Mitel SX-200 DIGITAL Pabx General Description Manual

Features Description 
3.45 ATTENDANT-TIMED RECALL 
Description 
This feature automatically alerts the Attendant when a cali extended 
through the console or a call held at the console has not been an- 
swered within the preselected time. 
Selectable recall times include: 
Attendant-Timed Recall - Camp-On - 10 to 60 s 
Attendant-Timed Recall - No Answer - 10 to 60 s 
Attendant-Timed Recall - Hold - 10 to 60 s. 
Conditions 
Recalls to the console are inoperative during night service, unless the 
console is...

Features Description 
3.46 ATTENDANT TONE SIGNALING 
Description 
To minimize demand on the system tone generator, the SX-2OO@ 
Attendant Consoie normally does not transmit DTMF tones. Some ap- 
plications do, however require the attendant to transmit tone on a 
trunk (e.g., voice mail, etc.). This feature allows the console to transmit 
DTMF tones during a trunk call. 
Conditions 
This feature is not available in software Generic 1000. 
Programming 
Select COS Option 119 (Attendant Tone Signaling On...

Features Description 
3.47 ATTENDANT TRAINING JACKS 
Description 
Training jacks are provided on the Attendant Console for use by a 
Supervisor or Trainer who is training a new attendant. Each console is 
equipped with two Attendant jacks; either jack may be used by the 
Attendant, while the other provides a monitoring, Supervisor, or train- 
ing function. Most commonly used handsets o: headsets may be used 
with the Attendant Console. 
Conditions 
Removal of both headsets and/or handsets does not...

Features Description 
3.48 ATTENDANT TRUNK BUSY-OUT ENABLE 
Description 
The Attendant may busy out a trunk to prevent access to the trunk, 
and may remove the busy condition as required. if the Trunk Busy-Out 
Enable option is not selected, the Attendant may still access individual 
trunks, but is unable to force them into a busy condition. 
Conditions 
Any extension dialing a busied-out trunk will receive busy tone, and 
may camp on or initiate Callback - Busy. The call will be completed 
when the...

Features Description 
3.49 ATTENDANT TRUNK GROUP STATUS DISPLAY 
Description 
This feature allows the Attendant to display the status of the trunk 
groups. if this feature is activated while the console is idle, the display 
is retreshed every 5 seconds to allow a constant up-to-date monitor- 
ing of the trunk groups. 
Conditions 
This feature is not available in software Generic 1000. 
Programming 
None 
Operation 
To obtain a trunk group status report, press the following keys: 
TRUNK STAT 
MORE or...

Features Description 
3.50 FRENCH LANGUAGE CONSOLE DISPLAY 
Description 
This feature allows the Attendant to change the display of Attendant 
Console softkeys from English to French. 
Conditions 
This feature is not available in software Generic 1000. 
Programming 
None 
Operation 
To change from English to French, press the following keys: 
FUNCTION 
FRANCAIS 
To change from French to English, press the following keys: 
FUNCTION 
ENGLISH 
Page a-55/55  

Features Description 
4. SYSTEM FEATURES 
4.01 This Part describes the system features which apply to all 
extension users. 
Page 4-1  

Features Description 
4.02 ABBREVIATED DIAL 
Description 
This SX-200” feature allows the extension user to dial an abbreviated 
number (two to eight digits) in place of a longer external number 
(which can be up to 26 digits in length). The Attendant or CDE pro- 
grammer may program or view system abbreviated dial numbers. Up 
to 1000 numbers may be programmed as abbreviated dial numbers, 
with systemwide access. 
Conditions 
Extensions must have Option COS 245 (Abbreviated Dialing Access) in 
their COS...

Features Description 
4.03 ACCOUNT CODES 
Description 
Account codes are typically used to charge the cost of calls either to 
internal departmental cost centers or to project accounts for billing to 
specific projects. 
An extension may have the option, or be forced to enter an account 
code for trunk calls. The account code may be 1-12 digits (the default 
value is six digits) and will appear as an integral part of all SMDR 
records. 
Conditions 
If the Account Code is of the ‘Variable Length’ type,...

Features Description 
4.04 ALARM INDICATION 
Description 
There are four alarm levels: NO ALARM, MINOR, MAJOR and CRITICAL. 
Minor alarms indicate problems affecting the system in a small pro- 
portion Major Alarms indicate problems causing a serious systemwide 
degradation of service. Critical alarms indicate problems of such se- 
verity that they warrant automatic activation of System Fail Transfer. 
Alarm status is indicated on the upper right corner of the maintenance 
terminal, and on the top line...