Lucent Technologies DEFINITY Business Communications System And GuestWorks Instructions Manual

Telecommuting Solutions 
13-1 Overview 
13
DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
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Telecommuting Solutions
Overview
Lucent Technologies research, supported by industry studies, shows that 
telecommuters are generally 15 to 30 percent more productive when they work at 
home. They convert travel time into productive work time, are less likely to be 
distracted by normal office routines, and frequently end up working longer hours 
with...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Telecommuting Solutions 
13-2 Overview 
13
DEFINITY Extender
DEFINITY Extender allows you to use a fully functional DCP telephone at a 
remote location. The telephone looks and performs exactly as if it were directly 
connected to your office system.
The system uses a module at the switch and a module at the remote location to 
provide full service. For residential applications, the Extender...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Telecommuting Solutions 
13-3 Overview 
13
Each module can be shared by as many as 25 users (though only one may be 
logged on at any one time). Several security features make it difficult for the sys-
tem to be abused by hackers.
Personal Station Access
Personal Station Access is a “hoteling” feature that allows you to apply your 
telephone station preferences and permissions to any compatible...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Telecommuting Solutions 
13-4 Overview 
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nPriority Outcalling provides outcalling notification of priority messages only. 
This allows the telecommuter to be relatively undisturbed by notifications of 
messages that do not require immediate attention.
nCall Answering for Nonresident Subscribers provides AUDIX System 
mailboxes for users who do not have an extension number on the system.
For...

System Management Solutions 
14-1 Overview 
14
DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
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System Management Solutions
Overview
DEFINITY BCS and GuestWorks are digital communications systems that can 
meet your most demanding voice and data requirements. But what about 
managing this powerful system? Managing a system was once a formidable task, 
requiring specially trained administrators who could operate complex 
programming tools. But,...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
System Management Solutions 
14-2 DEFINITY Site Administration 
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We think this system management view will convince you that the system gives 
you not only power and flexibility in a communications system but also the power 
and flexibility to manage that system.
NOTE:
Some features and solutions are unavailable in some countries. Please 
contact your local account manager or authorized Lucent...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
System Management Solutions 
14-3 DEFINITY Management Terminal 
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nGEDI 
Graphically Enhanced DEFINITY Interface.
nBLP 
Button Label Printing which is used for producing station labels for 
end-user terminals. The tool can print any text from a template, and can 
print label rectangles onto plain paper instead of button label sheets.
nAlarm Monitor
Provides monitoring of alarms, and notification...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
System Management Solutions 
14-4 Concurrent user sessions 
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Using the DEFINITY Management Terminal, the system manager can do the 
following:
nManage system, voice-terminal, and data-terminal features on a 
day-to-day basis.
nPerform system backups.
nMonitor system performance.
nPerform selected maintenance procedures.
nMaintain system security.
Concurrent user sessions
To increase the...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
System Management Solutions 
14-5 Telephone Administration 
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Administration Without Hardware also supports the ability to store station 
templates (models). These templates can later be used with the “duplicate station” 
command to implement many station forms of the same type in the system.
Administration Without Hardware can be used to streamline system initializations, 
major additions, and...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
System Management Solutions 
14-6 Traffic reports 
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Traffic reports
A number of performance measurements are available on the system. These 
measurements are available in the form of system-based reports for local or 
remote access, and can be collected for subsequent analysis and reporting by 
adjuncts and operation support systems using the operation support system 
interface protocol. These...