Lucent Technologies DEFINITY Business Communications System And GuestWorks Instructions Manual

Features 
A-1 Overview 
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DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
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Features
Overview
This appendix provides a description of each feature supported with the 
DEFINITY BCS or GuestWorks offers. The features are grouped in the following 
categories:
nAutomatic Routing features on Page A.-2
nBasic features on Page A.-5
nHospitality features on Page A.-39
nHunt Group features on Page A.-44
nPrivate Networking features on Page A.-47
nTrunk...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
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Automatic Routing features
Provides a variety of automatic-routing features for public and private networks. 
Automatic Alternate Routing (AAR) and Automatic Route Selection (ARS) are the 
foundation for these automatic-routing features. They route calls based on the 
preferred (normally the least expensive) route available at the time the call is...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
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AAR/ARS Overlap Sending
Overlap sending can be used on AAR and ARS calls that are routed over ISDN 
trunk groups. Overlap sending sends ISDN call-address information one digit at a 
time instead of all the address information going out in one block. This 
significantly decreases call setup time in countries with complex public-network 
numbering plans,...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
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Generalized Route Selection
Provides voice and data call-routing capabilities. It is used to select not only the 
least-cost routing, but also optimal routing over the appropriate facilities. It 
enhances AAR and ARS by providing additional parameters in the routing 
decision and maximizing the chance of using the right facility to route the call. 
Also,...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
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those facilities in the location that has the lowest calling rates at the particular time 
a call is made. You can also use this feature to change the routing patterns when 
an office is closed and to eliminate unauthorized calls. 
Basic features
The following features come standard with the system.
Abbreviated Dialing
Provides lists of stored numbers users can use...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
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Administered Connections
Automatically establishes an end-to-end connection between two access or data 
endpoints based on administered attributes. This feature provides capabilities 
such as:
nAlarm notification, including an administrable alarm type and threshold
nAutomatic restoration of connections established over a Software-Defined 
Data Network
nISDN-PRI trunk...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
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Features 
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Alternate Operations Support System Alarm
Number
Allows you to establish a second number for the system to call when an alarmable 
event occurs. This feature is useful for alerting a second support organization, 
such as INADS or OneVision.
Answer Detection
For purposes of call-detail recording, it is important to know when the called party 
answers a call. The...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
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Attendant Call Waiting
Allows an attendant to let a single-line telephone user who is on the phone know 
that a call is waiting. The attendant is then free to answer other calls. The 
attendant hears a call waiting ringback tone and the busy telephone user hears a 
call waiting tone. This tone is heard only by the called telephone user.
Attendant Calling of Inward...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
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Attendant Display
Shows call-related information that helps the attendant to operate the console. 
Also shows personal service and message information. Information is shown on 
the alphanumeric display on the attendant console. Attendants may select one of 
several available display message languages: English, French, Italian, or 
Spanish. In addition, your company...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Features 
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Attendant Serial Calling
Enables an attendant to transfer trunk calls that return to the same attendant after 
the called party hangs up. The caller, after reconnecting with the attendant, can 
then be transferred to another station within the switch. This feature is useful if 
trunks are scarce and Direct Inward Dialing services are unavailable. An outside 
caller...