Lucent Technologies Octel 100 Implementation And Service Manual

13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-53
 
 Related Parameters/Features W hen the caller is first transferred to the second queue position or higher, the
system voices
, “Please hold, someone will be w ith you shortly,” and, “That
extension is busy,”
 followed by, “You are number  in the queue,” if these
phrases are enabled. Afterwards, the system only voices the keypress options
phrase, any additional call queuing phrases, and the caller’s position...

13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-54
  See Preinstallation Configuration Worksheet
 
Call Queuing Prompts Sheet (Call Queuing Setup Options)
 
 
Call Queuing Parameters
 
Custom Call
Queuing Phrase
for Operator  This parameter determines whether the system uses a custom call queuing
phrase for callers holding for the default operator mailbox.
 This phrase should be recorded as phrase 93 in the ENGLISH2.O32 voice file
using V-Edit.
 
 When/How to...

13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-55
 
 Min
 —
 Max
 —
 Default
 No
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  See Preinstallation Configuration Worksheet
 
Call Queuing Prompts Sheet (Call Queuing Setup Options)
 
 
Call Queuing Parameters
 
Number of
Seconds for First
Caller in Queue
to Wait  This parameter specifies the number of seconds the messaging system waits
after attempting to transfer the first caller in a...

13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-56
 
 Min
 0
 Max
 15
 Default
 Blank
 Requires Restart
 Yes
 Switch-Dependent
 Yes
 Set by Integrator
 Yes
 
  Intercom Paging Parameters
 
Release Code for
Intercom Paging  This parameter specifies the code the system dials when required by the
switch to return to a call after the system attempts to page the subscriber.
 
 When/How to Use This parameter is set when the Integrator is run, if required by the...

13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-57
  Intercom Paging Parameters
 
Number of
Retries when
Paging is Busy  This parameter specifies the number of times the system attempts to page
the subscriber when the paging extensions are busy.
 
 When/How to Use For most systems, the default value is sufficient. If the system experiences
heavy traffic, increase this value.
 
 Related Parameters/Features None.
 
 If Set Too High The higher the setting, the...

13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-58
 
  Intercom Paging Parameters
 
Paging Wait
Time (Intercom
Redirect)  This parameter specifies the number of seconds the messaging system waits
for a subscriber to respond to a page before prompting the caller try another
extension, to leave a message, to page the subscriber, or to disconnect. Note
that the system prompts callers to try the page again only if the Maximum
Number of Retries in Paging (Intercom...

13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-59
 
 Related Parameters/Features The system looks for a Transfer Prefix Code only if no Custom Transfer Code
is defined.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 0
 Max
 15
 Default
 Blank
 Requires Restart
 No
 Switch-Dependent
 Yes
 Set by Integrator
 No
 
  Call Transfer Parameters
 
Custom Transfer
Code  This parameter defines the series of commands required by the switch...

13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-60
because DTONW AIT determines the amount of continuous energy the
messaging system must detect to recognize it as dial tone.
C  (followed by a number) Indicates that the system is to send a special
feature code to the switch. The C is always followed by a number that
defines how many characters are in the special feature code. For
example, if 550 is the special feature code to activate intercom paging, a
C3...

13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-61
 
 If Set Too High Increasing this parameter should not adversely affect messaging system
performance. However, the higher you set this parameter, the longer the
caller waits to be transferred.
 
 If Set Too Low On some switches, a slight delay may be required.
 
 Min
 0
 Max
 9
 Default
 0
 Requires Restart
 No
 Switch-Dependent
 Yes
 Set by Integrator
 No
 
  Call Transfer Parameters
 
Transfer Release
Code...

13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-62
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 0
 Max
 15
 Default
 &,
 Requires Restart
 No
 Switch-Dependent
 Yes
 Set by Integrator
 Yes
 
  Call Transfer Parameters
 
Permit Voice Mail
After a Busy or
No Answer  This parameter determines if callers can leave a voice-mail message for a
subscriber whose extension is busy or unanswered.
 If you disable this parameter, callers are...