outgoing trunk calls, or certain types of outgoing calls. Extensions to which Room Status applies may be restricted to internal calls only, internal and local calls only, or no restriction. Conditions 0 0 Programming 0 0 System Options 32 (Outgoing Call Restriction) and 33 (Room Status) are mutually exclusive. This feature is not...
Page 93
Features Description 3.38 ATTENDANT PAGE ACCESS Description The Attendant may access a paging zone or zones by use of the PAGE key on the Attendant Console. When the PAGE key is pressed, the console handset is connected directly to the zones of the paging equipment programmed for access for the console, and overrides any extension announcement in progress. The Attendant may alternately access the paging circuit by dialing the associated access code fol- lowed by a digit 0 - 9 for the zone...
Page 94
Features Description 3.39 ATTENDANT PAGED HOLD SLOT ACCESS Description The Attendant can put a party on hold, and page for someone to pick up the call from the attendant hold slot. Also see the PAGING ACCESS feature. Conditions The station from which the pickup call is made must have COS Option 225 (Hold Pickup - Attendant Paged Access) in its COS. Programming Select one or more of the following COS Options for the console, as desired: 303 Paging Zone 1 Access 304 Paging Zone 2 Access 305...
Page 95
Features Description a If the paged party does not call, the held party will recall the Attendant automatically. If paging a zone other than ,&he default zone: Put the calling party on hold using one of the console HOLD slots. Dial the ‘Paging Access To Specific Zones’ access code, fol- lowed by the desired zone. Ask the paged party to call the attendant. When the paged party calls the Attendant and retrieves the held party, press the RELEASE key, and the console will be freed. If the paged...
Page 96
Features Description 3.40 ATTENDANT LDN KEYS Description Each Attendant has a set of nine Listed Directory Number (LDN) posi- tions. Any or all LDN keys and labels may be programmed to appear. Conditions A console’s LDN positions are unique; each console must have its LDN keys explicitly programmed. Programming The LDN keys are programmed in CDE Form 08 (Attendant LDN Assign- ments). See PROGRAMMABLE LDN POSlTlONS for further details. Operation The Attendant may selectively answer any...
Page 97
Features Description 3.41 ATTENDANT RINGER VOLUME CONTROL Description There are two keys on the console, one to increase ringer volume, and one to decrease ringer volume: in a discrete step for each key depres- sion. Conditions None Programming None Operation While the console ringer is ringing, press one ringer volume key to either increase or decrease the volume to the desired level. Page 3-45
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Features Description 3.42 ATTENDANT SERIAL CALL Description An incoming trunk call can be set, before being transferred by the Attendant, to recall to the Attendant either after the called party goes on-hook or if the call is not answered within the programmed time- out period. Conditions Attendant Serial Call is available on ail trunk calls. Programming Select COS Option 109 (Attendant Serial Call) for the console. Operation To establish a Serial Call: e Answer an incoming trunk call. e...
Page 99
Features Description 3.43 ATTENDANT SOFTKEY FUNCTIONS Description The console softkeys have different functions depending upon which operating mode the console is in at the given time. The current func- tion of each softkey is displayed on the lower two rows of the console LCD. The softkey indicators Fl through FO correspond directly to the function keys Fl through FlO. Conditions Some softkeys appear only if a corresponding feature is enabled; for example, the station BUSY OUT softkey will...
Page 100
Features Description 3.44 ATTENDANT SOURCE KEY Description This feature allows the Attendant to press a softkey (SOURCE) to speak to the source party of a call. The source party’s extension number, COS, and COR are displayed on the first line of the console’s LCD display. Conditions This softkey will only appear when the Attendant Console is connected to a multi-party call. Programming None Operation Press the SOURCE softkey - the console is connected to the source w-h. Page 3-48