Lucent Technologies Definity Audix System Feature Descriptions Manual

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multilingual 
201 Feature Operation 
nTo playback the greeting, press    .
nTo ap p rove the greeting , p ress  . You are returned  to the Personal 
Greeting  Ad ministration Menu. 
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DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multilingual 
202 Interactions with Other Features 
Interactions with Other Features
This section id entifies the interactions of the Multiling ual feature with switch 
features and  other DEFINITY AUDIX features. 
Interactions with Switch Features
The Multiling ual feature works with the Call Answer (DEFINITY AUDIX) feature. 
See the Interac tions with Other Features
 sec tion of the Call Answer c hap ter to 
und...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multilingual 
203 Interactions with Other Features 
alternate lang uag e. If the c aller enters    , the system p lays the 
sec ond ary system g reeting or, if rec ord ed , the sec ond ary personal 
g reeting . 
The caller’s choic e directs system behavior for the call in the following two 
ways: 
nDetermining  which g reeting  is p layed  
nDetermining  whic h announc ement set to use for any system 
prompts 
If the c...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multilingual 
204 Interactions with Other Features 
nMultiple Personal Greeting s:   The Multip le Personal Greeting s feature is 
not availab le to sub sc rib ers that elec t to g ive c allers a c hoic e of 
lang uag es (Call Answer Lang uag e Choic e set to “ y”  (yes)). Sub sc rib ers 
c an rec ord  p rimary and /or sec ond ary Dual Lang uag e Greeting s rather 
than Multip le Personal Greeting s. 
nOutc alling:...

Multiple Personal Greetings 
205  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
When the DEFINITY AUDIX System answers c alls for sub-
scrib ers via the Call Answer feature, sub scrib ers c an instruct 
the system to g reet their c allers with a p ersonal messag e, as 
an answering  mac hine d oes. Subsc ribers c an rec ord  up  to 
nine d ifferent personal g reeting s and  have the system play a 
sing le...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
206 Applications 
Applications
The Multip le Personal Greeting s (MPG) feature allows users to c reate and  store 
up  to nine p ersonal g reeting s and  use eac h as need ed. For examp le, John 
End all is a c ustomer sup p ort tec hnic ian who is p rep aring  to g o on vac ation. He 
c urrently has his p ersonal greeting s set for internal/external and  out-of-hours 
calls, as follows:...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
207 Requirements 
Requirements
The MPG feature has no req uirements other than those of the DEFINITY AUDIX 
system itself. The system is delivered  with the MPG feature ac tivated . However, 
the system ad ministrator c an d eac tivate this feature using  the 
System-Parameters Features sc reen. 
Feature Operation
The MPG feature may be ac tivated or d eac tivated  for the entire system at...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
208 Feature Operation 
Figure 24. Personal Greeting Administration Menu
Using One Personal Greeting for All Call Types
The DEFINITY AUDIX system comes pre-administered to make it easy for new 
users to have one p ersonal g reeting  ac tive for all c alls. Users who d o not p refer 
to have the system d isting uish b etween c all typ es c an rec ord  and  ac tivate one 
p ersonal g reeting ,...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
209 Feature Operation 
Figure 25. Recording and Activating a Greeting for All Call Types
To rec ord  and  ac tivate a g reeting  for all c all typ es, d o the following : 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to Ac c ess the Personal Greeting  Administration Menu. 
3. Press   to rec ord  a g reeting . 
4. Id entify the p ersonal g reeting  that you are ab out to rec ord by p...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Multiple Personal Greetings 
210 Feature Operation 
Using Different Personal Greetings for Different
Call Types
The MPG feature is a very p owerful tool that allows sub sc rib ers to instruc t the 
system to p lay sp ec ific  greeting s to d ifferent typ es of c allers. To do this, you must 
first d efine the d ifferent typ es of c alls you want the system to d isting uish 
b etween. You must then rec ord  the d...