Mitel SX-200 DIGITAL Pabx General Description Manual
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Page 71
Features Description 3.17 ATTENDANT CONFERENCE Description This feature allows the Attendant to enter into a conference with the destination party and the source party of a call. The Attendant may also initiate a 3-party conference call. When the Attendant is in a conference, a periodic warning beep may be heard by all parties (if the option is enabled). Conditions None Programming There is no programming required to enable Attendant Conferences. To enable Attendant conference warning beeps,...
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Features Description 3.18 ATTENDANT CONSOLE LOCKOUT Description The Attendant can enter an access code to restrict the capabilities of the Attendant Console. When the console is locked out, the following restrictions take effect: - no outgoing trunk calls can be made - there is no Attendant function access. The Attendant Console may still be used to initiate internal calls, and to answer incoming trunk calls The console may be locked out at any time by the Attendant. Conditions None...
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Features Description 3.19 ATTENDANT DATE AND TIME DISPLAY Description The SX-200@ DIGITAL PABX continually displays the time of day on the left-hand portion of the status line of the Attendant Console LCD display. When the console is idle, the date (month, day, year) is also displayed. The displayed time is used by Message Waiting, Traffic Measurement, SMDR, SUPERSET qTM sets, and other features. The time may be displayed in 12- or 24-hour format. Conditions Some traffic measurements may be...
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Features Description 3.20 ATTENDANT DESTINATION KEY Description This feature allGws the Attendant to press a softkey (DEST) to speak to the destination party Gf a Call. The destination party’s extension number, COS, and COR are displayed on the second line of the console’s LCD display. Conditions This softkey will only appear when the Attendant Console is connected to a multi-party call. Programming None operation Press the DEST softkey - the console is connected to the destination paw....
Page 75
Features Description 3.21 ATTENDANT DIRECT TRUNK SELECT Description The console (or test line) may be used to directly access (seize) a trunk for maintenance or operational procedures. Conditions None Programming None Operation To check the current status of a trunk, enter the following softkeys: FUNCTION ATT FUNCTION TRUNKS (enter the desired trunk number) STATUS EXIT To select a trunk for Attendant access only, enter the following soft- keys: FUNCTION ATT FUNCTION TRUNKS (enter...
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Features Description 3.22 ATTENDANT DISA CODE SETUP ENABLE Description This option allows the Attendant to change the Direct inward System Access (DISA) security code that a cailer must dial to access the system. Conditions The DISA code cannot conflict with the numbering plan. The DISA code is limited to a maximum of five digits. The DISA code cannot be displayed. An Attendant cannot delete the DISA code; it may only be deleted via CDE Form 02 (Feature Access Codes). See Section...
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Features Description 3.23 ATTENDANT DISPLAY AND SETUP OF SUPERSET qTM SET MESSAGES Description There are eight default and seven programmable SUPERSET qTM mes- sages for use on the SUPERSET qTM LCD displays. The Attendant may read the currently displayed message on a specific SUPERSET@ set, read ali of the available messages, and set up any of the messages to be displayed on any SUPERSET qTM set. Conditions None Programming None Operation To read all of the available messages, enter the...
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Features Description 3.24 ATTENDANT DO NOT DISTURB (DND) SETUP AND CANCEL Description The Attendant may set up or cancel Do Not Disturb (DND) for an extension. Conditions None Programming None Operation To set up Do Not Disturb on an extension, press the following keys: FUNCTION A-l-T FUNCTION STATIONS (enter the extension number) NO DISTB EXIT or FUNCTION GUEST ROOM (enter the extension/room number NO DISTB EXIT To cancel Do Not Disturb on an extension, press the same keys in the...
Page 79
Features Description 3.25 ATTENDANT EXTENSION BUSY-OUT Description This feature allows the Attendant to busy out any extension (the extension cannot originate or receive any calls), and to remove the busy-out condition. If the Attendant dials the number of a busied-out extension, the console will display the extension number and “BSY OUT” in the Destination display and the Attendant will receive reorder tone. Conditions If the extension is idle when the Attendant dials the busy-out code, the...
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Features Description 3.26 ATTENDANT FLASH OVER TRUNK Description The Attendant may flash on a CO trunk by pressing the FLASH key. After the flash the attendant may dial as required. Conditions The attendant may flash on outgoing trunks. The attendant may dial a maximum of 2fi digits after a flash. The flash duration is approximately 200 ms. Programming None Operation While the attendant is connected to an outgoing trunk: l Press the FLASH softkey. 0 Dial as required. Page 3-28