Lucent Technologies DEFINITY PC Console Release 2.5 Users Manual

Console AdministrationIssue 2.5   October 1999  3-5 ¾ Trunk Groups
¾ Hundreds Groups, and their associated Busy Lamp Fields
¾ Feature Buttons
¾ Display Buttons
To label the Trunk Group buttons:
1. From the Button Identification area, click the button labeled Trunk
Groups.
n Twelve Trunk Group buttons, initially unlabeled, are displayed
across the screen.
These buttons perform the same function as Trunk Group buttons
on a non-PC based attendant console.  Specifically, they allow the
attendant to select an...

Console Administration3-6   Issue 2.5   October 19992. Label each Hundreds Group button, just as it has been administered at
the switch.
The label you assign to each Hundreds Group button should reflect the
first digit (or group of digits) for the associated extensions.  For
example:
n If your dialing plan has 3-digit extensions, you could conceivably
have 1000 extensions — 000 through 999.  You would therefore
assign up to 10 Hundreds Group buttons at the switch, and
duplicate their assignments here....

Console AdministrationIssue 2.5   October 1999  3-7   These buttons perform the same function as feature buttons on a
non-PC based attendant console.  They are used to access and
perform pre-determined functions.  For example, an Integrated
Directory feature button accesses the Integrated Directory feature
on the switch.
If a button is labeled with a feature name, the button is
“administered,” and may be used by the attendant.  If a button is
labeled with a number, the button is not “administered.”  It...

Console Administration3-8   Issue 2.5   October 1999If an entry in the Feature Button Definition Table appears in blue,
this indicates that the feature is not required for PC Console.  If,
however, you wish to administer that particular feature button, you
must do so utilizing the line that the partially-created button already
occupies.  For example, if you want to administer an Integrated
Directory feature button, you must use the line already labeled
“Integrated Directory,” and simply supply the label...

Console AdministrationIssue 2.5   October 1999  3-9 To label the display buttons:
1. From the Button Identification area, click the button labeled Display.
n Eight display buttons are displayed on the screen.  Some display
buttons are labeled with names, and others are labeled with
numbers.
  These buttons perform the same function as display buttons on a
non-PC based attendant console.  They are used to access and
perform pre-determined functions.  For example, the Next display
button cycles to the next...

Console Administration3-10   Issue 2.5   October 1999If an entry in the Display Button Definition Table appears in blue,
this indicates that the feature is optional, but the display button
name is locked and cannot be changed.  You can, however, change
the button label, as well as the number that specifies its position
within the two-column table.  The required display buttons and their
default positions are indicated below:
Default Button
NumberButton Assignment1Normal4Next
6Return Call2. Make any...

Console AdministrationIssue 2.5   October 1999  3-11 Defining System ParametersThe System Parameters function allows you to define where the various system
components are physically stored.  Here, you will specify to which COM port the
telephone or PassageWay Adapter is connected, and where the database
information that drives PC Console resides.
n System Database — This is the Microsoft Access®
 database that contains
the label information you have saved for each button on the PC Console
screens....

Console Administration3-12   Issue 2.5   October 1999n Companding — This option is set, by default for Mu-Law.  Leaving this
default permits the system to digitize voice signals according to accepted
Mu-Law standards.  Setting this option to A-Law requires the system to
digitize voice signals according to accepted A-Law standards.
n Second Party Display — This setting determines which information will be
displayed in the Second Party Display area (within Call Handling) on the
Console Operations screen...

Console AdministrationIssue 2.5   October 1999  3-13 To “point to” a different System Log File:
1. From the System Parameters screen, locate and click on the button
labeled System Log File, on the left side of the screen.
n The display to its right indicates where the PC Console application
currently looks for the file (“Current Path”).
2. Position your cursor in the “Change To” text box, then modify the path
to indicate where the file actually resides.  You may alternatively click
the Change To button,...

Console Administration3-14   Issue 2.5   October 1999To “point to” a different COM Port:
1. From the System Parameters screen, locate and click on the down
arrow next to the name of the currently administered COM port.
n A dropdown list box indicates four COM port addresses, 1 through
4, through which the PC can be attached to the telephone or
PassageWay Adapter.
2. Use the mouse or cursor keys to select the COM port that physically
connects your PC to the telephone or PassageWay Adapter.
3. If you are...