Lucent Technologies DEFINITY Business Communications System And GuestWorks Instructions Manual

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
A-21 Basic features 
A
and enhanced number lists. With privileged lists, users can access otherwise 
restricted numbers (for example, stations without long-distance access can be 
programmed to access specified long-distance numbers.)
For users with 6400-series telephones, Abbreviated Dialing has been enhanced 
further. Users with display telephones now receive display messages to help...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
A-22 Basic features 
A
Facility Busy Indication
Allows users of multi-appearance telephones to see which lines, trunk groups, 
terminating extension groups, hunt groups, or paging zones (called resources or 
facilities) are busy. When the lamp associated with the resource is lit, the resource 
is busy.
You can store extension numbers, trunk group access codes, and Loudspeaker 
Paging...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
A-23 Basic features 
A
Group Paging
Allows a user to make an announcement to a group of people via their 
speakerphones. The speakerphones are automatically turned on when the user 
begins the announcement. The recipients can listen to the message via the 
handset if they wish, but they cannot speak to the user in return. Group page 
members will not receive the page if the member is...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
A-24 Basic features 
A
Individual Attendant Access
Allows a user to call a specific attendant console. Each attendant console can be 
assigned an individual extension number.
Integrated Services Digital Network — Basic Rate
Interface
Enables connection of the system to equipment or end points that support an 
Integrated Services Digital Network (ISDN) by using a standard format called the...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
A-25 Basic features 
A
Intercom — Dial
Allows multi-appearance telephone users to easily call others within an 
administered group. The calling user lifts the handset, presses the Dial Intercom 
button, and dials the one- or two-digit code assigned to the desired party. The 
called user’s phone rings, and an intercom lamp, if provided, flashes. With this 
feature, a group of users who...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
A-26 Basic features 
A
Listed Directory Number
Allows outside callers to access your attendant group in two ways, depending on 
the type of trunk used for the incoming call. You can allow attendant group access 
via incoming direct inward dial trunks, or you can allow attendant group access via 
incoming central office and foreign exchange trunks. 
Long Hold Recall Warning
Gives a visual...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
A-27 Basic features 
A
Manual Message Waiting
Allows multi-appearance telephone users to light the status lamp associated with 
the manual Message Waiting button at another multi-appearance telephone. They 
do this by simply pressing a button on their own telephone. This feature can be 
administered only to pairs of telephones such as those of a secretary and an 
executive. The secretary...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
A-28 Basic features 
A
The system administrator can alter the standard Misoperation Handling to ensure 
that an external caller is not left on hold indefinitely, or dropped by the system 
after a misoperation with no way to reach someone for help.
This feature is currently used only in France and Italy.
Multi-Appearance Preselection and Preference
Provides options for placing or answering...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
A-29 Basic features 
A
nTrunk Answer from Any Station allows telephone users to answer all 
incoming calls to the attendant when the attendant is not on duty and when 
other voice terminals have not been designated to answer the calls. The 
incoming call activates a gong, bell, or chime and a voice-terminal user 
dials an access code to answer the call.
nTrunk Group Night Service allows...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
A-30 Basic features 
A
Power Failure Transfer
Provides service to and from the local telephone company central office, including 
Wide Area Telecommunications System, during a power failure. This allows users 
to make or answer important or emergency calls during a power failure. This 
feature is also called Emergency Transfer. 
Priority Calling
Allows a user to ring another telephone...