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Lucent Technologies Octel 100 Implementation And Service Manual

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Implementation and Service Manual    Managing System Mailboxes16-1
CHAPTER 16
Managing System Mailboxes
System mailboxes are one of the primary ways that users interact with the messaging
system. Mailboxes allow users to record messages, store messages, and perform many
other actions on the system. Procedures prov ided in this chapter will help you to:
· Create mailboxes
· View or edit a mailbox’s settings
·  Delete a mailbox
·  Clear mailbox information
·  Search for a mailbox
·  Automatically forward...

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16. Managing System Mailboxes
Implementation and Service Manual   Creating Mailboxes16-2
Creating Mailboxes
W hen you create mailboxes, it is important that each mailbox has the appropriate
features av ailable for its purpose on the system. Mailboxes you create for subscribers
may need v ery different features than mailboxes that are used simply to store messages
or handle calls. To help you create mailboxes more efficiently, the messaging system
prov ides techniques you can use to create:
· A single...

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16. Managing System Mailboxes
Implementation and Service Manual   Creating Mailboxes16-3
Creating a Single Mailbox
Use this procedure to create one mailbox on the system. This procedure allows you to
specify mailbox information and features for a single mailbox. For additional information
about creating mailboxes, see the topics, Creating a Single Duplicate Mailbox,
Creating Multiple Mailboxes, or Creating Multiple Duplicate Mailboxes, later in this
chapter.
It is recommended that you use this procedure...

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16. Managing System Mailboxes
Implementation and Service Manual   Creating Mailboxes16-4
8.  In the Company Name field, enter in alphanumeric characters the name of the
company to which the mailbox subscriber belongs. The company name you enter
allows subscribers to send messages to all subscribers in the same company through
system-wide distribution lists. Note that the company name must match the company
name entered for other mailboxes exactly.
9.  In the Div ision field, enter in alphanumeric...

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16. Managing System Mailboxes
Implementation and Service Manual   Creating Mailboxes16-5
12.  To select a Class of Serv ice for the mailbox, click View/Edit under Class of Serv ice.
The Class of Serv ice dialog box displays the selected features av ailable for the
displayed Class of Serv ice. For information on indiv idual Class of Serv ice features,
see the topic, Class of Serv ice Options, later in this chapter.
See Preinstallation Configuration Worksheets
W hen assigning classes of serv ice to...

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16. Managing System Mailboxes
Implementation and Service Manual   Creating Mailboxes16-6
18.  If you want to change the settings a subscriber can assign to the mailbox, click
Subscriber Settings, then select the appropriate options. For additional information,
see the topic, Managing Subscriber Settings, later in this chapter.
19.  If you want to create a guest mailbox for the mailbox, click Guest Mailbox, then
select the appropriate options. For additional information, see the topic, Creating a
Guest...

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16. Managing System Mailboxes
Implementation and Service Manual   Creating Mailboxes16-7
3.  To copy the displayed mailbox information, click Duplicate Mailbox. The Duplicate
Mailbox dialog box displays.
 
4.  Enter the mailbox number for the mailbox to create, then click Create. The new
mailbox displays.
 
5.  In the Extension field, enter the extension for the mailbox if it is different from the
mailbox number.
6.  In the First Name field, enter the first name of the mailbox subscriber.
7.  In the Last...

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16. Managing System Mailboxes
Implementation and Service Manual   Creating Mailboxes16-8
Creating Multiple Mailboxes
Use this procedure to create multiple system mailboxes at one time. For each mailbox
you create, you must specify the mailbox features for that mailbox if they are different
from the default features. To create multiple mailboxes that hav e the same features, see
the topic, Creating Multiple Duplicate Mailboxes, later in this chapter.
To create multiple mailboxes:
1.  From the Mailbox...

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16. Managing System Mailboxes
Implementation and Service Manual   Creating Mailboxes16-9
7.  In the Extension field, enter the extension for the mailbox if it is different from the
mailbox number.
8.  In the First Name field, enter the first name of the mailbox subscriber.
9.  In the Last Name field, enter the last name of the mailbox subscriber.
10.  In the Company Name field, enter the name of the company to which the mailbox
subscriber belongs. The company name you enter allows subscribers to send...

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16. Managing System Mailboxes
Implementation and Service Manual   Creating Mailboxes16-10
 
15.  To display the other default classes of serv ice, click Next or Prev ious.
16.  If the features for the defined classes of serv ice are not appropriate for the mailbox,
you can create a custom Class of Serv ice. To create a custom Class of Serv ice for
the mailbox, click Use Custom COS and select the appropriate options. It is
recommended, howev er, that you use the default classes of serv ice to select...
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